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Web browser (OS agnostic)About LimeTray
LimeTray's restaurant management software helps restaurants grow their businesses. The business functions they cater to can be divided into 3 parts - Discovery, Operations and Engagement. Through the Discovery module, restaurants can be found online faster.
The Discovery software tools include a Website builder tool, App builder, Online Food Ordering software (which includes menus, payment gateways, overall designs).In the Operations module, a complete POS solution is provided to the restaurant that takes care of the cash management - billing, ticketing & invoicing. The POS also links with third-party aggregators, CRM and loyalty and analytics platforms thus becoming a central tracking tool for restaurant performance.
The Inventory Management soft...
8 Reviews of LimeTray
Average User Ratings
Overall
4.50 / 5 stars
Ease-of-use
5.0
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
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November 2018
Anonymous
Verified Reviewer
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
The Bombaykery
Pros
The simplicity of Deisgn and ease of using the site
Cons
The lag sometimes from the servers end - which can be quite irritating
Response from LimeTray
Replied November 2018
Thank you for your feedback!
November 2018
Divya from Rolls Mania
Company Size: 201-500 employees
Industry: Food & Beverages
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
November 2018
Good to go with Limetray
Pros
This Software has helped with our modifications. It's easy to learn for Staff and Back end team. Quick service/response on issues at stores. The Modified Features makes it easier for our use, Calculations and Understand the business generated.
Cons
None of the software's are perfect. Drawbacks and issues will always be there. The Customer Support sometimes takes quite a long to solve a ticket issued, a bit slow back end. Some errors come up but they are solved timely.
Response from LimeTray
Replied November 2018
Thank you for your feedback!
February 2020
Anonymous
Verified Reviewer
Company Size: 201-500 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
2.0
Functionality
3.0
February 2020
Limited capabilities, good for single unit / small chains - challenging for multi unit chains
1 - Quick go - live 2 - Okay support mechanism and account handling
Pros
The initial support and account management, the contract signing to go-live process was smooth and fast.
Cons
Support and customization - lack of business understanding. Trial and error pedagogy - which may lead to challenges in operational hours.
December 2018
Eshan from Le Chef
Company Size: 11-50 employees
Industry: Food & Beverages
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2018
Best Online Ordering Solution to create your own identity online
I am able to provide a channel to my customers where I have complete control with regards to changing menu, running offers, changing the look n feel. Best part is that I am not bound to pay any commissions on any order that I get from my website.
Pros
The overall experience of the customer is seamless. We have never got an escalation from any customer regarding the usability of the ordering site.
Cons
There is nothing that I not like. It covers almost all features and the version keeps getting updated.
Response from LimeTray
Replied December 2018
Thank you for your feedback!
October 2018
ahmed from Doner Deli
Company Size: 51-200 employees
Industry: Food & Beverages
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
October 2018
Doner Deli
Pros
It's very easy to use and simple. The integration and automation of SMS, online ordering and feedback helps speed daily tasks
Cons
that it couldn't be customized because its a template
Response from LimeTray
Replied October 2018
Thanks for your feedback!
November 2018
Chirag from Epoch Enterprise
Company Size: 2-10 employees
Industry: Food & Beverages
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2018
The best
Pros
User-friendly very easy backend services and configuration
Cons
Slow but can be fixed overall it's good
Response from LimeTray
Replied November 2018
Thank you for your feedback!
November 2018
Deepika from Rolls Mania
Company Size: 11-50 employees
Industry: Food & Beverages
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
November 2018
Training Head - Deepika
Pros
The detailed reports that it generates help us to study the business
Cons
It is slow. And sometimes doesnt give the segregation properly
Response from LimeTray
Replied November 2018
Thank you for your feedback!
April 2019
Alonso from Pizza posta SL
Company Size: 2-10 employees
Industry: Restaurants
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2019
Really great online ordering software
Pros
Easy to use, easy to customize, with accurate reports for business control
Cons
So far we dont have any complains about the tool
Response from LimeTray
Replied April 2019
Thank you for your feedback!