The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

Some discounts would come up incorrect and consigned discounts were always wrong.

They also have good training videos on youtube. I think the thing I like best is that the consignors can access their accounts from home.

This has saved us so much time in the way we used to conduct our daily methods of operation it’s astounding. Best choice the company has made since its inception.

I have on several occasions recommended this program to others, who have, in turn, been very pleased. Additionally, the support staff is easy to reach when I have questions or problems.

Our new staff members quickly get comfortable and confident in using the POS which allows our team to focus our attention on better serving our customers and consignors.

First, the customer service is excellent. This company truly wants to ensure its users have the best experience possible.

All of our staff really like Ricochet and have learned the new workflows very easily. We'd love to see more reporting/dashboards (or an API so we can do our own analytics).

I like the ease of use and the simplicity. The customer support is also good.

From day one the Ricochet team has been brilliant kind, willing to consider changes when they make sense, available quickly.

It was a great value and a lot less money then other systems.

Barbell jewelry tags are awkward to use. I use rat tail jewelry tags with other software.

Ease of use, accessibility of customer support on weekdays, the price is fair, lots of features.

I love that it has been able to accommodate our business needs as we grow and we are excited for new features to release.

I love the accessibility of  the software, all of the breakdowns of our daily sales and the ease of use.

If you have a large business or multiple locations, the reporting might be frustrating.

I would like full inventory integration. Overall, really good value for the money.

The system is actively being developed and improved which is great. We are about to expand our use of the system to include online sales, which is very exciting.

Easy of use...AND MOST IMPORTANTLY. Ease of customer service...and how quickly they can help.

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



LongDescription

Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Mindbody

Live Online

Webinars

Documentation

Videos

Drawing from our firsthand experience in the consignment industry, Ricochet has been meticulously designed to empower store owners for the future. Our comprehensive software solution not only prepares businesses for what’s ahead but also ensures they thrive in the ever-changing landscape of consignment.

What sets Ricochet apart is its compatibility with iPad, making it the only consignment software that can be fully operated on this versatile device. Stay connected with your consignors or vendors effortlessly through the Ricochet Go App, available on both Apple and Android platforms, enhancing communication and collaboration.

Ricochet Pay simplifies your financial transactions by enabling you to process payments, issue gift cards, and send receipts and invoices via text messages. 

Additionally, seamless integrations with industry-leading platforms like Quickbooks, Avalara, and MailChimp streamline your operations, saving you time and effort while ensuring accuracy and compliance. Experience the future of consignment management with Ricochet.

Electronic Signature

Retail POS

Credit Card Processing

Categorization/Grouping

Label Printing

Self Service Portal

Real Time Data

Sales Tax Management

Touch Screen

Real-Time Updates

Reporting & Statistics

Returns Management

Returns Tracking

Receipt Management

Accounting Integration

Layaway Management

Discount Management

Retail Management

Point of Sale (POS)

Third-Party Integrations

Inventory Management

Loyalty Program

User Management

Price/Margin Management

Product Catalog

Fee Management

Retail Inventory Management

Order Management

Shopping Cart

Customizable Fields

Barcode Recognition

Shipping Management

Consignment Management

Ricochet POS - $159/month or $1599/year (billed annually)

Mindbody vs Ricochet

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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