# Auto/Mate Software Reviews, Demo & Pricing - 2026 > Review of Auto/Mate Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/auto-mate-profile --- [Home](https://www.softwareadvice.com/) / [Auto Dealer Software](https://www.softwareadvice.com/auto-dealer/) / Auto/Mate Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/auto-mate-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/auto-mate-profile/alternatives/) # Auto/Mate 2026: Benefits, Features & Pricing Wondering if Auto/Mate is right for your organization? Our Auto Dealer Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Auto/Mate 3.3 [(60)](https://www.softwareadvice.com/retail/auto-mate-profile/reviews/) Pricing Pricing available upon request ### About Auto/Mate Auto/Mate is a dealer management system designed to help large and small dealers improve existing processes and provide customers with a quick and clear buying experience. Key features include vehicle merchandising, accounting, service merchandising, parts management, and reporting. Teams using Auto/Mate can update and maintain their vehicle inventory and view vehicle information with the ability to sort and filter details according to requirements. The built-in accounting system enables managers to streamline workflows, improve communication across departments, and gain control over accounting operations. Additionally, the reporting engine allows users to track various items, including negative parts on hand, inventory, sales, trends, profit, expenses, and G/Ls. Auto/Mate also lets teams increase service revenue by optimizing repair orders from start to finish. Support is extended via phone and email. Wondering if Auto/Mate is right for your organization? Our Auto Dealer Software selection experts can help you in 15 minutes or less. ## Auto/Mate User Interface ## Popular Auto/Mate Alternatives Main Product Auto/Mate 3.3 [(60)](https://www.softwareadvice.com/retail/auto-mate-profile/reviews/) Ratings Breakdown - 3.17Ease of use - 2.88Value for money - 3.04Customer support - 3.27Functionality Pricing Available upon request Get Price Alternative Product [Carsforsale.com](https://www.softwareadvice.com/crm/carsforsale-profile/) 4.6 [(2363)](https://www.softwareadvice.com/crm/carsforsale-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.53Value for money - 4.63Customer support - 4.47Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [AutoManager](https://www.softwareadvice.com/crm/automotive-crm-profile/) 4.9 [(239)](https://www.softwareadvice.com/crm/automotive-crm-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.90Value for money - 4.85Customer support - 4.90Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [DealerCenter](https://www.softwareadvice.com/accounting/dealercenter-profile/) 4.9 [(1482)](https://www.softwareadvice.com/accounting/dealercenter-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.77Value for money - 4.88Customer support - 4.83Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Frazer](https://www.softwareadvice.com/auto-dealer/accounting-profile/) 4.7 [(150)](https://www.softwareadvice.com/auto-dealer/accounting-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.72Value for money - 4.61Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [abcoa Deal Pack](https://www.softwareadvice.com/accounting/abcoa-deal-pack-profile/) 4.8 [(135)](https://www.softwareadvice.com/accounting/abcoa-deal-pack-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.57Value for money - 4.96Customer support - 4.61Functionality Pricing Starting at $99.00 per month Get Price ## Auto/Mate Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Auto/Mate Features - Popular features found in Auto Dealer Accounting Contact Database Document Management Financing Management Payment Collection Reporting & Statistics Sales Floor Management Service Department Website Integration - More features of Auto/Mate Activity Dashboard API Automated Scheduling Customizable Reports Document Storage For Automotive Dealerships Inventory Management Invoice Management Lease Tracking New Car Dealer Real-Time Reporting Reporting/Analytics Sales Reports Stock Management Summary Reports Third-Party Integrations Used Car Dealer ## Auto/Mate User Reviews Overall Rating 3.3 Ratings Breakdown 5 33% 4 22% 3 8% 2 12% 1 25% Secondary Ratings Ease of Use 3.2 Value for money 2.9 Customer support 3.0 Functionality 3.3 DW Dajuane W. Verified reviewer Automotive 51-200 employees Used daily for less than 12 months Review source Reviewed September 2019 Dealer Socket 5 It is really easy to get your contract and vehicle inventory in one place! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like how you can easily find the vehicles that are you the companies inventory. It's also very easy to set up deals through the software Cons: Sometimes it crashes by itself. Also I have not found a way to look at vehicles by price instead of the name Reasons for choosing Auto/Mate I don't know any other ones Read More CK Cydelle K. Verified reviewer Automotive 11-50 employees Used daily for more than 2 years Review source Reviewed October 2024 Automate is overall great, but could be better in a few areas. 