Curbside Laundries

RATING:

4.9

(29)

About Curbside Laundries

Curbside Laundries is a platform designed by laundry owners specifically for laundry owners. This software tracks every order from beginning to end, helps users avoid costly order mixups, and enhances the customer experience. The Curbside Laundries software allows the customer to pay at drop off or when they pick up their order and allows them to schedule pickup and deliveries online too.

Curbside Laundries Pricing

Setup cost depends on POS hardware, website option, commercial scale, and if client is doing pickup and delivery.

Starting price: 

$260.00 per month

Free trial: 

Not Available

Free version: 

Not Available

The Laundry List helps keep you organized and tracks each order
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Curbside Laundries Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Curbside Laundries

1 - 5 of 28 Reviews

User Profile

Jeff

Verified reviewer

Individual & Family Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Curbside software has helped us grow!

PROS

I really like the integration with the website. Customers can find us online and sign up for service without having to call us. The software is super reliable, day after day for the past 2 years. We have reliably used it to grow our wash and fold and our pickup and delivery laundry service.

CONS

The user interface is not always intuitive, but once you use it a bit that's a minor issue.

Reason for choosing Curbside Laundries

Curbside handled most, if not all, aspects of getting us up and running.

Aislin

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

The software is great but the support is even better!

We needed a robust solution to manage our pick up and delivery laundry service. Curbside delivers so much more than just that. Since they are also laundry owners, they've thought of everything. They are super responsive when the rare problem crops up and they are always coming up with new features.

PROS

This software makes managing our laundry delivery service a breeze. We did exhaustive analysis on all the different software packages for laundromat owners and this is the only one that ticked ALL the boxes.

CONS

Not being able to use our Spyderwash cards was frustrating but the developers listened to our feedback and just rolled out this ability. I don't think there's anything else I'd change.

Reasons for switching to Curbside Laundries

Starchup was overly expensive, had fewer features we could actually utilize, did not work well with the hardware they recommended and the customer service and sales staff were dismissive when problems arose instead of being helpful. They also only responded to our problems during normal business hours sometimes making us wait all weekend to start working on a problem.

Ashish

Retail, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed April 2022

Happy but sad

I am happy with curbside, but little expensive.

PROS

Reporting menu.

CONS

too many hoops to go through to complete an order.

Reason for choosing Curbside Laundries

heard good things about it.

Reasons for switching to Curbside Laundries

Wanted to increase Wash & fold delivery.

Idrees

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Awesome Software!

The experience overall has been amazing, software is reliable and they keep you updated on everything. The software itself gets a update every once in a while with new features. They’ve been responsive on some things that I found concerning or suggested. Everyone runs their business differently, have different suggestions, and I think curbside takes it into consideration and tries to meet everyone’s need. If you’re running a laundry business, you should have this software. It is worth it!

PROS

We’ve been using the software for a few years now and it has really helped our business. Thanks to this software, the ease in a Customer drop off experience surpasses our competitors. Users get a text when the order is ready which means no phone calls to ask if the order is ready, which has been a huge time saver. Tracking cash and expenses has also been simpler. There’s just a ton of features in this that not only made it simple for us but also makes us surpass our competition in the area. Highly recommended!

CONS

The software has like 95% of everything you need, the 5% would just be simplifying a few stuff like reports; right now I have to shift through multiple reports to get the information I need.

Sharon

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

I wish all companies were operated as well as Curbside!

I LOVE being a client of Curbside Laundries! They are so passionate about their product and they really care about providing the best software system and customer support possible - and they are succeeding!

PROS

The software is specifically designed for the the full-service laundromat. Therefore, all the features needed to operate such a business are included. Many companies that create a software products don't continue to develop it to fit the needs of their users. However, with Curbside Laundries, they are actively listening and responding to clients ideas and needs to continually create a more robust, spot-on product.

CONS

Their team is so proactive at resolving concerns, any issues that arise are handled promptly - it's really amazing!

Reason for choosing Curbside Laundries

They are the best! I really appreciate the personal support and the FB forum is an amazing resource for laundromat owners. The admin actively participate in the conversations which is super helpful!

Reasons for switching to Curbside Laundries

Support and training - the team is always offering webinars to help educate their clients on how to grow our businesses.