Aptos Retail Merchandising

RATING:

3.4

(8)
Overview

About Aptos Retail Merchandising

Over 40 years’ experience delivering retail management systems to the retail industry with thousands of successful retail implementations around the world. Cloud-based omnichannel merchandising, inventory customer, POS, sales audit and order management solutions streamline operations for retail clients in 65 countries. Over 135,000 stores are live with POS and store solutions.
Customer Returns

Aptos Retail Merchandising Reviews

Overall Rating

3.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

4

Value for money

3

Functionality

3.5

Most Helpful Reviews for Aptos Retail Merchandising

8 Reviews

Anonymous

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Aptos was very helpful in helping our business solve POS problems in a timely manner.

PROS

They are quick at responding whenever there is a problem. they are good with the customer service and try to help you take care of things as soon as possible. You can virtually call at any time.

CONS

Sometimes some of the issues that come up can take a little bit long to get taken care of. Also at time the system client facing side can shut down out of nowhere.

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed April 2023

Aptos ONS

PROS

Aptos helps users to provide consumers with a wide variety of fulfilment choices across several touchpoints and channels. Retailers can achieve their order fulfilment goals in a multichannel context with a complete microservices- based OMS platform

CONS

It’s inability to provide customised solutions

Peter

Retail, 501-1,000 employees

Used daily for less than 6 months

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed October 2016

I'm not a frigging geek.

I paid someone to import my database into Aptos. Totally unusable.

PROS

Can't think of a thing

CONS

Way too complex. Requires paid add in's to do basic stuff.

Luis

Apparel & Fashion, 201-500 employees

Used daily for less than 6 months

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2016

Aptos SaaS Customer

Their service has been improving but still requires some work. As a Saas customer, they do take care of our stores when it comes with support.

PROS

- Saas support

CONS

- They fall behind deadlines at times - Company is so big that departments always have a lack of communication with each other

Esther

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2017

WMS WORKS GREAT

Implementation was great due to great customer support. They were very open to suggested modifications that help to enhance our performance. Several of our suggestions were added to the baser package.

Danni

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed December 2016

Would not recommend

Some of the billing portions of this software are very difficult to use. Plus they have decided to discontinue this product and will no longer be giving support.

BoB

Retail

Used free trial

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2014

Epicor Retail Solutions

PROS

Ease with which I am able to submit queries. They reply with great celerity.

CONS

The user interface is not ideal and is sometimes buggy. There are problems that take long to be resolved.

John

Retail

Used free trial

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2014

Epicor Review

PROS

The interface to finacials with auto replication. It's up to date with legislation.

CONS

The help desk is front end only. The expectation of self-installation is unreasonable.

8 Reviews