GiftLogic

RATING:

4.2

(40)

About GiftLogic

GiftLogic is a retail management solution for small businesses. In addition to Point of Sale, the solution includes inventory management, customer management, and e-commerce integrations. GiftLogic is an on-premise solution, and compatible with Windows operating systems. Hardware can be purchased directly through GiftLogic, or via a third party vendor. GiftLogic is used by retailers in a variety of industries including apparel, furniture and home décor, jewelry, gift shops, and many more. The POS module includes scale integration, barcode and credit card scanner compatibility, age verification, and the ability to generate gift certificates and gift card management. The inventory application tracks your items, purchase orders, vendor database, detailed inventory rep...

Awards and Recognition

FrontRunner 2017
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

GiftLogic Pricing

Contact GiftLogic for pricing.

Starting price: 

$199.00 per month

Free trial: 

Not Available

Free version: 

Not Available

GiftLogic Register

GiftLogic Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for GiftLogic

1 - 5 of 40 Reviews

Deborah

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

A very satisfied customer since July 2016

I highly recommend GiftLogic to anyone; I love their versatile POS/Inventory control system. It is easy to learn, easy to use and very reliable. Their product is most adaptable, no need to buy what you don't need, and one can add features- if needed at a fair cost. I like that it's software and not cloud-based. The in house support is excellent and has your back, very willing to assist -just call. I appreciate the honest and professional manner in which they run their solid company. When beginning to search for a POS program, one thing I didn't need or have time for were problems I needed solutions and that's exactly what I ended up with-solutions. I looked at 6 systems before buying and looking back I'm so glad I chose GiftLogic for our store!

PROS

That the software is user friendly, and very reliable. Company & Support responds quickly when something is needed. Reports quite detailed and one step download to excel and PDF.

CONS

I really don't have any cons to offer.

Julia

Retail, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2020

More positive than negative.

Overall, I think the product could be fantastic. What keeps it from that is the amount of time trying to get answers to what should and could be simple steps by providing a training guide or manual with the product. In order to train 58 gift shop volunteers in using the software I am now going to need to create training material and reference sheets for them to use in the store.

PROS

The product is generally easy to use. The sales staff was professional. The ability to track inventory was a priority for us and it does a very nice job of tracking inventory. As I try different reports I am finding many of the reports are very good and usable. With practice and hands on use data entry has become very easy. This product has many features that assist the store clerk (quick keys). After establishing a regular connection with one of the tech people he has been patient, kind and VERY helpful in navigating the program.

CONS

Some of the Tech support are very knowledgeable, some are not quite as good at helping via phone. All of our tech support is via phone as on site help is not available. The largest problem is that is no written manual or reference guide of any kind is available. There are some videos on line that are supposed to be available but I have not found any that work. This causes the user to call and try to work out any problems with whatever tech they are able to get ahold of (which is not always easy). With 58 volunteers using the register this is not a viable option. A reference manual or "cheat sheets" with common situations would make all the difference in the world. Sadly, if you want them you have to write them yourself. We have now learned that to continue to have the ability to call for support we will have to pay a high dollar annual fee. Because of this we may abandon the program and go with another that will offer more training material and no annual fees for support.

Reason for choosing GiftLogic

I selected it as we wanted to avoid continued costs (as with the cloud based programs). Sadly, we may need to change to a different program due to the lack of available training material.

Darren

Building Materials, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed August 2022

Frustrating Point Of Sale

Have tried to discuss with management

PROS

Pictures of the products can be uploaded

CONS

Everything else is frustrating,7 years later and it's still not any easier to use. It's like they have 5 people working on the development and everyone has an option,then they put everything together and expect us to figure it out

Reason for choosing GiftLogic

Thought their pos would be Great and user friendly

Reasons for switching to GiftLogic

Good Question.......

Andre

Apparel & Fashion, 2-10 employees

Used daily for less than 2 years

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed May 2017

Strong learning curve

Could be one of the best POS out there if they be willing to fix a good 10-20% of there things. 1st would be the purchase order 2nd the speed of how to do things.

PROS

The inventory system by excel format is great. (exporting feature is great) Making new items is well done. Sales are mostly easy to do.(Once you have its set up the right way) Their search is pretty good (You can search for a specific word but you always have to add *before, this should be automatic if searching for specific word) I must say the reports are great. (my last one stink, so this is much better) Can see sales per hour days etc. Customer support is A1.

CONS

Ordering from the purchase order is terrible. They really need to work on this. One thing you can't add a product when doing a purchase order. So you need to make sure every item is made before hand. The suggesting amounts get put in the order automatic you should add them yourself. You can have different things open at the same time, if I'm doing a purchase order I should be able to add a product or print a tag without having to leave that section. (Windows is about multitasking) Things are too long to do with many steps for no good reason. The worst thing right now is I still can't link my inventory with website. (There always problems with their software or bigcommerce)

Cristina

Furniture, 11-50 employees

Used daily for less than 6 months

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Gift Logic Year in Review

I really enjoy using this product. It is relatively easy to use once you know how to use it. It can work to your benefit to help customers quickly and efficiently. It's great for a store with a large inventory that changes rapidly.

PROS

I like that it has the option to have pictures of an item once it has been scanned. It is also very helpful that it lists the quantities in stock, which helps with restocking. The ability to have a custom order is also helpful when customers are checking out product. It is very quick in the checkout process as well. The quick access bar is great for items that are unable to have a barcode and it makes it easy to find the pictures. Having the ability to integrate with QuickBooks is a big plus as well for the bookkeeping part of the business which allows for less time spent in that area. I really also enjoy the ability to have a PO and input an order quickly and keep track of damages. It also keeps track of backorders so you know what is still to come.

CONS

It takes awhile to learn how to use every aspect of this product especially office. Once I used it often enough I was able to get the hang of it but I am still learning. Instead of making a product inactive I would like it to have the option to delete it. It is also difficult to edit a vendor name in some parts of Office. I have not found in the search function in Register the ability to look for a product based on which category it is listed such as wall art or animal. I also would like it to have the option of when we are searching for a product that it would eliminate all products that did not have that name instead of highlighting the name and having to go through the entire list.