The tracking data on products was quite helpful.

Our experience has been good. When we have an issue or a problem, tech support is helpful in solving the issues we have.

The actual product is pretty good. There are things about it that are far more intuitive than what we were using previously, which is why we chose this system.

The fact that I was charged for software and data transfer and received software without data transfer so it is useless. I have been waiting so long it was called AIMsi when I bought it.

We use this software everyday for the gun shop. It is great at keeping everything in one place and easy to use.

When problems arise, help is quick to resolve them. The Proposal module makes my clients interested in following through to purchase.

It was a good starting point, but we outgrew this software within 2 years of starting the company. Our eCommerce portal was functional, but cumbersome.

If your looking for a new POS system I would strongly recommend taking a look at Tri-Technical Systems.

We are a small shop and spent a good amount of time shopping around for the best fit for the best price.

User friendly, tech support is good and a fair price.

Very intuitive and easy to set up. Their tech staff is very friendly and super helpful getting you all set up and going.

It seemed the easiest to use. We are not a big company and this seemed to work best for us.

If there is a problem after hours or on weekends, there is nobody there to answer those questions or fix those problems.

Once you live it and breath it like it do it's one thing. But my employees tend to make mistakes often because they miss a step.

I also like that it can integrate with Quickbooks and we can stay with our current merchant services provider.

Great application, great system; I love it. Pros: open fast, many shortcuts, easy to use, outstanding Technology Support Staff.

M happy with the system. I looked at several that cost more and done less.

Integration with previous inventory got messed up and we had to do much more work to get corrected.

This made it very difficult to process transactions remotely (tradeshows, etc) or work remotely.

It handles almost everything under one roof. This is nice because we don't have to purchase multiple POS systems and record keeping software.

Customer service and sales people as a whole have been fantastic. Best software I've found to date.

They are always ready to help and super friendly. I love that they can remote in and show us what to do.

Don't buy this, it is a POS. And no I don't mean Point Of Sale.

Very frustrating and the tech support is costly, yet you almost need it as they charge outrageous fees for calling tech support without it.

The lack of support for current software is disappointing. Excel is limited to the 2003 format, and the program is built on Visual Fox Pro 9, a program discontinued in 2007.

I can look up a customer and see history or whatever I need and it will all be there. I also like that I own the program and it is not a subscription based service.

The software is great and the staff who have all been friendly and willing to help when I called for tech support.

And for example: having to get out of one frame and into another one for the same customer with a different question about their account is sometimes frustrating.

There's no integrated Canadian payroll with this program, so I have to use a second program and then manually post the entries over, which is very time-consuming.

We used it to track salesman commissions and it worked great for that as well.

But honestly its a very small complaint and in no way affects the 5 star rating.

I quit using this product with some regrets and went to Lightspeed, which I hate but at least I can get it to work. Using AIMsi was an unpleasant and frustrating experience.

It is user friendly multi featured and very relevant to the health care space.

It not only is a good program for clients appointments and POS, it is also fantastic for timesheet documentation and reports for payroll.

There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.

In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.

This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.

User friendly, allow good communication with clients, team are very helpful and always available on call.

Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.

I went through 20 demos before I invested my time and money in Zenoti (previously managemyspa). My experience has been amazing.

I really like how interactive it is. It gives me really nice access to my schedule with the ability to add and edit.

The look and feel of Zenoti are awesome, all the available options are user-friendly. Their Zenoti University training modules are very good to train the team members.

Some things are awkward, it doesn't always recognise the services when you type them.

Ease of setup and integration with excellent support.

A very good software to use and great customer service. I would definitely recommend it to other related business to use it.

The software was always crashing which was highly frustrating. Additionally, it was not user-friendly and was difficult to navigate.

Thorough features, like multiple pricing on single service. They have localised customer services in my country that able to help with queries.

It has several features we felt would help us increase our customer loyalty and drive more revenues from our existing customer base.

We recently integrated Zenoti Payments and have been thrilled with it. The integration of all pieces and the marketing capability (SMS and Email) were the primary reasons we switched.

We are most excited about the Shopify inventory integration and the email marketing that's included in our subscription.

They have excellent customer service which I favor so much. They are reliable, transparent and super informative.

We are very happy with our decision and are looking forward to continuing to master the software and really explore all the operational and marketing capabilities.

After training, setting up and dealing with various departments in Zenoti our current feeling is that this was the best move we have ever made.

Great! extremely rapid responses to queries. Sayee & Maneesh from the migration team have been extremely helpful and knowledgeable about every process making the migration as simple as possible.

Amazing Software with Great features that cover majority of requirements necessary for meeting the growing needs of our customers.

US Dollar

AIM is a secure end-to-end point of sale (POS) business solution that can be used in any retail environment. This retail management solution features customizable menus and screens, inventory management, complete POS activity and customer management, as well as a suite of add-on modules that supports the needs of a variety of specialty retailers.


The add-on modules, such as rentals, repair and service, purchase orders and lesson and class scheduling, allow retailers to build their own custom solution by selecting and paying only for the features they require. AIM also offers built-in ledger and payables for those that want a fully-integrated accounting system.


Retailers seeking a web presence can incorporate Active-e, an e-commerce solution which can help them engage and interact with their online customers.



LongDescription

Employee Management

Purchase Order Management

Barcode/Ticket Scanning

Payment Processing

Customizable Reports

Electronic Signature

Order Management

Retail POS

Transaction History

Customer Accounts

Customer Database

Gift Card Management

eCommerce Management

Barcode Recognition

Scheduling

Accounting

Multi-Location

For Retail

Email Marketing

Sales Reports

Inventory Tracking

Inventory Replenishment

Tee Sheet Management

Ordering Automation

Touch Screen

Pricing Management

Returns Management

Returns Tracking

Billing & Invoicing

Receipt Management

Accounting Integration

Layaway Management

Discount Management

Commission Management

Stock Management

Retail Management

Point of Sale (POS)

Inventory Management

Loyalty Program

Retail Inventory Management

Item Management

Windows 10

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

In Person

Live Online

Webinars

Documentation

Videos

Zenoti is a cloud&shy;-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations.  


Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch.  


Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments.  


Zenoti delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 12,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction.


Monthly subscription pricing is available.



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