Can not recommend the software or the company as when you complain and we have many complaints they will happily respond with your under contract just keep paying.

I like that you can populate targeted results very easily.

Hard to navigate, UVM seems overly inflated, and not all the outlets are accessible online.

If you do not pay attention to this included information, you risk contacting these individuals and hurting your brand's reputation.

The interface is cheap and clunky, they don't monitor as many titles as you'll need them to, the press lists are far from definitive and their customer service is poor.

Horrifically bad value for money - our worst software purchase of 2017.

It seemed simple enough. Also their 1800 customer service was helpful with technical questions.

I love the new capabilities that Cision rolled-out about a year ago, including a new user interface.

I really like that, as a press person, I can easily search using multiple criteria - this really helps when I'm looking for press in a very specific industry.

Great for doing research on publications, writers, etc., and superb tool for media release distribution.

It bothers me that I can't set up my own listening devices and had to reach out to our rep any time I wanted to make a change.

Overall we are very unhappy with PR Newswire. We won't be using it again, not after this first bad first impression.

While its a business necessity for my line of work, Cision could be a smoother experience overall and could be more user friendly.

The contact of reporters and bloggers information isn't always up to date. The UI of the list builder function can be difficult to use.

The Only Press Release Tool Worth The Time & Money.

And they all have opted in. Great search tool to find new outlets and great monitoring service.

Your current editorial department is horrible.

Our news feels seen - in the best way possible - and feels like we have a very effective partner in Cision.

I use Cision on a daily basis to reach out to the media with brand press releases. It is reliable and very user friendly.

The ability to live track press releases is a huge deal and presented in a clean easy to use dashboard.

We save research time and can build a contact list with ease.

I found that it was too difficult and awkward to use effectively, it took ages to produce lists and filtering them was complicated.

It has always been 'on top of things. I always felt it was innovative and did a good job of gathering media data.

The PR is not always up to date and can be limited once you start to drill down.

I've always found the customer service there to be incredibly friendly and helpful.

Does seem to miss some content that we see on our own platforms; lack of third-party agreements on some platforms to catch other listening (ex: IG Stories, FB Stories, FB Groups, IGTV).

Ease of use and option of direct import of news into Digimind tool.

Easy to use and the interface is consistent. We have the possibility to import information from social networks.

Easy to use and configure, it's a great software.

It's got a much more user-friendly interface to work with, a wide variety of reports to run and present; and ability to share information with others so they can maximize the data.

An easy way to add sources to watch and to validate information, a professional way to generate reports and analysis.

I am not sure that there is a feature in the product we did not need.

We were trying to solve our competitive/market intel sourcing problem, but after 6+ months of usage, we have only realized frustration.

Setting up searches is time consuming. The logic of Projects, Agents and Lists is a bit confusing.

Adding new keywords is problematic because you never know whether or not it will use-up all your monthly mentions.

Difficulties in generating ad hoc news and graphics if the processing period is more than one year with a complex query.

It's a powerful monitoring solution and offers a great sentiment analysis.

No additional idea for now, may be if I have more time I can use this SW more often.

The ability to create different dashboards depending on the needs.

Digimind is a very good start for whom to have limited access and time consuming.

US Dollar

Cision is a comprehensive communications platform enabling more than 100,000 public relations and marketing professionals around the world to understand, influence and amplify their stories. As the market leader, Cision enables the next generation of communication professionals to strategically operate in the modern media landscape where company success is directly impacted by public opinion. Cision has offices in 24 countries through the Americas, EMEA and APAC, and offers a suite of best-in-class solutions, including PR Newswire, MultiVu, Brandwatch, Cision Communications Cloud®and Cision Insights. To learn more, visit www.cision.com and follow @Cision on Twitter.

LongDescription

Website Analytics

Influencer Tracking

Sentiment Analysis

Communication Management

Digital Asset Management

Email Distribution

Contact Management

Clippings Management

Social Media Monitoring

Performance Metrics

Press Release Builder

Reputation Management

Direct Mail Management

Dashboard

Press Monitoring

Reporting/Analytics

Contact Database

Monitoring

Trend Analysis

Campaign Management

Auto Update

Article Author Database

Post Scheduling

Real Time Analytics

Customizable Reports

Brand Tracking

Real-Time Monitoring

Social Media Integration

Reporting & Statistics

Keyword Tracking

Campaign Analytics

Multi-Channel Distribution

Media Monitoring

Alerts/Notifications

Activity Dashboard

Engagement Tracking

Multi-Channel Data Collection

AB Testing

Audience Analytics

User Management

Email Alerts

Activity Tracking

Customer Segmentation

Ad hoc Reporting

Multi-Account Management

Campaign Tracking

Competitive Analysis

Social Performance Management

Template Management

ROI Tracking

Campaign Planning

Email Templates

Multi-Location

Review Notification

Email Marketing

Real Time Data

Content Discovery

Filtering

KPI Monitoring

Real-Time Notifications

Visual Analytics

Review Monitoring

Data Visualization

Customizable Templates

Conversion Tracking

Multi-Channel Attribution

Response Management

Alerts/Escalation

Real Time Reporting

Customizable Branding

Audience Engagement

Widgets

Third-Party Integrations

Competitor Monitoring

Search/Filter

Event Marketing

Review Sharing

Hashtag Tracking

Mac OS

Web browser (OS agnostic)

Windows 10

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Cision

In Person

Live Online

Webinars

Documentation

Videos

Euro

Digimind is a cloud-based social media monitoring solution suitable for businesses in any industry. Key features include social media monitoring, keyword monitoring, reputation management and reporting and analysis.


Digimind enables users to monitor all social media mentions on a variety of channels. Users can also monitor an unlimited number of Google search keywords. All social media and web coverage monitoring is updated in real time, and mentions are marked when read. The solution enables users to communicate via social media and email directly from the software.


Digimind offers a variety of report templates that can be customized to the needs of the user. Users can run daily, weekly and monthly reports and set up reports to be automatically generated. All reports can be created in pdf, ppt, xls and jpg formats and instantly exported.



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