Business Control OneStep software


8 reviews(3.5/5)
8 reviews(3.5/5)

OneStep by Business Control Systems is an on-premise point-of-sale (POS) solution that caters to brick and mortar retailers and provides the functionalities to process transactions, control inventory and purchases and more. The solution caters to various industries such as sporting equipment, tobacco, firearms and tactical gear.

OneStep can be tailored to accommodate small, midsize and large retailers. The solution offers a standalone POS module and an integrated suite of applications including e-commerce support and customer relationship management.

In addition to retail functionality, specific processes are designed and offered to firearm retailers and shooting ranges. The ATF compliant firearm tracking system forces specific compliance processes and generates the appropriate forms, eliminating many of the manual, labor-intensive Federal and State compliance procedures. Hardware components like POS screen, receipt printer, credit card swipers and more can be purchased separately from the solution's website.

OneStep offers support via phone, email and through other online resources. On-site support is also available.

Supported Operating System(s):
Windows Vista , Windows XP , Windows 8 , Windows 10

8 Reviews of Business Control OneStep

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  • Bill from Shooters Emporium

    Specialty: Guns & tactical gear

    Number of employees: 11-50 employees

    October 2017

    Have used the system since 2007

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The guys are great to deal with. The system is very stable. I never had any downtime since I bought it. My wife likes the Quick Books GL integration (very easy). I have asked for some things that would let me look at purchasing the way I have done for many years before the system and within a few days I got the report I wanted. They really know the firearm business.

    Pros

    Easy to learn. Easy to use. Performs all functions related to running a firearm business Sales, Inventory Tracking, ATF Compliance, Purchasing, and Web integration. Handles all needed compliance forms.

    This review was submitted organically. No incentive was offered
    Review Source
  • katina from MD Police Supply

    Specialty: Guns & tactical gear

    Number of employees: 2-10 employees

    May 2017

    buyer beware

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I wasted a good bit of money for a system I never got, all I got was I am asking too much for a system. Then come to find out if I want the keep using the system I had to keep buying a license. Loved dealing with the computer tech but the sales man/owner was only good when he was selling me the product. Tried to get a refund as was told all sales final and as is.

    Pros

    What work on the system worked great. Loved the bar code reader and that I could add photos to the items.

    Cons

    Was told the system would link to the internet they where supposed to build, was going to work with the accounting software.

  • Chris from American Firearm School

    Specialty: Sporting goods

    February 2015

    Excellent Shooting Sports System

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    We have been using OneStep since 2006. OneStep is a easy to use and easy to learn. It accommodates all the needs of a Shooting Range and Firearm Retailer. From membership tracking through all the ATF reporting and form management, it has automated and eliminated the most complex of compliance processes that used to take an enormous number of man-hours. Aside from giving us the ability to easily comply, it provides us with a full range of reports on product performance and customer management (Purchasing and Receiving, Sales Analysis, Labeling and many other day to day tasks that used too much time).

    Cons

    At the moment, we are using QuickBooks for General Ledger and Accounts Payable. Although the integration between OneStep and QuickBooks is pretty good, I would prefer to have one product doing all functions. I do like QuickBooks, but I would not need it if OneStep would do it all.

  • Kenny from KAP Guns

    Specialty: Sporting goods

    January 2015

    Shooting Range POS

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The product is very simple to use, but it accommodates some of the most complex functionality required by our industry. Business Control Systems has extensive industry expertise. The company doesn't just supply the software. We have significant accounting requirements, ATF audits and complex internal procedures. They helped us automate our State and Federal compliance, worked with our accountants to get our P&L set properly and have always responded when needed.

    Cons

    I would like it if I would not have to use QuickBooks for the General Ledger and Accounts Payable. The QuickBooks interface is good, but it forces us to work in another product for those aspects of our operation. My preference would be to have those features build into the OneStep product. The company is not willing to make a commitment to designing GL and AP modules into the product.

  • Kurtis from Creative Militia Plc

    Specialty: e-Commerce

    December 2014

    Business Control review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It's efficient and reliable but most of all Iove the interface.

    Cons

    There are no complaints from me or business partners.

  • Emad from Globe Wholesale

    Specialty: Tobacco

    October 2014

    Good Software

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It is a well-organized product that accommodates every facet of a retail and distribution business. It is easy to use and very logically structured, making it easy for new employees to learn.

    Cons

    New additions to the product are very frequent. Although they may make sense for other businesses, they don't necessarily apply to us. The changes are added to our system regardless of being applicable to us.

  • Jason from Smith and Wesson

    May 2014

    Terrible Shitty Java Software

    Ease-of-use
    Quality
    Support

    Terrible software. Unstable. Incapable of dealing with small data-sets. The JavaVM runs wild, causing memory hole after memory hole. Cannot support multiple users. Unmanageable server installations and client side installations. Does not work, avoid at all costs!

    Review Source: Capterra
  • Jim from Point Blank Range

    August 2013

    Ease-of-use
    Functionality
    Quality
    Support

    We are an indoor range and gun store that has used One Step for several years. This is a very small company with limited support resources. The system works fine 98% of the time, but when you have lots of transactions, the 2% it doesn't is a major nightmare. There continues to be many bugs in the system that must be worked around. It is not very stable and frequently has corrupted postings that make it impossible to rely upon for inventory and sales accounting postings without very careful review and reconciliation. Every monthly export of financial data since we started using the system has been out of balance due to corrupted postings, and must be reconciled and fixed. To add insult to injury, customer support is by the hour and you pay to have the "glitches" fixed, as everything is caused by issues outside of their control. There were many promises of functionality that don't exist. I would urge anyone considering this system to look elsewhere. Any cost savings from buying this system will be used up in the first year in support charges alone. Not to mention the time your staff will spend reconciling and fixing corrupted postings.

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