HungerRush 360

RATING:

3.7

(42)

About HungerRush 360

HungerRush is your trusted partner in the restaurant industry, providing integrated solutions designed to simplify your operations and enhance the overall dining experience. Whether you're standing up your first restaurant or looking to grow your number of locations, our user-friendly approach ensures a seamless journey through our comprehensive offerings. POS and Payments: Experience simplicity with HungerRush 360, an all-in-one POS system seamlessly integrated with payments. This intuitive system handles everything from order processing to customer loyalty, delivery, inventory management, marketing, and online ordering. Our POS terminals, tablets, and printers are designed for reliability, durability, and ease of use. Covered by a monthly service agreement, our prod...

HungerRush 360 Pricing

Contact HungerRush for pricing details.

Starting price: 

$99.00 per month

Free trial: 

Not Available

Free version: 

Not Available

HungerRush 360 POS
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HungerRush 360 Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for HungerRush 360

1 - 5 of 42 Reviews

User Profile

Scott

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Using Revention POS puts an independent operator on the same playing field as the big chains.

The POS has saved me & made me money. Saving payroll with quick driver drawer balancing to having all th elittle upcharges programmed in. It really opened my eyes to the 'numbers' & numbers don't lie.

PROS

I researched POS systems for a few years before choosing Revention. I was very impressed with the marketing capabilities of the system, but as time went on & saw the possibilities of the system I realized I now had the tools to really run a business. The delivery module is more than I could expect, this alone has saved me time & money. I find it very easy to prgram menu items & coupons...The integration of online & mobile ordering platforms is incredible & let's my business run smoothly. I have always had good experiences with their 24/7 support staff & they go the extra mile to get any questions or issues I may have resolved.

CONS

You got to keep up with technology. Revention is always a step ahead of me & I am the one that never seems to be caught up with all the things this system can do.

Nicole

Restaurants, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

A POS that does not live up to the acronym for once!

I have found Hungerrush to be extremely user friendly and responsive whenever we rarely run into issues. I feel like Hungerrush allows us to focus on what we need to so that we can best be successful in our every day mission of wow'ing our guests.

PROS

Hungerrush makes my team's job easier which means happier team, happier guests! Customer service is top notch and they are truly invested in being great partners.

CONS

My only issue with Hungerrush was lack of kiosks. However, in true Hungerrush fashion, we are currently in a series of calls to discuss how that can be rectified quickly but correctly. Love being with a solution minded partner!

Reason for choosing HungerRush 360

Recommended by several other happy customers.

Reasons for switching to HungerRush 360

Absolutely WORST point of sale since 1990. Products that are not well thought out, roll out was awful and cumbersome, customer service was non existent and there was always an annual required upsell with products less than 5 or 6 years old sunsetting.

Vicki

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed October 2020

non-existent customer service

The techs that answer when you call the customer service are generally helpful, knowledgeable, and pleasant. They can immediately solve operator error problems or walk you through some troubleshooting. Otherwise, I feel I'm being bent over by a used car salesman every time I deal with the company.

PROS

When it is working, it is intuitive to use.

CONS

The system likes to crash. Installation was a joke. The guy flew up from Houston to install. He was on his phone the entire time he was in our shop. Customization was minimal at that time. Reports were not set up. It took a few calls to customer service to finish the process. The mapping was never installed correctly so although I am paying for it monthly I have never been able to use it. The credit card readers both started giving an "expired" message one day after the one year equipment warranty expired. Now I have no alternative than to buy new machines, but I can't get our account manager to return my calls or e-mails. Work station number one failed completely on Wednesday. After going back and forth with customer service (again nobody answered in the sales department and our account rep has not returned my calls) I was told that a new station would ship on Thursday morning. Now it is Tuesday and after talking to customer service again (the only phone number that picks up) I've been told that the station is still in their warehouse waiting to ship. We missed out on thousands of dollars in revenue over this holiday weekend because we had to take all phone orders on the front workstation, where dine-in orders are input and customers pick up their orders. This meant very long hold times and angry customers. I'm now waiting again for a call-back from our account representative. It's been over an hour.

Reason for choosing HungerRush 360

price, promised speed of installation

Reasons for switching to HungerRush 360

Oracle (formerly Micros) was cumbersome and the support was expensive and very hard to access - send an e-mail and then get a call back eventually.

John

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

HungerRush 360 & [sensitive content hidden] kick ass!

Well I'm not very good with these survey things so once again I would say tech support and [sensitive content hidden]

PROS

Tech-support! They're always there when we have problems and I never have to wait too long. And the other thing would be our sales associate [sensitive content hidden]. She has been very helpful in resolving issues and leading our company in the right direction.

CONS

Well I'm just somebody that will always complain about cost

Reason for choosing HungerRush 360

Is this a serious question? I've been with HungerRush before it was even HungerRush, it was revention.

Reasons for switching to HungerRush 360

The other company sucked ass and their tech-support was terrible. I could never understand the person on the phone.

Bob

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Revention POS

In the restaurant industry you have to have a great POS system to operate efficiently. Revention works great, and the customer service is fantastic.

PROS

It is a great system. The ordering system is simple and efficient, the reports are thorough, it seems to be able to do everything I need it to do.

CONS

As the system gets older little glitches are starting to appear. I believe updating the system would help

Reasons for switching to HungerRush 360

Revention was clearly a better choice and met my needs and allowed me to grow better and faster