GiftLogic Software

Does more then I will ever need

Pros

This system is extremely versatile. Runs many different reports. They have a lot of features many of which I have never used.

Cons

Their integration options are very expensive. Yes they go on sale sometimes but still pricey depending on how many you would need.

Does more then I could possibly need

Pros

There are so many functions and add-ons! Once I got familiar with the software it is now incredibly easy to use.

Cons

When purchasing there are many features that are an additional cost like integration with other software, advanced email preferences and so on. Can be a little costly if you needed all the options they offer. Thankfully I did not.

Average POS software

Pros

Simple and easy to use. I like that you can integrate client information like birthdays and anniversaries, helps us customize and segment our client database and communications.

Cons

They pride themselves on simplicity being the key to their software but I still find it very hard to use. Once you feel comfortable with it after a big learning curve, I find myself wishing it had more built-in features. Their simplicity model is lacking.

splendid

Pros

I truly like when a service can take my words out mu own mouth and deliver the service that im looking for

Cons

i have not been using the product long enough to find a disliking.
there are somethings that just come to you over time.

Challenging

Pros

I am happy to be able to use a POS system that was within budget for my company. The support system is awesome.

Cons

To many departments and that made It confusing for me. It would be nice if it could be modified for my type of business.

Fantastic Impression

We recommend retailers to GiftLogic and we want to thank Brian for being such a fantastic help. Aside from our need for something larger, the software seemed to have everything we wanted other than some more in depth features when it came to inventory control and reports.

Pros

Everything about this software was appealing from the customer service to the functionality. We only gave it 4 stars because we did not end up purchasing it due to the need for something larger, but we were very pleased with everything we saw.

The price is right

I have not been able to use it because I've had to purchase another pc, because the first one I bought was not compatible. .

Pros

It seems like it should be fairly user friendly, however i can't tell for sure. We will see after my new pc shows up.

Cons

You have to buy the hardware to match up exactly as required. I have an i5 processor that runs very fast with my pc. However it will not run this software. You have to buy the hardware exactly as required.

Strong learning curve

Could be one of the best POS out there if they be willing to fix a good 10-20% of there things. 1st would be the purchase order 2nd the speed of how to do things.

Pros

The inventory system by excel format is great. (exporting feature is great)
Making new items is well done.
Sales are mostly easy to do.(Once you have its set up the right way)
Their search is pretty good (You can search for a specific word but you always have to add *before, this should be automatic if searching for specific word)
I must say the reports are great. (my last one stink, so this is much better) Can see sales per hour days etc.
Customer support is A1.

Cons

Ordering from the purchase order is terrible. They really need to work on this. One thing you can't add a product when doing a purchase order. So you need to make sure every item is made before hand. The suggesting amounts get put in the order automatic you should add them yourself.
You can have different things open at the same time, if I'm doing a purchase order I should be able to add a product or print a tag without having to leave that section. (Windows is about multitasking)
Things are too long to do with many steps for no good reason.
The worst thing right now is I still can't link my inventory with website. (There always problems with their software or bigcommerce)

Program installation and setup was a breeze!

Pros

We installed the program, imported data from our previous program & created labels & added photo images of merchandise. The program is user friendly and meets all of our needs.

Cons

We purchased the computer hardware separately and did not know that we should have had the Office Suite installed so that we could export data to excel in order to generate certain reports.

These guys are GREAT!

We like the software just fine, but what we REALLY love is the tech support team who went above and beyond to develop a work-around when our back-up service dropped the ball and left us hanging without a net when our server crashed. These guys were able to recover all of our inventory for us and saved our backsides -- even though the problem was entirely on our end and technically not their responsibility. We are definitely fans for life!

A very satisfied customer since July 2016

I highly recommend GiftLogic to anyone; I love their versatile POS/Inventory control system. It is easy to learn, easy to use and very reliable. Their product is most adaptable, no need to buy what you don't need, and one can add features- if needed at a fair cost. I like that it's software and not cloud-based. The in house support is excellent and has your back, very willing to assist -just call. I appreciate the honest and professional manner in which they run their solid company. When beginning to search for a POS program, one thing I didn't need or have time for were problems I needed solutions and that's exactly what I ended up with-solutions. I looked at 6 systems before buying and looking back I'm so glad I chose GiftLogic for our store!

Pros

That the software is user friendly, and very reliable. Company & Support responds quickly when something is needed. Reports quite detailed and one step download to excel and PDF.

Cons

I really don't have any cons to offer.

GiftLogic Review

I have been very happy with GiftLogic. Their software is very easy to use.

Cons

The only con is that the tech support is expensive.

Gift Logic Year in Review

I really enjoy using this product. It is relatively easy to use once you know how to use it. It can work to your benefit to help customers quickly and efficiently. It's great for a store with a large inventory that changes rapidly.

Pros

I like that it has the option to have pictures of an item once it has been scanned. It is also very helpful that it lists the quantities in stock, which helps with restocking. The ability to have a custom order is also helpful when customers are checking out product. It is very quick in the checkout process as well. The quick access bar is great for items that are unable to have a barcode and it makes it easy to find the pictures.
Having the ability to integrate with QuickBooks is a big plus as well for the bookkeeping part of the business which allows for less time spent in that area.
I really also enjoy the ability to have a PO and input an order quickly and keep track of damages. It also keeps track of backorders so you know what is still to come.

Cons

It takes awhile to learn how to use every aspect of this product especially office. Once I used it often enough I was able to get the hang of it but I am still learning. Instead of making a product inactive I would like it to have the option to delete it. It is also difficult to edit a vendor name in some parts of Office.
I have not found in the search function in Register the ability to look for a product based on which category it is listed such as wall art or animal.
I also would like it to have the option of when we are searching for a product that it would eliminate all products that did not have that name instead of highlighting the name and having to go through the entire list.

Great company

The only problem with this product is it's set up for a food or clothing store. So I have to list the genres of books under flavor.

Waste of money and time

Sales rep. lied about the ability of software to track sizes and colors of clothing within a style. They force you to pay annually for support that should come with the software. Not at all user-friendly or intuitive. They are only interested in making the sale. Not sure what kind of business could use this. I see a few good reviews from a tire shop and a church. Clothing stores are NOT able to use this software.

Pros

Nothing

GiftLogic

From the first phone call regarding the product to the last call we had with GiftLogic support, they have been a great company to deal with. The software was to replace a previous POS software that wasn't doing what we needed. GiftLogic has the inventory control, customer contact & rewards info & accounting reports that we need as a young, small business without having the huge cash outlay. They are quick to respond to any inquiry or support question. Their support people are easy to talk to & very helpful & don't talk 'tech talk' when helping.

Pros

Most of the sales calls & support calls have been with the same 3 or 4 people so they are aware of our previous calls. It is very nice to talk to the same people & every one of them has been great!

Fast and Easy

Easy to use all the functions you need , as well as a monthly report!

Ariday's Review

GiftLogic has helped my company in so many ways. My employees loved it and didn't have a any problem with it.

Love this software!

Gift Logic is great. I love the ease of the program. My favorite part is the ability to add picture to the product! See what is being rung up- assuring the purchase is correct. (In the past we have had some customers switch tags to a less expensive item for ring out) The customer service is fantastic! They have helped me every step of the way. Tony, "BTE" (Best Tony Ever" is great. Along with Jeff and Justin- these guys are so quick and helpful and are there when I call!!!

Pros

Pictures!
PO system
Reports
The QB integration
Customer Service
Inexpensive
Credit card integration.
Speed

Cons

Wish it would take inventory to a negative number.
Find customers regardless of capitalization.

GiftLogic for a Church Bookstore

This was not a perfect match - but the price was right and the customer support is fantastic. I was able to implement it in less than two months from transporting date, through cleanup of data, learning to going live; and the volunteer cashiers are thrilled with it. I continue to learn more and more about it. There are some things I cannot do that I could with my other system, but there are many thing that are easier.

Pros

Much easier for cashiers to use - easier to train new cashiers and hold on to cashier volunteers. MANY fewer mistakes with our cashiers. Very easy to do sales and make them easy for cashiers. This is the best part of the program. Getting the monthly sales tax report and some other reports is greatly simplified from what we were doing.

Cons

It is not set up for a bookstore. We want to do a lot of things by "author". It is not configured to do that. We have used a field called "Attribute" to hold the author, but it is problematic for doing some things like getting an inventory checklist list by Department ordered by Author. I wish it had customizable reports. You can export data to excel and create your own report, but to have to do that every time you need the same report over and over again is tedious. If you could just customize the report, the way you can customize the inventory spreadsheet view would be helpful. (Writing that - gives me an idea to try...hmmm)