--- title: "LOU Software Reviews, Demo & Pricing - 2026" description: "Review of LOU Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/evosus-lou-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Retail Management Systems Software](https://www.softwareadvice.com/retail/retail-management-comparison/) / LOU Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/evosus-lou-profile/reviews/) # LOU Review From $1,999-$4,999/one time 2 plans Wondering if LOU is right for your organization? Our Retail Management Systems Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview LOU 4.3 [(7)](https://www.softwareadvice.com/retail/evosus-lou-profile/reviews/) Pricing Starting at $1,999.00 flat rate one time ### About LOU LOU is a cloud-based business management solution designed for retail and services enterprises including pool, spa and hearth that helps streamline business operations and optimize customer service. The platform helps users control inventory, manage sales, handle customer communication, streamline transactions, perform accounting tasks, generate reports and more. One of the key features of LOU is its retail point of sale (POS) system, designed to process payments and handle customer transactions. LOU's inventory management feature allows businesses to maintain records of their inventory, including product details and supplier information. The solution helps streamline the process of managing stock levels, ordering new supplies and tracking inventory performance. It lets businesses avoid stockouts and overstock situations. It provides real-time inventory tracking, enabling businesses to monitor inventory movements and make informed purchasing decisions. Through the mobile app, technicians can update job statuses, access customer information and manage tasks directly from their mobile devices. The tool also includes sales management features that allow businesses to create and manag... e quotes, sales orders and invoices across multiple sales channels, including in-store, online and mobile sales. Additionally, LOU offers customer relationship management (CRM) functionalities, enabling businesses to track customer interactions, manage leads and optimize customer service. LOU enables businesses to schedule and track service appointments, manage work orders and monitor technician performance. It provides tools for managing service contracts and warranties, helping businesses maintain long-term customer relationships. The platform also includes an accounting module that integrates seamlessly with other business functions and streamlines the collaboration with accountants by providing access to all necessary financial information in a unified place. It allows businesses to manage their financial transactions, including accounts payable, accounts receivable, income and cash flow statements and general ledger. It handles expenses and bill payments, tracks business's financial health and more. It also supports automated bank reconciliation and provides detailed financial reports and dashboards, helping businesses monitor their financial performance and make data-driven decisions. The tool offers extensive reporting and analytics capabilities. LOU allows businesses to generate custom reports to analyze various aspects of their operations, including sales, inventory and financial performance. The platform provides visual dashboards that help businesses identify trends and gain insights into their operations. Additionally, LOU supports data export in various formats, enabling businesses to share reports with stakeholders and integrate with other analytical tools. Integration with various third-party applications is a significant aspect of LOU as the solution can connect with several business tools, including eCommerce platforms, payment gateways and marketing automation systems. Wondering if LOU is right for your organization? Our Retail Management Systems Software selection experts can help you in 15 minutes or less. ## LOU User Interface ## Popular LOU Alternatives Main Product LOU 4.3 [(7)](https://www.softwareadvice.com/retail/evosus-lou-profile/reviews/) Ratings Breakdown - 4.29Ease of use - 3.86Value for money - 4.43Customer support - 3.86Functionality Pricing Starting at $1999.00 one time Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1329)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.03Ease of use - 4.08Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2068)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.97Ease of use - 3.86Value for money - 3.82Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) 4.5 [(20676)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 4.14Customer support - 4.40Functionality Pricing Starting at $2210.00 per year Get Price Alternative Product [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/) 4.8 [(349)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.75Value for money - 4.75Customer support - 4.68Functionality Pricing Starting at $24.00 per month Get Price Alternative Product [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) 4.2 [(1131)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.10Value for money - 4.26Customer support - 4.13Functionality Pricing Available upon request Get Price ## LOU Pricing and Plans Starting price: $1,999.00 one time Free Trial Free Version PRO $1,999.00 flat rate, one time No plan information available Enterprise $4,999.00 flat rate, one time No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## LOU Features - Popular features found in Retail Management Systems Accounting Integration CRM eCommerce Management Employee Management Loyalty Program Merchandise Management Multi-Location Order Management Purchase Order Management Reporting/Analytics Retail Inventory Management Returns Management - More features of LOU Accounting Barcode/Ticket Scanning Billing & Invoicing Commission Management Credit Card Processing Customer Database Customer History Customizable Reports Document Management E-Commerce Electronic Payments Email Marketing For Retail Inventory Management Inventory Optimization Inventory Replenishment Inventory Tracking Mail Order Mobile App Offline Access Point of Sale (POS) Promotions Management Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Receipt Management Reporting & Statistics Sales Order Management Sales Reports Shipping Management Stock Management Task Management Third-Party Integrations Warehouse Management Workflow Management ## LOU User Reviews ## LOU customer ratings - Overall rating: 4.3/5 - Total reviews: 7 ### Rating distribution - 5 stars: 3 reviews (43%) - 4 stars: 3 reviews (43%) - 3 stars: 1 reviews (14%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 3.9/5 - Customer support: 4.4/5 - Functionality: 3.9/5 --- ### Valet Pool Co Review - Overall rating: 5/5 - Reviewer: Jeff S. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It helps us with customer and inventory management the most as well as routing our service techs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros That it's cloud based and can be accessed anywhere. It's pretty easy to use when we understand the why to the what and set it up properly. #### Cons The deployment. Our contact for that was not all that knowledgeable and didn't prep us properly to get this set up properly the first go round (and we made errors in this process as well). #### Reasons for choosing LOU We liked the vision and direction it was going. #### Vendor response Jeff - Thanks very much for taking the time to write a review. We have another LOU release due out this week, and will continue to update LOU about every 3 weeks with new features. LOU - powered by the team at Evosus Replied December 2022 --- ### Big Business Perks Small Business Support - Overall rating: 5/5 - Reviewer: Brittany A. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using Lou for several years. The features are top-notch and make my small business feel optimized. The most significant part that has changed our business is communication. Anyone in the company can access our estimates, work orders, sales orders & invoices. Anyone can pick up a sale from any point in the document trail. This keeps sales moving and money incoming. Yet if I have a problem or concern, Lou's staff makes me feel valued and attends to my company like we are the only customer they have. I can appreciate this on so many levels; if I had to mention an employee from Lou who deserves a big pat on the back, it's [SENSITIVE CONTENT]. [SENSITIVE CONTENT] has always gone above and beyond to ensure Lou works for my company. She is a valued customer service representative and has always been my first choice. #### Cons The great thing about Lou is if something you dislike or find isn't working great, they take the time to remedy or suggest it to their development team. Most of our dislikes have been resolved. The biggest dislike currently has been with the credit card merchant. Since Lou is a sister company of their merchant, you are restricted on this choice. We would love to be able to use a different merchant or see more competitive rates. Some merchants pass credit card fees on to the customer, which is very appealing. #### Reasons for choosing LOU We chose Lou over the rest because we would not need to spend thousands on computers or other equipment. We were able to keep our same computers and only purchase a new POS register. #### Vendor response Thanks very much Brittany! And good news on merchant processing rates: We're adding ACH as a payment option to LOU in the next few months. This will help with work orders & recurring payments by lower the discount rate to less than 1%. Replied October 2022 --- ### Using Lou Daily - Overall rating: 3/5 - Reviewer: Jay F. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. While Lou has been helpful it has also forced us to use other softwares that provide options that Lou does not. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Lou was an overall helpful product as it allowed us to centralize date and easily build estimates for customers. #### Cons One of the issues I had with Lou was the limited compatibility with other softwares and systems. #### Vendor response Thanks Jay. Few programs combine Retail, Service, Inventory, Reports & Financials all in one program. LOU does this and more. Open API's for connecting with other systems launches this year, and is included with the LOU Enterprise plan at no additional cost. Replied May 2023 --- ### Overall, ambitious but needs improvement - Overall rating: 4/5 - Reviewer: Josh H. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Overall I do like the program but it seems to be in its baby phase. I feel more like a beta tester than a user of a well oiled machine. It's good, but can be better #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It provides a unique interface that was very easy to acclimate to. #### Cons Notes can get scattered and task management can be a bit chaotic. There may be a way to polish these interactions. The relationship between parent/child accounts needs an overhaul #### Reasons for switching to LOU No longer supported, cost --- ### Worth the money! - Overall rating: 4/5 - Reviewer: Mickey W. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall have been extremely satisfied and would encourage anyone debating the cost (we did for a year) to take the plunge. I will say I believe, though expensive and not fully complete, has saved our company money and been worth it! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The way this program keeps everything in one space and for our company allowed us to go paperless and avoided customer files throughout the store. #### Cons Reports are a work in progress and my least favorite thing is that you can not do a split payment through the pos system. However they are constantly pushing out new updates. My biggest thing is I feel like we have always been paying a premium for a product that was not 100% complete, but even throughout this whole time the product has been far superior to what we have seen in other POS systems. We looked around for quite awhile! #### Reasons for choosing LOU LOU had the cleanest look and appeared to be the easiest to use #### Reasons for switching to LOU our old system was very glitchy, worked when it wanted to, and required many work arounds. #### Vendor response Thanks very much Mickey. It's rewarding to hear that LOU is helping your company overall. And good news...split pay is on our roadmap and will be available at POS in an upcoming release. Also, if our support team has not already been in touch, we'll be following up regarding reports and other areas where we can help further. Replied September 2021 --- ### A-Tex Family Fun Center - Overall rating: 5/5 - Reviewer: Shawn E. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall we are very pleased with the operation, and very pleased with the support that we receive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Really like the ability to see all orders across the company with calling around to each store. #### Cons The POS register takes too long to log in and out of between customers. #### Reasons for choosing LOU I came from another company that used the Evosus Legacy software. #### Vendor response Thank you Shawn! Knowing that A-Tex is a growing multi-location retail and service company, we appreciate your feedback. We'll continue to release LOU updates with new features every 3 weeks. And you're going to love the next generation POS launching this year. It will be available on the same equipment you use today with faster screens, payment on account & split payment capabilities. All releases are included with your monthly licensing. Replied May 2022 --- ### LOU by Evosus - Overall rating: 4/5 - Reviewer: Ray K. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software is a great POS system. It makes transactions faster and easier. #### Cons This software still has a lot of bugs that need to be worked out, but the support team is always there to help you out. #### Vendor response Hi Ray - Thanks very much for leaving a review. Great news: Before the spring season, we'll be launching a new POS version, including split pay, and pay on account. LOU - powered by the team at Evosus Replied December 2022 --- Showing 1 - 7 of 7 Reviews [See All Reviews](https://www.softwareadvice.com/retail/evosus-lou-profile/reviews/) ## Other Top Recommended Retail Management Systems Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (580) Recently recommended **28** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **28** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **22** times [AmberPOS](https://www.softwareadvice.com/retail/pacific-amber-technologies-amberpos-profile/) **4.1** (51) Recently recommended **19** times Stuck Between Options? Our experts can help you compare LOU with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice