I really like the software because of it's ease of use, particularly with the mobile app and really don't have any issues with it.

The mobile app is every easy to use and allows our associates to see their schedules and changes plus it allows them to contact other associates for shift changes. It is also very easy to create our weekly schedules.

The only issue I have with the software (which might be on our IT's side) is when an associate asks for vacation time in Makeshift it does not integrate into ADP like the schedule does.

Overall experience is very good from the product itself, to the online support.

Integration was fairy easy, we had lot's of support. Features are easy to use and customize to what our company needs.

One of the features I would like to see changed is when an employee puts in their availability it shows up on their schedule but if a shift is requested on this day it does not reflect their availability and hours outside of the availability are still scheduled in. I have also found shifts have been put into the wrong schedule from that employee that requested and was granted the shift.

Overall good, except with above

It's easy to see what shifts are open and who's working them

When you bid on a shift, you should be able to leave a note with it if there's a special circumstance like only available partial shift or if it would be overtime. This inability is beyond annoying when you have to email a scheduler first before bidding in special circumstances

I've had a great experience using MakeShift. The program is very easy to use and any technical issues are dealt with very quickly.

Very easy to use. Employees love the flexibility of being able to request days off and to switch/pick up shifts with their co-workers. The system has saved our Managers hours of work put in to scheduling and rectifying scheduling conflicts.

As an admin on the account, I don't have the ability to view the posted/dropped shifts in the same way a regular user on the app has. Having this ability would allow me to anticipate shortages.

Great overall and easy to use.

Easy to schedule staff, love that you can copy schedules to other weeks, payroll download is clear and easy to understand, on site clock in and out feature as we have various work sites, can have different sites, jobs, shift templates.

Would like that is the staff clock in early or out late that there was a quick way to have it match the shift time for hours worked/payroll. Say the shift is 9 to 1 and they clock in at 8:45 and out at 1:05 the timesheet shows 4.25 hours instead of the 4 they were scheduled for.