# Mi9 Retail Suite Software Reviews, Demo & Pricing - 2026 > Review of Mi9 Retail Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/mi9-profile --- [Home](https://www.softwareadvice.com/) / [Inventory Management Software](https://www.softwareadvice.com/inventory-management/) / Mi9 Retail Suite Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/retail/mi9-profile/alternatives/) # Mi9 Retail Suite 2026: Benefits, Features & Pricing Wondering if Mi9 Retail Suite is right for your organization? Our Inventory Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Mi9 Retail Suite 4.7 [(21)](https://www.softwareadvice.com/retail/mi9-profile/#reviews) Pricing Pricing available upon request ### About Mi9 Retail Suite Mi9 Retail is a retail management solution suitable for businesses in a variety of industries. Key features include point of sale (POS), inventory management, analytics, e-commerce and order management. Mi9 Retail can be used on fixed tills or mobile devices such as iPads. All users can access a centralized database that updates in real time. Managers have access to detailed transaction histories with exceptions and tender settlements. The Look Book module enables cross-selling and upselling opportunities. The solution’s daybook provides reporting for merchants and ensures that other business processes such as planning, allocation and replenishment are accurately supported. The solution is able to automatically identify incorrect, missing, duplicate or suspicious data or transactions and resolve errors prior to exporting the data to third-party financial systems. The back office module provides workforce management capabilities including scheduling, time and attendance, commission management and more. Wondering if Mi9 Retail Suite is right for your organization? Our Inventory Management Software selection experts can help you in 15 minutes or less. ## Mi9 Retail Suite User Interface ## Popular Mi9 Retail Suite Alternatives Main Product Mi9 Retail Suite 4.7 [(21)](https://www.softwareadvice.com/retail/mi9-profile/#reviews) Ratings Breakdown - 4.43Ease of use - 3.0Value for money - 4.80Customer support - 3.50Functionality Pricing Available upon request Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2045)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.81Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [Gofrugal](https://www.softwareadvice.com/retail/gofrugal-pos-profile/) 4.4 [(198)](https://www.softwareadvice.com/retail/gofrugal-pos-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.32Value for money - 3.95Customer support - 4.39Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Square for Retail](https://www.softwareadvice.com/retail/square-for-retail-profile/) 4.7 [(493)](https://www.softwareadvice.com/retail/square-for-retail-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.49Value for money - 4.34Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Orisha Commerce](https://www.softwareadvice.com/retail/openbravo-professional-edition-profile/) 4.6 [(10)](https://www.softwareadvice.com/retail/openbravo-professional-edition-profile/#reviews) Ratings Breakdown - 4.30Ease of use - 4.89Value for money - 4.60Customer support - 4.70Functionality Pricing Starting at €1.00 per year Get Price Alternative Product [Stockagile](https://www.softwareadvice.com/retail/stockagile-profile/) 4.7 [(11)](https://www.softwareadvice.com/retail/stockagile-profile/#reviews) Ratings Breakdown - 4.64Ease of use - 4.60Value for money - 4.91Customer support - 4.73Functionality Pricing Starting at €79.00 per month Get Price ## Mi9 Retail Suite Pricing and Plans Starting price: $150.00 Free Trial Free Version Basic $150.00 per feature No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Mi9 Retail Suite Features - Popular features found in Inventory Management Alerts/Notifications Barcode/Ticket Scanning Forecasting Inventory Control Kitting Multi-Channel Management Order Management Reporting/Analytics Search/Filter Shipping Management Supplier Management Warehouse Management - More features of Mi9 Retail Suite Access Controls/Permissions Accounting Ad hoc Reporting Benchmarking Business Intelligence Campaign Planning Commission Management Communication Management Cost Tracking CRM Customer Accounts Customer Database Customer Management Dashboard Data Import/Export Discount Management Dynamic Pricing eCommerce Management Electronic Signature Email Marketing Employee Management Gift Card Management Inventory Auditing Inventory Management Inventory Optimization Inventory Replenishment Inventory Tracking Key Performance Indicators Layaway Management Loyalty Program Mail Order Manufacturing Inventory Management Merchandise Management Mobile Access Mobile App Multi-Location Ordering Automation Payment Processing Performance Metrics Point of Sale (POS) Predictive Analytics Pricing Management Product Identification Profitability Analysis Promotions Management Purchase Order Management Real-Time Data Real-Time Updates Reorder Management Retail Inventory Management Retail Management Retail POS Returns Management Returns Tracking Sales Reports Scorecards Strategic Planning Third-Party Integrations Trend/Problem Indicators Visual Analytics ## Mi9 Retail Suite User Reviews Overall Rating 4.7 Ratings Breakdown 5 90% 4 0% 3 5% 2 0% 1 5% Secondary Ratings Ease of Use 4.4 Value for money 3.0 Customer support 4.8 Functionality 3.5 Have you used Mi9 Retail Suite and would like to share your experience with others? Paul C. Verified reviewer Used unspecified for unspecified Review source Reviewed June 2015 The Best E-Commerce Platform Out There... 