Ease of use, customer support, they actually care about my business

Some growing pains and glitches, but overall amazing daily

Fabulous! If you want the best all in one system for Laundry & Dry Cleaning, Cents is definitely it! They are always evolving for the better and making ground breaking strides in this industry.

1) POS & inventory tracking all in one system 2) Ability to track employee productivity, time cards, and tips 3) Easy custom reporting for bookkeeping, accounting 4) Easy invoicing for commercial accounts 5) Integrated PUD system 6) Remote access for handling problems from anywhere 7) Awesome customer support anytime 8) Account manager checks in frequently to provide updates and help with any issues 9) THEY LISTEN! Anytime we have had a suggestion to make Cents better for our needs, it has always been placed into review and the system updated to accommodate. Cents is always evolving for the better! THAT'S DAMN GOOD CUSTOMER SERVICE!

Start up and monthly fees may SEEM steeper than other companies, but for all it does and the amount of revenue that has increased because of switching to Cents, it really isn't! We really don't have to much to complain about.

Good, because of customer service and [sensitive content hidden]. The POS needs to be more dependable.

Daily summary of Sales to Owner. Great customer service and team to help with issues.

Format for reporting does not allow seamless upload in Quickbooks. POS is not reliable. Fees are high for delivery through Uber/Lyft.

Outstanding company who are easy to work with and have amazing customer service. This product has already changed my business and I can see that this team will continue to delivery features that will allow me to grow my business further.

Intuitive and easy to use right out of the box, my staff and customers love it.

Some customers are annoyed by the amount of automated sms they receive, I would like the ability for our customers (ow owners) to reduce the volume of messages.

I appreciate the simple user interface with Cents. I also appreciate that they are continuing to build out their product and their customer service is very accessible and responsive.

Cents is still a new company that is a tech company that entered the laundry industry. When releasing their features, sometimes it is clear that it is a tech company and not a laundry company, however they do provide opportunity for feedback and are continuing to iterate with each update. Additionally, because the company is still building, there are features that are still on the roadmap but not yet available that require workarounds.

Ease of use. Very intuitive. The backbone of the company that has products and features in the pipeline designed for laundry operators to ease daily operational and management.

Not really a cons but a comment because the company is so young and still growing and learning just like the laundry industry in the modern era trying to solve and provide solutions to operators as well as to the consumers.

The team is 5 star and the software is built beautifully!

Customer management was the biggest pro for us. We manage a few hundred recurring orders weekly and the cents system allowed us to continue to grow without feeling the workload.

The biggest obstacle we've had to overcome is a lack of a calendar view of our orders for visual management.

Very pleased with the whole team. Especially Zariyah M. She need so helpful with me.

Love how vent can help manage my whole laundromat. Cents was very patient with me during my retool of my laundromat. I had to keep delaying when I was going to start using it.

Right now I want to be able to have locker integration

Very usre friendly and also leadership cares.

Nothing really. Have not ran into something yet,