Functionality is not upto the mark, most of the reports shows error. Softwre hangs most of the time.

User friendly as it really made it easy for a non technical person like me and pocket friendly.

Poor Customer service and Errors in Accounting.

HDPOS is a very powerful tool and has lot of features.

Good quality and easy to use software with excellent features and perfect customer support from team.

There were some problem at times when our staff was not able to sync the data but HDPOS team handled it very well. It is a good product and made with details keeping in mind a businessman's scenario.

Pictorial Feature is the best option which makes it more attractive, also Price List iption is good to add multiple prices in on go without changing item name, barcode.

Best, worth it, must go , thank u fr all ur support.

There is no customer support. Emailed them four times once regarding buying their software and thrice regarding a query  but sadly no response whatsoever.

Very reliable and real value for money. Your technical team are always online to offer support when needed and the features and numerous possibility of report customization is outstanding.

Software updates keep coming in much faster than we can utilise. Most importantly for the company, money is not the criteria.

I like Support from rep from Company as and when required very prompt and perfect as needed.

The software will be suitable for all business if it works fine.

It has everything we need to run our business and it's interface is user friendly. Customer support is also top notch.

Extremely happy with this software as it has manages all my business requirements very well without any hassle, is user friendly and is definately value for money.

Satisfied with all financial transactions and transfers from company.

Easy to maintain supplier payments and receivables. Great software for handling the accountancy of business.

Easy to use, Good Customization Options, Latest Features Available, Least time to install demo and make the project live.

We use the software for purchase, sales, supplier payments, etc. Since few of our stores are located in remote locations where internet is a problem, we work on disconnected mode.

Easy to work with, nice support team that are helpful and always willing to update / change software to suit needs.

I loved all features, easy to use fr billing, inventory management, employee management, commision distribution, vendor management, 24/7 customer support.

MIS Reports, Print Options for Invoice design, Financial Part of software is not designed well flexible.

This is nothing but trying to hold a customer to ransom by blocking off access to your business data and billing operations.

The POS has lots of things which are not required which makes its uncomfortable to work on. Can discuss more in details over the phone.

Toast is amazing it not only can handle on the fly menu changes, but can also work as your punch clock. Runs very smoothly on android os.

Overall, it is a simplified, intuitive and easy to manage POS offering that is a great fit for any small business.

Nice features and ways to set up the menu for ease of use by employees. User-friendly up to a certain extent.

The idea of everything they have is wonderful. I guess the best thing is they do deposit the money pretty quickly.

Install was a total disaster and cost our company over 40K in losses. They refused to take responsibility for their failures.

Took 4 months to get someone to finally review the credit card charges only for him to “shine me on” which is frustrating to a business owner.

What I liked about Toast was how easy the integration was for our management team and staff. I would highly recommend.

In training new teams they offer a great program and support team. The layout is ideal for high-volume.

After over a year the restaurant is still super happy with the switch.

Very feature rich with a robust online delivery platform that seamlessly integrates with the POS solution.

The timing features for happy hour pricing, the ease of use for customers and staff, inventory use, ease of changing items on the fly during service. Such a great product for fast casual use.

Very intuitive software and mobile friendly. Excellent customer service, very willing to help.

Synchronization is almost immediate and we have seen a huge increase in online ordering already. The self service kiosk was easy to setup and has a great look and feel.

The benefits from Toast were great. Unfortunately I don't work at a restaurant with Toast anymore.

But Toast is happy to have their popup promoting their app on your restaurant page.).

TOAST is a solid point of sale system available for a very reasonable price. Adding, editing and removing menu items can be done quickly and remotely.

Very pleased with our decision to replace our old solution with Toast.

Customer Support Inadequate and Multiple Charges on customer accounts.

The reporting is awesome and when used the right way, you have your answers to questions you didn't even know you needed to ask.

I have used this and thoroughly enjoyed it. The handheld feature is the best.

Wait times are often ridiculous. And they are not timely with replies at all.

Bar staff likes software. Simplicity and integration low rate.

Integrations, ease of use, flexibility of what parts you wish to use, interest in feedback, hardware is amazing.

Toast reps and customer service do not return calls. Credit card charges duplicate weekly on multiple customers accounts for no reason.

I have gone from recommending TOAST to experiencing extreme frustration w/ terrible customer service.

It is now June 27th and the ticket is still open and no one has responded. Their customer service is the WORST.

Unable to customize location picker page. They claim that they are the payment processors but fail to take responsibility or help with disputes.

Software is very easy to use. Pos system is good, not very colorful but still easy to maneuver.

You end up paying more in lost time, chargeback fees, and waste money on a subscription that doesn't even provide you with enough support.

Printer routing and other back of house set up is a breeze. Customer service staff is well trained and very reliable.

It will run many reports that are helpful. The connection to a mobile phone is great because you can do almost anything from the mobile phone that you can do from the desktop.

And do it all in one place - is awesome. And the fact that it is all so easy and user friendly is just a bonus.

TOAST is actually one of the worst POS systems you can use. I have been a restaurant industry veteran on the owner's side for over a decade.

It was seamless it integrate our products onto the software prior to opening. The kitchen display screen is a lifesaver.

For example, sorry, but we are out of this item or here's how we are doing curbside pickup, etc. There is only a teeny, tiny way to notify guests with a small banner atop your page that no one sees.

I've been trying to set up online ordering for weeks now. It's been counting a lot of problems because of the basic lack of customer support.

As a GM, the reporting was user friendly and easy to generate. It was so mainstream and I love that automatic reports I could sent up to send to myself every day.

I like the way the screen looks - it’s visually appealing. Ve only used it briefly at a restaurant as a hostess, but it worked just fine.

Great customer service, great price, extremely user friendly, amazing features.

US Dollar

HDPOS smart is an on-premise and cloud-based billing solution. It caters to retail shops including fashion, electronics, sports and books. Primary features include billing, inventory management, financial accounting, tax management, barcode printing and reporting.


It allows users to design and print bills and invoices. It features custom barcodes and allows users to design and print their own barcodes. Users can also create customized reports and receipts to include branding. HDPOS can manage multiple books of accounts for users with more than one location or company. Users can apply different security settings to employees.


HDPOS smart is priced per terminal. It is Windows-compatible and offers an app for Android and Windows phones. Customer support is offered via email, over the phone, via Whatsapp and Skype. Other help options include video and PDF tutorials, blogs and database.



LongDescription

Electronic Payments

Barcode/Ticket Scanning

Price/Margin Management

Product Catalog

Customizable Reports

Access Controls/Permissions

Retail Inventory Management

Invoice Management

Gift Card Management

Inventory Tracking

Sales Tax Management

Email Management

Reporting & Statistics

Returns Management

Cash Management

Discount Management

Customizable Branding

Stock Management

Point of Sale (POS)

Loyalty Program

Windows 7

Windows XP

Windows 2000

Windows 8

Windows 10

Cloud setup: $70/month plus a one time $200 setup fee and $20/month for each additional license.

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

HDPOS smart

Live Online

Documentation

Videos

Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this solution is designed to help restaurant operators adapt fast and take control of changing industry trends and guest expectations. As a safe and secure cloud-based platform, Toast POS includes new feature updates while allowing users to access restaurant data from anywhere, on any mobile device. Its powerful reporting and analytics suite allows restaurant management to identify opportunities for saving on costs, highlight best-selling menu items, and much more.

This POS system can help streamline inventory management and restaurant operations. Necessary menu updates, such as daily specials, can be made from any Toast terminal or mobile device using the Toast app. Servers can use tableside ordering features and complete payment processing using handheld tablets, known as Toast Go. With this POS solution, Toast users can also track bar tabs and look up drink recipes, helping to improve the overall client experience. The Toast Kiosk is also available for diner self-service options.

Toast’s Payroll and Team Management product is a time-saving solution that integrates restaurant POS and payroll systems for seamless time-tracking, approvals, and HR functions. This integration can help a restaurant owner save money by reducing the need for extra software vendors. The Toast POS system also automates standardized gratuities that encourage fair tips, which can improve employee morale within the restaurant industry. 



Real-Time Analytics

Split Checks

Restaurant POS

Separate Checks

Employee Management

Status Tracking

Payment Processing

Order Entry

Kitchen/Menu Management

Website Personalization

Delivery Management

SMS Messaging

Real-Time Monitoring

Mobile Payments

Electronic Signature

Order Management

Reservations Management

Credit Card Processing

Transaction History

Wait List Management

Customer Accounts

Online Ordering

eCommerce Management

Data Import/Export

Promotions Management

Multi-Location

Email Marketing

Mobile Access

Online Payments

Sales Reports

Ordering Automation

Pricing Management

Tips Management

For Restaurants

Table Management

Activity Dashboard

Alerts/Notifications

Returns Tracking

Billing & Invoicing

Customer Management

Receipt Management

Accounting Integration

Real Time Reporting

Commission Management

Inventory Control

Reporting/Analytics

Built-in Accounting

Order Tracking

Third-Party Integrations

Delivery Estimate

Inventory Management

For Bakeries

Menu Builder

Order Scheduling

POS Integration

For Bars/Clubs

Food Delivery Dispatching

Item Management

Contact Management

For Food Trucks

Web browser (OS agnostic)

Starter: From $0 per month (Flexible payment options available)

Essentials: $165 per month (3 months free on Online Ordering)

Custom: Custom Price

New Restaurant Basics: $110 per month


HDPOS smart vs Toast POS

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