About LimeTray

LimeTray's restaurant management software helps restaurants grow their businesses. The business functions they cater to can be divided into 3 parts - Discovery, Operations and Engagement. Through the Discovery module, restaurants can be found online faster.

The Discovery software tools include a Website builder tool, App builder, Online Food Ordering software (which includes menus, payment gateways, overall designs).In the Operations module, a complete POS solution is provided to the restaurant that takes care of the cash management - billing, ticketing & invoicing. The POS also links with third-party aggregators, CRM and loyalty and analytics platforms thus becoming a central tracking tool for restaurant performance.

The Inventory Management soft...


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Supported Operating System(s):

Web browser (OS agnostic)

8 Reviews of LimeTray

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(2)

2

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 8 of 8 results

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November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

The Bombaykery

Pros

The simplicity of Deisgn and ease of using the site

Cons

The lag sometimes from the servers end - which can be quite irritating

Response from LimeTray

Replied November 2018

Thank you for your feedback!

November 2018

Divya from Rolls Mania

Company Size: 201-500 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

November 2018

Good to go with Limetray

Pros

This Software has helped with our modifications. It's easy to learn for Staff and Back end team. Quick service/response on issues at stores. The Modified Features makes it easier for our use, Calculations and Understand the business generated.

Cons

None of the software's are perfect. Drawbacks and issues will always be there. The Customer Support sometimes takes quite a long to solve a ticket issued, a bit slow back end. Some errors come up but they are solved timely.

Response from LimeTray

Replied November 2018

Thank you for your feedback!

February 2020

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

February 2020

Limited capabilities, good for single unit / small chains - challenging for multi unit chains

1 - Quick go - live 2 - Okay support mechanism and account handling

Pros

The initial support and account management, the contract signing to go-live process was smooth and fast.

Cons

Support and customization - lack of business understanding. Trial and error pedagogy - which may lead to challenges in operational hours.

December 2018

Eshan from Le Chef

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Best Online Ordering Solution to create your own identity online

I am able to provide a channel to my customers where I have complete control with regards to changing menu, running offers, changing the look n feel. Best part is that I am not bound to pay any commissions on any order that I get from my website.

Pros

The overall experience of the customer is seamless. We have never got an escalation from any customer regarding the usability of the ordering site.

Cons

There is nothing that I not like. It covers almost all features and the version keeps getting updated.

Response from LimeTray

Replied December 2018

Thank you for your feedback!

October 2018

ahmed from Doner Deli

Company Size: 51-200 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

October 2018

Doner Deli

Pros

It's very easy to use and simple. The integration and automation of SMS​, online ordering and feedback helps speed daily tasks

Cons

that it couldn't be customized because its a template

Response from LimeTray

Replied October 2018

Thanks for your feedback!

November 2018

Chirag from Epoch Enterprise

Company Size: 2-10 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

The best

Pros

User-friendly very easy backend services and configuration

Cons

Slow but can be fixed overall it's good

Response from LimeTray

Replied November 2018

Thank you for your feedback!

November 2018

Deepika from Rolls Mania

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2018

Training Head - Deepika

Pros

The detailed reports that it generates help us to study the business

Cons

It is slow. And sometimes doesnt give the segregation properly

Response from LimeTray

Replied November 2018

Thank you for your feedback!

April 2019

Alonso from Pizza posta SL

Company Size: 2-10 employees

Industry: Restaurants

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

Really great online ordering software

Pros

Easy to use, easy to customize, with accurate reports for business control

Cons

So far we dont have any complains about the tool

Response from LimeTray

Replied April 2019

Thank you for your feedback!