Also, customer service chat has very limited hours that do not accommodate our evening employees during their close-out if they have questions. Also, their email marketing only allows us to send.

My overall experience has been great. The system has what I need for effective day to day operations and a vast array of data and tools for planning and marketing.

We also love the support that is offered with live chats when trouble shooting. The ongoing training updates and tutorials are quite amazing and make a smooth process in training new employees.

The daily dashboard gives a quick glance of how the day is going. Support team is always helpful.

It is extremely user friendly, most mistakes are fixable when training. I love the chat feature when I need to learn something new or need help with anything.

The program is easy to use and is quickly responsive.

Missing features are apparent in any software. However we try and keep up on the latest.

I love the guest reminders. I also love that my staff has access to their schedules and can book appointments from home at any time.

This software is very user friendly. I've never needed tech support because it's so easy to use.

As with any software there are things I would like to see change. However Envision has the best customer service around.

I love Envision and love that it has all the reports we need to grow our business and team. I have recommended it to many salons.

My experience has been great. Easy to teach my team how to use.

Email marketing is included so we can send out promotions and updates to all of our clients, which was super helpful to update everyone during COVID.

A book guide is not available and the one on the software can be difficult to navigate through. They have a few complaints with the BBB that have gone unresolved.

Almost every day something went wrong. Whether the credit card machine stopped responding to the software or vise Versa.

When I had to lower costs due to a financial hardship I immediately was just a number and realized I was only a dollar sign. The fact that I had been a client for 12 years no longer mattered.

The best part about this software is how clear the display is. It was very easy to implement to my employees, even the ones not familiar with computer bookings.

Support and customer service. They have the best customer care I ever experience.

I have learned to always back up my information in case Envision goes down (which has happened one time). Their customer service is outstanding.

Been with them for DECADES and switched to envision go and it's been a mess.

From the business side or backend, it can be more difficult.

I like the simplicity of the appointment calendar from an appointment-scheduler perspective. I also like the ease of setting up hours, location, confirmations, etc.

Payroc processing seems to be run out of someones home there customer service is terrible.

I find Envision very user friendly. It has a nice design that is easy for everyone in the office to use.

I love the ease we have with the multi use functions that cover all our needs in a POS system.

It's just not something they offer and I can submit a request on their blog for something I want them to create. The entire business model is a mess and I am shocked they are still in business.

Desktop: Lack of knowledge of the software by tech support. Cloud: No IP protection at the lowest priced tier.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

Envision Salon & Spa software is an all-in-one business management solution. Envision provides features such as review management, appointment setting, inventory management, reporting, and so much more.
Envision Salon & Spa helps you to utilize technology to manage your business. Envision covers business basics such as appointment setting and check outs but also offers innovative features like review management and automated marketing.
Envision’s review manager tool is a feature that helps grow your brand’s reputation which leads to an increase in business. This tool allows you to generate, manage, share, and track your reviews all from one place. Take the stress out of marketing by automating emails and texts to reach out to current and potential clients. Send email or text reminders to clients to reduce no shows. You can even automate requests for reviews.
Mobile applications for iOS and Android devices are available. Services are offered on a monthly subscription basis that includes support via phone and email.


LongDescription

Employee Management

Customer Surveys

SMS Messaging

For Salons and Spas

Customer Mobile App

Task Scheduling

Client Database

Confirmation/Reminders

Customer Database

Recurring Appointments

Gift Card Management

Payroll & Commissions

Calendar Management

Multi-Location

Booking Management

Email Marketing

Sales Reports

Inventory Tracking

Performance Metrics

Social Media Integration

Email Reminders

Online Booking

Client Profiles

Reminders

Real Time Reporting

Employee Scheduling

Appointment Management

Client Management

Point of Sale (POS)

Appointment Scheduling

Inventory Management

Loyalty Program

Search/Filter

Purchase Order Management

Barcode/Ticket Scanning

Price/Margin Management

Retail Inventory Management

Order Management

Transaction History

Sales Trend Analysis

Barcode Recognition

Data Import/Export

For Retail

Sales Tax Management

Pricing Management

Activity Dashboard

Reporting & Statistics

Discount Management

Commission Management

Stock Management

Customer History

Retail Management

Electronic Payments

Booth Rental Management

Client Portal

Alerts/Notifications

SMS Marketing

Automated Scheduling

Customizable Templates

Calendar Sync

Customizable Branding

Drag & Drop

Third-Party Integrations

Scheduling

Promotions Management

Payment Processing

Product Catalog

Credit Card Processing

Inventory Replenishment

Billing & Invoicing

Website Integration

For Barbershops

Customizable Reports

Data Synchronization

Electronic Signature

eCommerce Management

Multi-Currency

Returns Management

Returns Tracking

Accounting Integration

Access Controls/Permissions

Retail POS

Customer Accounts

Ordering Automation

Mobile Alerts

Referral Tracking

Wait List Management

Availability Management

Customizable Forms

Cash Management

Mac OS

Web browser (OS agnostic)

Windows 10

Solo
$35 a month (1 user)
Perfect for solo users to small, growing companies looking for a simple solution.

Standard
$125 a month (10 users max)
Develop your small, growing companies looking for a simple solution.

Preferred
$225 a month (25 users max)
Grow your business with advanced business building and tracking tools.

Ultimate
$365 a month (50 users max)
Enjoy all of the benefits of Preferred, plus additional dashboards, customization options, online gift card sales, and more!

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Envision Salon & Spa

Documentation

Videos

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Practice Management

Real-time Scheduling

Fitness Plan

Document Storage

Dues Management

HIPAA Compliant

Contract/License Management

Financial Management

Secure Login

Group Scheduling

Reservations Management

Online Registration

Attendance Management

Attendance Tracking

Class Scheduling

Room Booking

Costume Management

Template Management

Assessment Management

Email Templates

Booking Notes

Self Check-in/Check-out

Student Management

EMR/EHR

Rate Management

Mobile Access

Online Payments

Capacity Management

Membership Renewals

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Envision Salon & Spa vs Mindbody

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