4 Pretty good, some changes I don't like, some are ok. Just needs a little bit of improvement. Ratings Breakdown 5 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: Easy to use, flexible for accounting, and reporting is decent Cons: Reporting could be improved, some users need multiple windows open as they work on many things at one time, and it doesn't always allow that. Superusers should be able to work in multiple screens and modules at the same time. Also, tends to be a little slow responding at time. I don't like the university being separated from the program now either. And it is hard to find things there too. Also it would be nice to setup recurring AP invoices too, we have a lot of those. Last request, posting of RO's from Service to accounting would be nice to see them right away instead of delayed. Understandable though. Read More JF John F. Automotive 2-10 employees Used daily for more than 2 years Review source Reviewed January 2019 Great for geeks (I guess), Not so great for car dealers 1 This product may be useful for a large dealership with it's own professional accountants on staff, but it is way too complicated, busy, and confusing for a small company that's just trying to sell cars and service notes. If you're the former, good luck - you're going to need it. If you're the latter, do yourself a favor and find something else. When I retired, I told them to cancel my service. After over a month's worth of emails (they don't return your phone messages), they finally told me I had to pay one more month's bill, because I didn't give them 30 days notice. I asked them to waive that in the interest of good customer relations since I hadn't used the product in over a month and I had been their customer for over 10 years. They refused. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: After about a three month break-in (learning) period, it was fairly easy to complete a deal in about 30 minutes. That's the only "pro" I can think of. Lots of time spent "chatting" (they don't like to - no, won't - talk to you on the phone) during this break-in period. 95% of the learning was self-taught. Cons: Customer support - unable to answer the simplest of questions (example - "How much total interest/principal has this customer paid, year to date?" Answer - "Figure it out for yourself."); unable to reconcile the simplest of problems (example - "What is 'non earning principal' and how do you come up with the amount?" No answer.) Support staff are not trained to talk to car dealers in simple, non accountant, non lawyer, layman's terms. Read More BW Bobby W. Verified reviewer Automotive 51-200 employees Used daily for more than 2 years Review source Reviewed October 2021 Great Company That Cares About Their Clients! 5 It's been great, they're a great company. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: There are so many good things about this system, but the one thing as a service manager I like the most is they have the option for a service department to schedule by technician which is something that no one else does and I don't know why. I hope they never get rid of this feature because there are still many departments out there that like to schedule that way and they show that they care about ALL of their customers by allowing this. Cons: Really there are none, they could do better on some of their reports but other than that, the dealership I worked for loved this DMS. Reasons for switching to Auto/Mate Because we got sick of how expensive reynolds and reynolds was. Read More VR Verified Reviewer Automotive 11-50 employees Used daily for less than 2 years Review source Reviewed May 2019 Decent CRM, but not perfect 4 Most of our employees liked working with dealersocket but it did require a good bit of training to be successful with it. We ended up cancelling and going with a less expensive option that works just as well for us. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: It integrates well into our DMS and website. Dealersocket also offers their own DMS and Web hosting services that work well together, but it still functions great with other providers software. Cons: The cost was higher than some competitors options. Sometimes the server would go down and we had no access to our customer database. Other glitches that pop up from time to time. Read More VR Verified Reviewer Automotive 501-1000 employees Used daily for less than 2 years Review source Reviewed September 2018 The most poorly managed company I’ve ever dealt with 1 DS literally has NO service level agreements, no change management, no release management, they have never been able to give an eta or release date on any fixes. The sales team sold the system with the promise of functionality that doesn’t exist. They do not even know how to convert the data from their old system to the new. The release fixes without ever testing anything. We’ve had critical production issues that have been pending a fix for over 9 months. This is the most poorly managed company I’ve dealt with in 17 years. