CSI Platform
About CSI Platform
CSI Platform Pricing
• Premium - $45 per month or $486 per year • Professional – $60 per month or $648 per year • Enterprise - $150 per month or $1620 per year Branded customer app - $2950 Custom website design - $2800
Starting price:
$35.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for CSI Platform
1 - 5 of 18 Reviews
pendar
Verified reviewer
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Best Drycleaning POS in the market
Integrated credit card system, Automated SMS notification, barcoded garment tracking , customized Pickup Delivery App, and driver mobile tablet were among the most important features that used the mot within our organization.
PROSThe most user freindly POS in the market. It uses the latest technology. Used the cloud based version for 2 years at Ashford Drycleaner. I found it very reliable, fast, and stable platform. The support team was extremly great.
CONSThere are no issues with the software that I could elaborate on.
Vendor Response
Thank you Pendar for your great feedback.
Replied October 2018
Gaogakwe
Apparel & Fashion, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed July 2019
CSI in Africa
The ease of use and the many functions available
CONSThe support in Africa. We work on different timezones and the support has not been satisfactory. Firstly, I have tried calling the 24hrs line and the few times I have tried it has rung unanswered. I then resorted to emails which the team does not respond to. I have an issue of trying to setup a loyalty program where customers can earn points which they can use as tender to pay for their laundry and its been about a year without any success. I am also trying to use the sms notification and all they can tell me is that it is not supported in my region. Why not use APIs with an bulksms service provider an they tell me that will not work.
Vendor Response
Thank you for your feedback. Customer purchased the software from local re-seller in South Africa. Unfortunately we can't support SMS in that region due to restriction by our SMS service provider. Customer must contact CSI local re-seller for any support to avoid timezone difference .
Replied July 2019
AMY
Computer Software, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed December 2019
searching for the right document
I use it for work to bring up documents, etc. for compliance...not sure if there's timing for how long you read or listen to recordings before it lets you sign off...as i'm sure others are skirting the system...
PROSas you start to type, it brings up all the possibilities (but only if you have the right field started)
CONSseems like more clicks than what you would expect to open a document. Likewise, if you go in the wrong field, it doesn't give you a hint that you needed to use a different one... Also, i hate when you download the doc, it doesn't have the title but some odd letters/numbers
Vendor Response
We appreciate when our customers take time to review us, but it seems that this customer has the wrong company as we don't have any record of you ever having visited us. Maybe you have us confused with another company? If it was definitely us then we'd love the opportunity to make things right. If not please remove your review. All our documents and manuals are available online with proper search feature. https://support.cleantie.com//hc/en-us/categories/360001555792-TMS-Help-Articles
Replied December 2019
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Great Software
Great customer support from customer representatives.
PROSGreat software, very easy to use and outstanding reports to generate to monitor many aspects of your business.
CONSCSI took so much time to design and release the new web browser based platform
Vendor Response
Thanks for your feedback. Cleantie Cloud Based POS is the latest product from Computer Systems Int¿l (CSI). Since the software is re-designed and re-built from the ground up, it is taking longer than expected to make sure the software meets our high quality standard. Cleantie is modernizing today¿s business systems offering a wide range of business advantages over CSI traditional desktop Application. Cleantie POS is fast, intuitive and designed for modern business. It¿s easy for your staff to use and works across PC, Tablet, or Smart phone with popular hardware. Cleantie¿s best-in-class product and tracking system with powerful reporting insights help you make smarter, more profitable decisions, whether you have one store or hundred stores. Cleantie offers the best and the latest technology for your business to empower your customers.
Replied October 2018
Abdul
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Its a Nice Software
It is Good
PROSIt is stable and had no issues except for license when it is going to expire we keep on getting alerts.
CONSThe systems gives alert for the license expiry.
Vendor Response
Thanks Abdul, the renewal process is integrated to our support plan, it helps us to keep in touch with customers to make sure the software is up to date and backup is running properly. CSI has been working hard in the background to deliver a state of the art Web-based version of TMS software re-designed and re-built from the ground up called Cleantie. Cleantie is modernizing today¿s business systems offering a wide range of business advantages over CSI traditional desktop Application. Cleantie POS is fast, intuitive and designed for modern business. It¿s easy for your staff to use and works across PC, Tablet, or Smart phone with popular hardware. Cleantie¿s best-in-class product and tracking system with powerful reporting insights help you make smarter, more profitable decisions, whether you have one store or hundred stores. Cleantie offers the best and the latest technology for your business to empower your customers.
Replied October 2018