HungerRush 360

RATING:

3.6

(38)

About HungerRush 360

HungerRush is your trusted partner in the restaurant industry, providing integrated solutions designed to simplify your operations and enhance the overall dining experience. Whether you're standing up your first restaurant or looking to grow your number of locations, our user-friendly approach ensures a seamless journey through our comprehensive offerings. POS and Payments: Experience simplicity with HungerRush 360, an all-in-one POS system seamlessly integrated with payments. This intuitive system handles everything from order processing to customer loyalty, delivery, inventory management, marketing, and online ordering. Our POS terminals, tablets, and printers are designed for reliability, durability, and ease of use. Covered by a monthly service agreement, our prod...

HungerRush 360 Pricing

Contact HungerRush for pricing details.

Starting price: 

$99.00 per month

Free trial: 

Not Available

Free version: 

Not Available

HungerRush 360 POS
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HungerRush 360 Reviews

Overall Rating

3.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for HungerRush 360

1 - 5 of 38 Reviews

User Profile

Scott

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Using Revention POS puts an independent operator on the same playing field as the big chains.

The POS has saved me & made me money. Saving payroll with quick driver drawer balancing to having all th elittle upcharges programmed in. It really opened my eyes to the 'numbers' & numbers don't lie.

PROS

I researched POS systems for a few years before choosing Revention. I was very impressed with the marketing capabilities of the system, but as time went on & saw the possibilities of the system I realized I now had the tools to really run a business. The delivery module is more than I could expect, this alone has saved me time & money. I find it very easy to prgram menu items & coupons...The integration of online & mobile ordering platforms is incredible & let's my business run smoothly. I have always had good experiences with their 24/7 support staff & they go the extra mile to get any questions or issues I may have resolved.

CONS

You got to keep up with technology. Revention is always a step ahead of me & I am the one that never seems to be caught up with all the things this system can do.

Dustin

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

EVP Franchise Operations

It has helped us because more proactive in building sales and profits. 360 helps us grow our technology as a brand without being a technology company.

PROS

They call it the white glove approach, 360 allows operators to concentrate on the business and still have ongoing marketing campaigns.

CONS

It is newer and there are still some challenges that we had to work through to fit our brand, but HR really works to address those issues as soon as possible.

Reason for choosing HungerRush 360

We felt like Hunger Rush understood our industry better than most companies. A lot of POS struggle to understand the complexity of the pizza industry.

Vicki

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed October 2020

non-existent customer service

The techs that answer when you call the customer service are generally helpful, knowledgeable, and pleasant. They can immediately solve operator error problems or walk you through some troubleshooting. Otherwise, I feel I'm being bent over by a used car salesman every time I deal with the company.

PROS

When it is working, it is intuitive to use.

CONS

The system likes to crash. Installation was a joke. The guy flew up from Houston to install. He was on his phone the entire time he was in our shop. Customization was minimal at that time. Reports were not set up. It took a few calls to customer service to finish the process. The mapping was never installed correctly so although I am paying for it monthly I have never been able to use it. The credit card readers both started giving an "expired" message one day after the one year equipment warranty expired. Now I have no alternative than to buy new machines, but I can't get our account manager to return my calls or e-mails. Work station number one failed completely on Wednesday. After going back and forth with customer service (again nobody answered in the sales department and our account rep has not returned my calls) I was told that a new station would ship on Thursday morning. Now it is Tuesday and after talking to customer service again (the only phone number that picks up) I've been told that the station is still in their warehouse waiting to ship. We missed out on thousands of dollars in revenue over this holiday weekend because we had to take all phone orders on the front workstation, where dine-in orders are input and customers pick up their orders. This meant very long hold times and angry customers. I'm now waiting again for a call-back from our account representative. It's been over an hour.

Reason for choosing HungerRush 360

price, promised speed of installation

Reasons for switching to HungerRush 360

Oracle (formerly Micros) was cumbersome and the support was expensive and very hard to access - send an e-mail and then get a call back eventually.

Dan

Food & Beverages, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

HungerRush LONG term review.

PROS

HungerRush is feature rich. I have seen many improvements over the years. My [sensitive content hidden] has really made the difference in getting my issued handled when needed. Between features and support I will continue to use HungerRush as a critical part of my business.

CONS

HungerRush is feature rich but that comes at a cost. It is expensive. I do feel that when taking advance of all the feature it is worth it and makes for a Point of Sale system that my business cannot live without.

Reason for choosing HungerRush 360

Because I have been using HungerRush/Revention for 15 years.

Bob

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Revention POS

In the restaurant industry you have to have a great POS system to operate efficiently. Revention works great, and the customer service is fantastic.

PROS

It is a great system. The ordering system is simple and efficient, the reports are thorough, it seems to be able to do everything I need it to do.

CONS

As the system gets older little glitches are starting to appear. I believe updating the system would help

Reasons for switching to HungerRush 360

Revention was clearly a better choice and met my needs and allowed me to grow better and faster