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: Some of the project team really tried to help manage the issues with the company Cons: \- most features don’t work - they can’t convert from their old software to their new. - not intuitive - missing core necessary data - system doesn’t support clear required compliance requirements for reporting or storing data - system functionality is inconsistent Read More MD Mike D. Verified reviewer Used daily for more than 2 years Review source Reviewed July 2018 Absolutely no support 2 Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 4 Functionality Pros: Buy here pay here program and reports are very good. BUT THAT'S IT!! Have plenty of reports and their custom report builder is good. Their CRM (dealersocket) cannot push all of the credit app. info over to their own dms (finance express). Extremely aggravating. Cons: Their own CRM is not even compatible with their DMS? Go figure. Customer support is by far the worst. Used to be a good product 7 to 8 years ago but then the company was bought out. Went downhill from there. Their reps never call. I have left 5 messages. Never a return phone call. Ever!!Their pricing is by far more than the worth of the product. Anything to do with Dealersocket (IDMS, Dealerfire, Finance Express) is expensive. I finally switched to Frazer after warning Dealer Socket for the last 2 years that I was going to. Hated changing just because of all the customer data that is in there but it was well worth the risk because their product and service is that bad. Read More Kevin G. Verified reviewer Automotive 11-50 employees Used daily for more than 2 years Review source Reviewed December 2016 Great Software to Manage Leads 5 Dealersocket is a great CRM that makes managing customers easy. The support staff is excellent and checks in frequently to make sure everything is running smoothly. It would be impossible to manage all of our leads without it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use, custom email templates, great training resources, great support staff. Cons: Takes some basic training to figure out. Read More VR Verified Reviewer Writing and Editing 201-500 employees Used daily for less than 6 months Review source Reviewed April 2019 Dealersocket, a very specific type of help 3 Ratings Breakdown 3 Ease of use 3 Value for money 3 Functionality Pros: Dealersocket offers the whole suite of things you might need to help manage inventory, finances, and website related issues. I think what this company excels at over other, similar products is their customer service and innovation. Their customer support is unrivaled. I don't have to wait days or even weeks for them to reply to an issue, most of my cases have been solved within the hour, and if not, it has been purely due to my own company's internal issues (lack of experience with / training on this product). Cons: While the software itself is easy to use and understand, I think that their web integration is lacking. I do not think this is simply an issue with dealersocket, but with most companies that offer similar products. Dealersocket definitely comes close, but I feel like they need to provide more versatility at least from the customers end. Read More Shira R. Verified reviewer Automotive 201-500 employees Used daily for less than 2 years Review source Reviewed January 2019 THE BEST 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: I think that DealerSocket is the BEST CRM out there. The ability to send text messages to your customers and the be able to see if they opened up an email. Way better than any CRM that I've used. Cons: NOTHING bad to say at all about DealerSocket Read More Showing 1 - 10 of 60 Reviews [See All Reviews](https://www.softwareadvice.com/retail/auto-mate-profile/reviews/) ## Auto/Mate Popular Comparisons [Carsforsale.com vs Auto/Mate](https://www.softwareadvice.com/retail/auto-mate-profile/vs/carsforsale/)[AutoManager vs Auto/Mate](https://www.softwareadvice.com/retail/auto-mate-profile/vs/automotive-crm/)[Autosoft DMS vs Auto/Mate](https://www.softwareadvice.com/retail/auto-mate-profile/vs/autosoft/) [Compare All Alternatives](https://www.softwareadvice.com/retail/auto-mate-profile/alternatives/) ## Other Top Recommended Auto Dealer Software [Carsforsale.com](https://www.softwareadvice.com/crm/carsforsale-profile/) **4.6** (2363) Recently recommended **0** times [DealerCenter](https://www.softwareadvice.com/accounting/dealercenter-profile/) **4.9** (1482) Recently recommended **0** times [Marketing 360](https://www.softwareadvice.com/marketing/marketing-360-profile/) **4.5** (1139) Recently recommended **0** times [Rapid Recon](https://www.softwareadvice.com/auto-repair/rapid-recon-profile/) **4.8** (479) Recently recommended **0** times Stuck Between Options? 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