Informer vs Supermetrics

RATING:

4.8

(57)

Informer has 57 reviews and a rating of 4.82 / 5 stars vs Supermetrics which has 102 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (57)
4.4 (102)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
3.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 22, 2021
October 25, 2023
Pros/Cons
  • Pros

  • Supports lots of formats for data export. A real software Swiss Army knife for reporting.
  • Ease of use and user friendly best for price/performance ratio.
  • Cons

  • Setting up the initial data connections is tricky. However, once that's configured there is not a lot of maintenance needed.
  • The cons are that the reporting does take a while to load, which can be frustrating.
Read all user reviews
  • Pros

  • Supermetrics is extremely helpful with data compilation and visualization for our clients.
  • I also love how I can pull in cost as it helps keep us on the ball with our budget.
  • Cons

  • I have tried to get started with Supermetrics for 28 days now, and this is by far the worst experience I have ever had with a software provider.
  • So far no one has reached out to me. Also some integrations don't work.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos