--- title: "Flipdish Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Flipdish. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Flipdish is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/flipdish-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Online Ordering Software](https://www.softwareadvice.com/retail/online-ordering-system-comparison/) / [Flipdish](https://www.softwareadvice.com/retail/flipdish-profile/) / Flipdish Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/flipdish-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/flipdish-profile/alternatives/) # Flipdish User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 113 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 100 reviews (88%) - 4 stars: 6 reviews (5%) - 3 stars: 2 reviews (2%) - 2 stars: 2 reviews (2%) - 1 star: 3 reviews (3%) ### Most mentioned pros - Good for building customer's loyalty to the business. If you actually convince customer to download the app...it makes a good tool then. - Easy set up, nice customer interface, nice portal functions ### Most mentioned cons - I started the jurney with them in December,since then i had just issues from miscommunication or wrong information's given,to days of waiting to be contacted by the Account Manager,when im saying days,i mean 8 days first time,and second time 3 days,the customer service reply,we will escalate this and you will be contacted by the account manager. - I understood that some small issues can happen and i gave them another chance and another,but now im fed up with all the situations and lack of support received. - We expected better support and reliability from a company in this space. Unless Flipdish makes major improvements to their hardware, systems, and customer service, I cannot recommend their services to any business owner looking for a dependable solution. ## Flipdish customer reviews Showing reviews 1-25 of 113 (page 1). ### review - Overall rating: 5/5 - Reviewer: erika b. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered I always satisfied, the staff is just lovely #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use and very helpful staff, always there #### Cons we receiving order for our other branch store and it is confusing --- ### I find Flipdish to be a great company with excellent customer service - Overall rating: 5/5 - Reviewer: RUTH D. - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is very user friendly and easy to navigate. I like that I can reconcile the daily reports to our shop sales for the accounts. The software allows me to have a good overview of the sales per our stores on a daily basis which is important for my accounts reconciliations. The reports also help to look at key trends in the order history. The reports show individual shop sales separately which is very useful. If I have any problems or queries with the software, the customer service team are excellent and always respond back to my queries promptly. The customer service follow through is excellent and the team are always friendly and helpful. #### Cons I generally don't have any major issues with using the software. Overall, I find it to be very user friendly and good to use. What I like least about the software is the large size of the excel export files on the back office. The CSV export file can be quite large with a lot of columns and data that I don't use. This can sometimes be cumbersome to filter and sort to get the information out that I may need for reconciliation purposes. This is the only negative that I have on the usability of the software and the export reports. #### Vendor response Hi Ruth, Thank you for taking the time to leave such a positive review of Flipdish. It's terrific to read how powerful you find the reporting functionality to be for Bombay Pantry, allowing you to view sales by stores and key trends in order history. Thanks for sharing your feedback, it is constructive feedback like this which helps us to continue to improve for our customers. We are planning many updates to our reporting this year which we think will continue to add value for you. If there's anything I can do to make your experience even better, please do not hesitate to get in touch. Best wishes, Heather Customer Success @ Flipdish Replied May 2018 --- ### Ginos diner - Overall rating: 5/5 - Reviewer: Jim C. - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered Never had a problem that they didn't fix or couldn't fix for me , their service is top standard #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So staff friendly and reliable and complete package for customers #### Cons Nothing this software is easy to use and reliable --- ### Great Product to ween away from Third Party Services - Overall rating: 5/5 - Reviewer: Mark T. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I love about this product is its user friendly portal and customer insights. The tools Flipdish offers allows companies to understand customers analytics. Flipdish staff very knowledgeable on various promotions/campaigns a restauranteur can offer. The customer retention as well as the push notifications for customers is an ingenious way of converting customers back from third-party services. And lastly, but most importantly, partnering with flipdish allows a restaurant access to one of the most important parts of any business: Customer data Yes - you read that part correctly. You have access to your customer data for your own marketing No longer do you need to depend on third party services (uber, doordash, etc) who "claim" to extend your reach to new customers. #### Cons There is nothing I can say that is negative about this company, nor its services #### Reasons for switching to Flipdish No longer will I, as a restauranteur, stand to depend on these other services who cannot guarantee the quality of my product. Whilst incurring upwards of 30% of the cost. No longer will I make high-quality products for my customers, just to lose money. #### Vendor response Hi Mark, thank you for your 5 star review! It's awesome to hear you're finding Flipdish a great product to ween away from third party services - we've helped so many of our customers all over the world do this. Our knowledgeable staff are certainly a key part to helping you realise that goal. We look forward to continued success together. Regards, James, Co-Founder @ Flipdish Replied December 2019 --- ### APP online ordering - Overall rating: 5/5 - Reviewer: annamaria F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Professional. Would like more feedback on the current negotiations of fees and charges. Tablet version of the terminal would be more ideal! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its a stand alone APP linked to website online ordering. Customer friendly and operational friendly. Once its plugged in and broadband working it runs smoothly. Allowed make changes by emailing or calling customer care. Up to date technology for customer and user satisfaction. #### Cons Unable to make changes through portal access. Unable to upload images from back office. Integration is all at a cost. Commission rates should be more competitive. #### Reasons for choosing Flipdish Flipdish is our own APP. Can be integrated with our existing software at a cost. Customer response is more accessible and easier to communicate with the company. Customer service is available at all times. Menu changes are a call or email away. Feedback with Manager as to how optimise the APP are on constant especially when need to resolve a problem. --- ### Excellent support and customer service - Overall rating: 5/5 - Reviewer: Jade O. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered Our website and online ordering is powered by Flipdish #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service is excellent; issues I have had in the past have been responded to in a friendly and helpful way, especially by a very efficient [SENSITIVE CONTENT HIDDEN]. Many previous concerns such as daily sales printouts etc have been addressed with the introduction of a new flipdish terminal that makes everything very straightforward now. #### Cons There are one or two small things we would like updated, such as subtotal on order receipts before discount so we can check against till readout, but as Flipdish have been generally very responsive to feedback we're hoping to see small tweaks like this soon. #### Vendor response Hi Jade, thank you for your 5 star review, and kind words. It genuinely delights be to hear you say that we have excellent support and customer service, as this is something we are very passionate about at Flipdish. It's also great to read that our new Terminal has solved many issues for you - that is exactly what good technology should do. As you say, we will continue to listen to and act on our customers' feedback, so thank you for taking the time to give it. Best wishes, Heather, Global Head of Customer Success @ Flipdish Replied March 2020 --- ### Perfect takeaway app - Overall rating: 5/5 - Reviewer: Neil C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Without question the best part of Flipdish is their customer service, and ease of access to that service. Superb from start to finish and you’re treated like you matter and not just another client. The app itself has 100% uptime and I haven’t received any negative customer feedback about it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flexibility and speed at which items can be added / removed to the menu, and instant push notifications are brilliant for directly communicating with customers. #### Cons A personal dislike for me is that I am not a fan of how the menu is laid out and that the menu is automatically collapsed. That means when a customer adds something, and you go back to the menu, you’re doing a lot of scrolling. A better solution to my mind is having menu subtitles a customer can click on, which opens / closes that section of the menu. #### Vendor response Hi Neil, wow, thank you for calling us the "perfect takeaway app"! What a glowing recommendation. If we can help at all, please let us know. Best, Heather, Head of Customer Success @ Flipdish Replied June 2019 --- ### Super quick and very easy to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very easy to use and get used to. The software is also very responsive and all our staff members are happy. #### Cons We didn't come across anything bad so far. The only thing is the machine would sometimes loose the signal and the order wouldn't come through right away . #### Vendor response Hi, Thank you for your wonderful feedback on Flipdish. We are delighted to hear you find the software to be very easy to use, and that is making your staff members very happy! That should not happen that the machine would sometimes loose the signal, please do get in touch with our customer support team on help@getflipdish.com who can help troubleshoot this for you. We look forward to hearing from you. Best, Heather Customer Success @ Flipdish Replied May 2018 --- ### Flipdish amazing support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used other for less than 12 months - Reviewed: January 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of implementation and customer solution support is super user friendly #### Cons Needs more local language solutions, albeit I understand these are being addressed #### Vendor response Hi, Thank you for your 10/10 rating. I'm glad to read you found Flipdish easy to implement, and that the customer support is super user friendly. I will be sure to pass that feedback onto to the team. You mentioned you would like more local language solutions - I would love to learn more about that. Could you leave your suggestions with our product team here: https://flipdish.featureupvote.com/, as we are always looking for ways to improve our service. Regards, Conor, CEO @ Flipdish Replied June 2019 --- ### It was great ... I am happy and satisfied - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy how u can get it and start to use it immediately and so handy. I use that software weekly. #### Cons I am fine with it. I dont have any like least to say... for the moment. I hope it get used and turn to be a dialy user. #### Vendor response Hi, Thanks for your 5 star review! I am delighted to read that you are happy and satisfied with Flipdish, particularly with how easy it is to use. Let me know if there's anything else I can help you with! Thanks, Heather Customer Success @ Flipdish Replied May 2018 --- ### Flipdish - Overall rating: 5/5 - Reviewer: David M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered I have a greater number of prospective customers who use the Flipdish app and our integration is working well at the moment. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The app is easy to use with a user friendly interface. The reporting is detailed with a simple summary delivered every week, so analysis can be as detailed or general as you would like. Integrations work well and require minimal maintenance so it can work in tandem with multiple software apps. #### Cons Not much, most issues I had have since been resolved, which gives me confidence that any future issues will be remedied in a timely manner. #### Vendor response Hi David, thanks for the 10/10 score. We appreciate your feedback. Regards, Conor, CEO @ Flipdish Replied June 2019 --- ### Super quick and very easy to use - Overall rating: 5/5 - Reviewer: Daniele G. - Product usage: Used daily for less than 12 months - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We like very much all the marketing features, it's very quick to order and from an owner point of view, we have access to all we need to control our business. Customer service is spot on... thanks to the team! #### Cons As any software, it needs improvements to accommodate everyone needs... some bits are missing or need to be implemented, but the team is very supportive and they are keen to develop new features that are important for restaurants' owners to make the software even better. #### Vendor response Hello Daniele, Thanks so much for your review. We are very happy to hear you're finding Flipdish to be a great online ordering system for your restaurant customers, with good reporting and spot on customer service. We are very keen to keep improving our software and I know you will be just as excited as us with some of the new features we have coming this year! If there's ever anything I can do to make your experience even better, please do not hesitate to get in touch. Best wishes, Heather Customer Success @ Flipdish Replied May 2018 --- ### Easy to use and a lot cheaper than other companies - Overall rating: 5/5 - Reviewer: Amamda A. - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Apart from easy to use staff extremely helpful. Can log in myself to view my own stats and weekly report so clear and helpful. #### Cons Commission but still cheaper than others. When ringing support line intro message a bit too long. Preorder should be mention in a few different places not just on initial line most of the time we don't look there. Maybe mention after order total. #### Vendor response Hi Amanda, thanks so much for taking the time to leave us such a great review! I agree, its fantastic to be able to login and view your own stats and weekly reports whenever you want. Thank you for your feedback suggestions - honestly it's feedback like this that helps us to continue to improve our software and service. If I can help with anything, just let me know. Thanks! Heather, Customer Success @ Flipdish Replied April 2018 --- ### FlipDish is great with Squirrel - Overall rating: 5/5 - Reviewer: Jennifer L. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2020 - Review source details: This review was submitted organically. No incentive was offered Everyone is super friendly, patient, helpful and prompt. I'm very glad we decided to move forward with a company that treats us the way they want to be treated. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use! Everyone who has learned about it so far has had an easy time figuring out how things work. Our workers really love how they can customize it so that it easily communicates what they want the customer to see. #### Cons No count system as of yet (was told that it was in the works). Super excited for that. Also, since we're a restaurant, we wish there was a way to have the sides to be able to be reused for dishes that we have. It can be a little tedious to re-type everything for all the plates that our restaurant has to offer. An example would be that we have a Barbecue Chicken plate that has two sides that it comes with which are white or brown rice and green salad or macaroni salad. Majority of our plates do have the option to choose those sides and would like to be able to maybe click and drag it in those options instead of having to re-type it in. --- ### Great staff support, and very efficient - Overall rating: 5/5 - Reviewer: Faye W. - Product usage: Used daily for less than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The the online order menu is very friendly and easy to use, staff support team are also very sufficient, and friendly #### Cons the only thing is the print out from the machine is a bit hard to read in the kitchen, i guess its not really software's fault #### Vendor response Hello Faye, Thank you for your great review of Flipdish! It was terrific to hear how Flipdish makes online ordering so easy, and that your experience with our customer support team has been so positive. We are always trying to improve, so please share your ideas on how we can make the print out better? Please email your suggestions to me directly at heather@flipdish.ie If I can help with anything else, just let me know. Thanks, Heather Customer Success @ Flipdish Replied April 2018 --- ### Excellent - Overall rating: 5/5 - Reviewer: Ali E. