When my company made the switch to Craftable, I had taken a hands-off role in our beverage inventory, invoicing, etc. and thus did not sit in on the in-depth trainings that some of my team did. Flash forward a year and the industry came to a shuddering halt due to Covid, and suddenly the team I had trained to use this program was not around me. I was nervous about learning the system on my own, especially at a time when accuracy has never been more important. I was immensely impressed with how user friendly this program is! I spent about 10 minutes clicking around and familiarizing myself with the features and now I feel confident in my ability to enter/track invoices, perform inventory duties, reconcile numbers, etc. I highly recommend Craftable for any organization.

I liked the name Bevager better, to be honest. It fit the purpose, but then again.. I see from the selection of industries that use this program that maybe not everyone is using it for alcoholic beverages.

Good customer service

Easy to use and implement for staff.

inability to integrate with POS system but otherwise functional.

Like the functionality and ease of use when setting up any item in the system. There are quite back end things as far as modifying agent that are pretty unclear in their use. Overall sef

Finicky when it comes to modifying things on backends

So far it has helped us cost out recipes well and adjust pricing on many items, it has saved us a lot of time with the actual month end count process. I love the ordering and invoice tracking.. wish it tracked invoices by the actual invoice number rather than it creating its own invoice number inside Bevager. I am anxious to see the end of month usage as my system should now be tracking product used through the POS system.. have to do a whole month to see if there is any benefit to this, but looking forward to it. Install and learning the system take a long time as much of it requires self teaching, but once you have the hang of it, it will save a lot of time in the future,

Inventory or Audit at the end of the month is significantly quicker and easier. Recipe builder/ drink costing is really user friendly and helps look for better option or potential price adjustments. Ordering and Invoicing is quick and easy and save a lot of time Knowing you have the latest greatest pricing on your items as it continually updates as you order and prices change is great.

the way our operation is ran is 2 departments under one umbrella, not being able to separate out banquets vs restaurant without doubling the monthly fee is hard to swallow. i understand 2 separate restaurants in a large hotel as they can afford the increase in price, smaller hotels cannot. that and the transfer process from one department to another if using only one director version doesn't work, suggest designing an App similar to the Inventory App for Transfers, logging into a computer in a beverage storage room is not practical, doing on the phone is not practical, if there was a simple app that you can open and simply click 'Tito's' 1 bottle from main stock to Restaurant 1.. and then it dates it and its done - that would work well in all hotel environments and probably in stand alone restaurants that want to easily track product leaving a main storage room and going to the bar, this would eliminate the need for paper transfer books. the linking of Agilysys POS was complicated and took time to do when most &B people are not savvy computer programmers, and then going back and mapping and matching every item to a specific recipe took a lot of time that i did not know we were to do. discovered this by accident need more time with a trainer and a step by step guide to install, that clearly shows when you are using the system to 100% of its capabilities.

Doing weekly inventory the reports really help see where things are fluctuating and sales.

Inventory has never been easier or faster, the reports really help to delve into any problems.

I wish you could click on the item while doing inventory to get the same information as when in the “item” section so you don’t have to leave the “audit” section. Or if you forgot an invoice and have already started the “audit” to be able to adjust and input the invoice.