Chondrion Retail Software

4.80 / 5 (5)

Our advisors have recommended this product 3 times in the last 30 days

About Chondrion Retail

Chondrion’s cloud-based selling and fulfillment suite is designed with a focus on automation instead of manual intervention. Integrated modules include Inventory Management, supply-chain optimization, Customer Service, Point-of-Sale (POS), Order Management, multi-channel commerce, label printing, and more.  Leverage shared data and consistent processes to achieve maximum efficiency without duplicating effort.  

This all-in-one solution is already integrated with popular online marketplaces, advertising venues, shopping carts, payment processors, carriers, and others. Configurable inventory, pricing rules, and selling preferences are synchronized in real-time. Proprietary smart heuristics guide pricing, purchasing, and shipping to ensure m...


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Supported Operating System(s):

Web browser (OS agnostic)

5 Reviews of Chondrion Retail

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(4)

4

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 5 of 5 results

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August 2019

Ben from Next Advance

Verified Reviewer

Company Size: 11-50 employees

Industry: Machinery

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

August 2019

Great way to move past MVP to Enterprise Product

Chondrion was brought in as our order management system. Were management more flexible it could have gone a lot faster. Chondrion enforces a very specific workflow that can be some work to change internally

Pros

The software is great for the end user. The colors could use some tweaks but other than that it is very nice. The end users have visibility into what they need, and roles are nicely segregated to keep the interface clean but powerful enough for fast and accurate input. Customer service Rep is also outstanding. If only ever vendor were as responsive and friendly.

Cons

Chondrion could really do with more flexibility in integration. Many more fully-fledged products include or integrate with an accounting system. User/admin documentation could also use an update, Rep was great for support but being able to Ctrl+F through a PDF would be great.

May 2019

Alexis from Alexis Aida Boutique

Verified Reviewer

Company Size: 2-10 employees

Industry: Apparel & Fashion

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Expanded from Local to Worldwide

Chondrion centralized all the functions of our business from inventory to order processing to fulfillment. At first, we were only hoping to connect our POS and online store, but Chondrion provided much more without any extra fees. As we've grown and learned more about the system, we always found that Chondrion already solved the problems we didn't even know we had.

Pros

It lets us sell our inventory at our store, web site, Amazon, ebay, and Google all at the same time. We can set different rules like pricing, communication templates, branding, and which products are offered for each marketplace.

Cons

There is no way to enter a POS order for a miscellaneous item with an unknown price and stock.

August 2019

Jeannette from Next Advance

Verified Reviewer

Company Size: 11-50 employees

Industry: Biotechnology

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

August 2019

They really work with you!

Pros

Customer Support is very efficient at getting back to you.

Cons

Not as user friendly unless you are walked through.

May 2019

Mike from Retail

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Allows me to focus on running the business

Pros

This software package allowed me to focus on running the day to day operations of our business. It scaled as our business grew and allowed us to decrease operating costs and increase revenue and profit by leveraging technology. It is very user friendly and was obviously designed by a team that understands the retail industry (online and brick and mortar).

Cons

I have nothing negative to report, Chondrion is a great package.

August 2019

Rich from Artworld

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

My Artwork Reproductions on Amazon, ebay, Google, and my stores

Pros

I can sell my inventory of artwork prints online, at my store, and our remote point of sale. Chondrion keeps everything in sync and manages my custom orders too. It even automatically drop-ships on-demand reproductions.

Cons

It was tedious to set up a new brand on Amazon. Entering all my data into the system initially was time consuming, but it was worth it.