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros admin panel and control over customers and sales #### Cons There is nothing the I can thinks about #### Vendor response Hi Ali, We are so happy to see this review and we are delighted that we can help you gain control of your own customers and sales! Wish you continued success! Thank you. Flipdish Customer Success Replied October 2019 --- ### Flipdish Review - Overall rating: 5/5 - Reviewer: Cyrous M. - Verified reviewer: Yes - Industry: Restaurants - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered No hidden charges like the others and honest people they are #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to communicate with all the staff who are so helpful always #### Cons There is nothing to say in this section #### Vendor response Hi Cyrous, thank you for your 5 star review - we appreciate it. Regards, James Co-Founder @ Flipdish Replied July 2019 --- ### Very handy to use and excellent customer service. - Overall rating: 5/5 - Reviewer: Harpreet K. - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use. Everything i needed to run the day to day business is there already. Customer service always good always available on phone. #### Cons Nothing really. Everything i want is there. Never had any major issues. #### Vendor response Hi Harpreet, Thanks for leaving us such a wonderful review! We always love helping you and the team at Bombay Pantry, it's our pleasure Best, Heather Customer Success @ Flipdish Replied August 2018 --- ### Malfunction and no customer support. - Overall rating: 2/5 - Reviewer: Till L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros UX is nice and intuitive. So the base is good. #### Cons It doesn't function properly. Constantly crashing, orders not coming through. Quite terrible. We lost many customers. --- ### Great service - Overall rating: 5/5 - Reviewer: Michael N. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software is user friendly , very easy to use. #### Cons The docket can sometimes hard to read during rush hours --- ### Flipdish Review - Overall rating: 5/5 - Reviewer: Anthony M. - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered The simplicity and ease of use is of the ordering system is by far the best I've seen, and I've worked with many different providers. The customer service is next to none;fast, friendly, and reliable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The marketing campaign options and dashboard have been really helpful with generating new and return sales. The platform and system is very user friendly and the ability to upsell items via meals etc. is really great. #### Cons To date I've encountered no problems at all. #### Vendor response Hi Anthony, Good to hear all is going well. Thanks very much for the feedback. If there's anything more we can do to help don't hesitate to let us know and we'll do our best to help. Conor CEO @Flipdish Replied August 2018 --- ### Easy to use and update - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a 100% recommended app as it is super easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros One of my favorites about this app is that as user u get to create your own order, by this you discard the chance of any human error. Also it is very easy to use. #### Cons It can be slow sometimes and probably the way the menu is designed requires some navigation from the user whenever you add something and need to go back to continue ordering. #### Vendor response Hi, Thank you for your review. I am glad to hear that you find the app easy to use and update - our goal is to make things as simple as possible, so you can get on with the important business of running your restaurant. Let us know if we can help in any way. Best, Heather Head of Customer Success @ Flipdish Replied November 2019 --- ### Very happy. efficient team, quick response rate, easy to set up. - Overall rating: 5/5 - Reviewer: Julette C. - Product usage: Used daily for less than 12 months - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Both my staff and customers enjoy the ease of use of Flipdish, plus they have great customer service when we do have a question #### Cons I don't have anything bad to say about Flipdish, although for the size of the print on the print out. I would like the font to be bigger #### Vendor response Hi Julette, That's great to hear both your staff and customers at Den Joes Killarney find Flipdish so easy to use. Amazing! Appreciate your business, if you need anything from us let me know. Chelsea Customer Success @ Flipdish Replied August 2018 --- ### Excellent - Overall rating: 5/5 - Reviewer: Declan G. - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So easy to use what you are sold is even better than you would expect #### Cons Nothing is bad about this product customers have commuso many times about how good it is #### Vendor response Hi Declan, Thanks for your 5 star review. Great to hear your customers keep telling you how good it is. If we can help, please let us know Best, Conor CEO @ Flipdish Replied June 2019 --- ### Good service - Overall rating: 5/5 - Reviewer: Rafael Samir S. - Industry: Food Production - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered More customers and facilities on ordering! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, customers liked it #### Cons I am not able to change the opening and closing time by myself #### Vendor response Hi Rafael, great to hear that Flipdish has meant more customers for you. You are now able to change the opening and closing times by yourself in our new online portal - Chelsea from our customer success team will be in touch to show you how. Look forward to continuing to work together. Best, Heather, Head of Customer Success @ Flipdish Replied July 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/retail/flipdish-profile/reviews/?page=2) --- Flipdish Reviews, Pros and Cons - 2026 Software Advice