Club Caddie Software

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About Club Caddie

Club Caddie is a cloud-based, all-in-one software suite built by golf course operators to manage businesses in the golf industry. The management suite includes a point of sale system, tee sheet, golf outing and golf league management, event/banquet management, member billing, customer marketing, employee management, accounting, reports, inventory management, websites, mobile apps and much, much more. Club Caddie is part of the Jonas Software portfolio of software companies which provides software to over 2,000 golf courses in North America ...

Club Caddie Pricing

Packages starting at $299/month

Starting price: 

$299.00 per month

Free trial: 

Available

Free version: 

Not Available

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Club Caddie customer profiles

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Club Caddie User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 13 reviews

Pete

Company size: 11-50 employees

Industry: Sports

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Ease of Use, Ease of Implementation, Great Value

Overall experience is great. Customer support and my account manager are fantastic. The software is very intuitive and the back end has a multitude of features.

Pros

You can have an operator trained in basic functions in just minutes to begin ringing up sales on the POS system and the Tee sheet.

Cons

I would like to see suggestions in the back end for what to title rack rates. I know they differ by all types of courses, however they could start you with suggestions of what many operators use.

Reasons for choosing Club Caddie

Great customer service and very fair competitive cost and all the features I was looking for.

Reasons for switching to Club Caddie

Primarily cost and ease of transition to this software.

Response from Club Caddie

Thanks for the awesome review, Pete. The ownership and staff at the Links at Hunter's Ridge is a pleasure to work with. Such a great golf course!

Replied October 2020

Travis

Company size: 2-10 employees

Industry: Hospitality

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

ClubCaddie - 2nd to non

Everything has been awesome with ClubCaddie from the start. We had them come out to our location and help implement the software ON SITE! which was huge.

Pros

I really like the flow of this software. You can maneuver around within this software within one view. You don't have to go to other sites or pages to do your main tasks. It's also maintained updated and enhanced with new features.

Cons

The biggest thing I would have to say that I least like about the software was not finding them sooner. We went so long with dealing with outdated software and tech until we found ClubCaddie

Reasons for choosing Club Caddie

Better Customer Support, Delivered on their promises & the ability to make suggestions to the software and it actually be implemented.

Reasons for switching to Club Caddie

ClubCaddie was 10 steps ahead of them in every way.

Tamie

Company size: 11-50 employees

Industry: Recreational Facilities and Services

Time used: Less than 6 months

Review Source

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

June 2021

We switched to another company

Pros

I work in the office so I did not use the point-of-sale on a daily basis so I can’t answer this adequately, but the people who did use the system on a daily basis did not care for it which is one of the reasons we made the switch to another company

Cons

Their customer service has been horrible. I don’t care for the quality of the reports and now all of my data for the previous month has completely disappeared so I can’t even pay my sales tax because all my reports are currently unavailable for some reason. I reached out to customerservice on numerous occasions over the last 3 to 4 days and they just keep telling me they’re working on it so now my sales tax is late and I will be paying penalties. We had to switch to another company in the middle of our busy season because we just couldn’t stand it anymore.

Response from Club Caddie

We are sorry that you had this experience with our software suite. It is never our intention to disappoint our user's expectations. Unfortunately, when facility data was unavailable the account was in non-payment and had asked us to discontinue services resulting in a delay to restore your information.

Replied September 2021

Jeff

Company size: 11-50 employees

Industry: Recreational Facilities and Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

Club Caddie POS

Being cloud based we were able to use all of our existing hardware and most importantly it allows me to stay tuned in with operations no matter where I am. Integration and installation was quick, efficient and done completely through remote access. The online training was thorough and concise with just enough input initially to get us up and operational without overloading. This allowed our staff to quickly gain the confidence and understanding needed to go live and as we progressed; their support team was always available and very capable which is understatedly huge! We all know that questions, issues and glitches arise at the most in opportune time or when everything quiets down late into the evening. We are two years in with their system and have never been left without immediate first rate support. Club Caddie isn't a one size fits all. I liked that we weren't overwhelmed with features and kits/components that we did not need; therefore, we found it very adaptable, customizable and intuitive. As for their development team, they are always listening and looking for feedback. As we, course owners and operators, come up with new ideas and suggestions for added features we'd like to see, they listen and get busy. As we evolve, they evolve. The results are there! The updates and integrations of new features is a sign to me of a company that wants to succeed and be out front. As a course owner for over 10 years, I can highly recommend them as a software provider!

Pros

We have found the Club Caddie POS software and operating system to be very reliable and a seamless replacement for our previous software provider. We utilize their online tee sheet as well as their credit card processing partner. Everything works together in harmony and has proven to be cost effective and efficient.

Cons

I like the whole package! They have a great product with a great team behind it!

Mike

Company size: 11-50 employees

Industry: Sports

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Club Caddie

It has been a very crazy 2 seasons thus far with what has been going on. Club Caddie has been very helpful with anything I needed to make things go smother with their software!

Pros

I like how it is easy to use for all users, the reports and controlling my price for online tee times. The support team are great to work with and handle any problem you might have.

Cons

2 things: Not a fan of the chat option when you need a quick answer for support. I would like to see a pin # for each transaction to make staff members accountable for the transaction and also track down any mistakes that may happen.

Reasons for choosing Club Caddie

The cost and it looked easier to use.

Reasons for switching to Club Caddie

Cost

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