5 We have been with Upshot Commerce for coming on 10 years. They have been an outstanding technology partner for us. Their feature rich and highly adaptable system has allowed us to stay on the cutting edge of e-commerce technology in a fast changing business landscape. We migrated to their new platform over the past 12 months and could not be happier with the results. The Upshot team provided an unprecedented level of support in the upgrade process, and we are thrilled with the results. Their customer service and response time is outstanding. Thank you Upshot Commerce! Ratings Breakdown 5 Ease of use 5 Customer support Read More JO Jason O. Used unspecified for unspecified Review source Reviewed March 2015 Best Value/Most feature rich ecommerce platform on the market today. 5 I've built well over 4 different businesses on Upshot and had wonderful results. Overall the system is very customizable, allowing us to accomplish all of our business goals. The shear number of features is both a pro and a con. On the pro side, there is almost nothing that you need to add to get a deep commerce experience. A single feature that is included can cost $1000s on other platforms. There are a number of those. If anything, there are so many features, that it can take a little longer to set up as you decide what you want to use and what you don't. I've looked at a number of solutions and none offer the right combinations of features all included in one package. The folks there really know ecommerce, they've seen so many different businesses, that they can do practically anything. Even when we gave them curve balls they would make it work. They have a really nice team to work with. It was nice that there was one neck to throttle if there were any issues, and occasionally there were, as with any software that is to be expected. Most of the time they were resolved after a few moments. The software isn't flashy as some other products, which I think gets mistaken for being out dated or not as intuitive. We didn't need an order management software, or shipping software, or search software, or loyalty software - it was all there. Anytime we looked at something that was marginally better in one of those verticals, as it was their single focus, the cost was more than the entire system. I would recommend this for any mid to large ecommerce business. A simple starter site would be better off going to a simple storefront. But if you are doing real business, you want something that can both scale and pivot with you. Ratings Breakdown 3 Ease of use 4 Customer support Read More LA Lisa A. Retail 501-1000 employees Used daily for more than 2 years Review source Reviewed April 2018 Useful if trained properly 3 Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 2 Functionality Pros: Mi9 is really similar to other retail POS programs but incorporates different needs for different uses and I find it really helpful if trained properly. Cons: If you were to throw someone into the program with only the training manual provided a lot of the benefits of the program will be missed. I would make sure to play with it to ensure full use of the program. Read More AM Amanda M. Verified reviewer 51-200 employees Used daily for less than 2 years Review source Reviewed February 2019 Best retail software I have used 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: The reporting function is amazing! It is easy to create standing reports, manipulate the data, and produces them at a quick rate. Cons: I have no cons with MI9! I have struggled with so many retail softwares and this one is by far the best. Read More WK Woolf K. Used unspecified for unspecified Review source Reviewed March 2015 Upshot Commerce is an excellent solution 5 Many years ago I was looking for a flexible data base driven web solution. Upshot had the solution I was looking for. We needed a database driven product so that changes could be made daily without going to individual items. We have over 4000 items on our site and to change quantities or descriptions individually would be a big problem. We can make changes throughout the day to our in-house computer system, create a database in minutes, upload a new database and changes take place automatically. When setting up the web site, Upshot was able to make modification to address our needs. We wanted certain items to display quantities and certain items to not display quantities. We also wanted flags for limited quantity items and new items. All these changes were made with little or no difficulty. As we added features to our web site Upshot was able to make the adjustments. When we added PayPal Upshot had a module already in place. Recently we went to a custom token credit card system and Upshot was able to adapt the new credit card system to our web site with few problems. If you want a simple, database driven solution that is up gradable and flexible Upshot is for you. Ratings Breakdown 5 Ease of use 5 Customer support Read More SB Scott B. Used unspecified for unspecified Review source Reviewed June 2015 10 year customer of Upshot Commerce and I give the 5+ stars 5 I could tell you about the reliability if the software, I could tell you about the security, the features, the speed, I could tell you that I think Upshot has all of this and is amazing and that would be true. The software is amazing. I think when you think about an e-commerce platform you need to think about a partner in propelling your business forward. Far to often software is a stumbling block to growth. That is not the case with Upshot, their service is what amazes me. For a company that primarily sells software to traditional retailer to be able to customize their platform to allow me to run my photo agency, it is amazing. Upshot has modified and created software that allows us to process 3000 photos every day, and warehouse 2 million images (that is like 2 million products) on our platform. The team at Upshot has helped propel my business forward, and has been a great partner for all of these years. Thanks! Ratings Breakdown 5 Ease of use 5 Customer support Read More PR Patrick R. Used unspecified for unspecified Review source Reviewed May 2015 Solid Ecommerce Platform for Growing Businesses 5 Upshot Commerce is a great ecommerce solution for growing businesses looking to improve their online sales and conversion. Rich features like Product Reviews, Registry, Sale Alerts, Loyalty Program, and Wishlist (among many others) are integrated natively into the platform making extensibility easy. The backend toolkit is user friendly, but doesn't sacrifice functionality in it's ability to create products, categories, manage site content and manage orders. Upshot can grow with your companies business and technical skills as well. Many site administration and product catalog features are point and click. Modifying site templates is straightforward and adding custom landing pages, microsites, HTML/CSS or JS is also supported. The customer support provided by Upshot is responsive, helpful appeals to all skill levels. Ratings Breakdown 4 Ease of use 5 Customer support Read More DA Dave A. Used unspecified for unspecified Review source Reviewed March 2015 Do not spend your money here. 1 Made one of the worst business decisions of my career signing up with this e-commerce platform. Not only did it take almost 7 months to go live because of mistakes and inconsistencies within the platform, once we went live, the comedy of errors was unbelievable. Top to bottom, left to right my experience with this platform was miserable. It cost me hundreds of thousands of dollars in lost business, lost customers, and time and money spent trying to get things to work. If faking it and using duck tape is in your wheelhouse then maybe this will work for you. It took us a year to get out. If I could have given them an minus three stars I would have. Giving one star is generous. Hope this will save you the time and money that I lost. Please feel free to contact me for specifics. I have many. Ratings Breakdown 1 Ease of use 2 Customer support Read More AS ARUN S. Used unspecified for unspecified Review source Reviewed August 2014 Looking forward for Helps, Suggestions, Softwares to selling Branded GITANJALI Jewellery online 5 Hi, On the month of February 2014, I got the opportunity of E-Franchise-ship to sell multiple products online from India's premier brands in segment of DIAMONDs, GOLDs, SILVERs & GIFTs of company "GITANJALI GROUP" Now, I must want to make 1online platform to promote it, Requesting to suggest or guide me to start my business at the LOCAL & INTERNATIONAL including unknown POTENTIAL markets, Looking forward for Helps, Suggestions, Softwares to selling Branded GITANJALI Jewellery online, Thanks Lot & Regards, REWA, (MP) Mobile No. :- +91 94070 61070, +91 70240 70540, E-Mail :- arun9407061070@gmail.com arun7024070540@gmail.com Ratings Breakdown 5 Ease of use 5 Customer support Read More TC Tracy C. Used unspecified for unspecified Review source Reviewed March 2015 super easy platform for selling online 5 Upshot provides me with a super easy platform for selling online. I'm able to: add, edit, and delete products at will create coupons in seconds integrate with Mailchimp to collect new subscribers seamlessly run a Loyalty Rewards program integrate with Bongo International for global reach run various reports to help me strategize and analyze my business I am a one man show here at Hazelnut Kids and Upshot allows me to have a larger presence online and keeps everything integrated with minimal effort from me. And if I ever need assistance with any aspect of Hazelnut Kids's website, I only have one person to call! Ratings Breakdown 5 Ease of use 5 Customer support Read More Showing 1 - 10 of 21 Reviews Load More Reviews ## Mi9 Retail Suite Popular Comparisons [Agiliron vs Mi9 Retail Suite](https://www.softwareadvice.com/retail/agiliron-profile/vs/mi9/) [Compare All Alternatives](https://www.softwareadvice.com/retail/mi9-profile/alternatives/) ## Other Top Recommended Inventory Management Software [Sortly](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/) **4.5** (953) Recently recommended **47** times [Striven](https://www.softwareadvice.com/project-management/striven-profile/) **4.8** (129) Recently recommended **37** times [Cin7 Omni](https://www.softwareadvice.com/retail/cin7-profile/) **4.3** (601) Recently recommended **25** times [Flowspace](https://www.softwareadvice.com/scm/flowspace-wms-profile/) **2.5** (2) Recently recommended **22** times Stuck Between Options? 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