BusinessMind Software

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About BusinessMind

BusinessMind is a modern cloud based jewelry inventory control, point of sale, CRM, and workshop management software, for jewelry retailers, wholesalers, and artisan manufacturers. It is designed to serve businesses of all sizes from one to five hundred stores with one to thousands of users. It provides a full feature set that will simplify and organize the tasks that all jewelry businesses should perform whether large or small. BusinessMind supports many powerful integrations for accounting, payments, reporting, business intelligence, customer communication, and more. Today, BusinessMind is helping thousands of jewelers to delight millions of customers, manage tens of thousands of repairs, and tag, track, analyze, and sell millions of inventory items. BusinessMind i...

BusinessMind Pricing

Starter $195 | Standard $295 | Pro $495 See https://www.dcit.com/pricing for detailed pricing information.

Starting price: 

$195.00 per month

Free trial: 

Available

Free version: 

Not Available

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BusinessMind User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4

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Sose

Massoyan Inc.

Verified reviewer

Company size: 2-10 employees

Industry: Luxury Goods & Jewelry

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2021

Highly recommend

This program takes care of all my inventory managing needs and then some. (ie. Appraisals, wish lists, customer data, jobs, etc)

Pros

The integration between Businessmind and Shopify. It allows me to manage inventory all in one place. All my pictures, descriptions, pricing (discounted pricing too) are managed through this program.

Cons

When they do major updates, sometimes it’s a learning curve. But once they give you a brief tutorial, you see the improvements made and in turn you become more efficient at work.

Reasons for choosing BusinessMind

The developers are hands on and they constantly want to improve the product for the jewelers. They launch updates frequently (which is done automatically) and that encourages our company to always stay current with technology.

Kathy

Mountz Jewelers

Verified reviewer

Company size: 11-50 employees

Industry: Retail

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

4

Reviewed August 2021

BusinessMind for Jeweler a good choice

Support is great and is one on one. Quick to answer questions and address issues.

Pros

POS is easy to use. Inventory management works well. Great for multi-store locations as system is real time with no delays.

Cons

Slow to upgrade to cloud. Upgrade changes in program created issues for some users. No AR in the POS available.

Reasons for switching to BusinessMind

Product no long supported

Jeremy

Thgayer Jewelers

Verified reviewer

Company size: 2-10 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

2

Value for money

1

Customer support

2

Functionality

2

Reviewed November 2018

Needs new ownership

Have been using it for several years. Too disruptive to change, but deeply regret going with them to start.

Pros

Has both retail and wholesale management tools.

Cons

The owner does not understand customer service. They charge exorbitant amounts for custom programing of common items that should be user defined. They nickel and dime at every juncture. They do updates that remove features and then charge to put them back. The service techs are good guys, but hamstrung by a greedy and unpleasant owner.

Paul

Apolo Jewelers

Verified reviewer

Company size: 2-10 employees

Industry: Luxury Goods & Jewelry

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

5

Customer support

5

Functionality

5

Reviewed June 2021

Modern Software for the Jewelry Industry

Pros

Love the software, very powerful. Excellent! And user friendly.

Cons

Wish it had a batch update job tracking feature.

Troy

G.W. Thompson Jeweller & Pawnbroker Inc.

Verified reviewer

Company size: 2-10 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2021

Very good program

DCIT support staff is great - thanks [SENSITIVE CONTENT].

Pros

Very good program - selling feature for me was the use of the RFID feautre.

Cons

BusinessMind Only supports Shopify web integration.