Our team remains 100% focused on its passion.

By saving hundred of emails and phone calls, Streamline allows Fresh Baguette staff to be entirely focused on production, customer satisfaction and business management. Mountain Stream team is very responsive and provides very good support, both technical and friendly.

Some functionalities related to production planning can still be enhanced, but they are already working on it.

This software saved my life in a time where my business grew exponentially and I could no longer continue to do things manually. We put in the time to get it up in running rather quickly, I have wondered why I didn't do it sooner. If there are any glitches, questions, concerns, software modifications, anything I need customer support on, I have always been able to reach help quickly and efficiently. It's incredible to reach a person that speaks your language and understands your business and it's needs.

As my wholesale bakery business grew it was important to streamline the ordering process from my various customers and for my staff. The reports generated from the orders keep all aspects of the business organized. Each item and quantity ordered are clearly displayed with daily reports generated. Customers can see your entire menu catalogue with pricing. Importing invoices to my accounting software saves me hours of clerical work.

Initial setup was time consuming for me because I had been doing things manually since the inception of the business. I have not had the time/opportunity to explore all the features the software has to offer. I do wish I could modify invoices after they are published instead of going through the credit process (which I have not learned how to do!)

So relieved and happy to finally have found such a powerful and easy to use software that is right for us on so many levels.

The batch edit options that allow to perform changes on large number of items and/or customers in one pass. The ease of configuration of the reports. How easy it is to add attributes to items and customers, allowing personalized reports in record time.

The only piece of the puzzle missing would be the labor cost for recipes that would help us determining prices. Everything else is brilliant.

overall software is very good and easy to use once you get used to the layout and where things are. we don't use all of the features but the ones we do work well, As we are based in the UK sometimes the support can be abit slow due to the time difference, but when they do respond they are quick to fix issues. the interface is dated on desktop, but the mobile version has been upgraded and is much better, and I know the desktop version is in the works for a visual upgrade, if you run a bakery and need some bakery specific software this is a very good choice and [sensitive content hidden] and his time are great, we highly recommended the product.

Low Cost, Feature Set, Recipe Management, Customer Online Ordering, Constant Improvements / Updates / Bug Fixes, Accounting Software Integration, Open to Development Work Specific to our Needs, Natasha Law Labelling with Automatic Use By Date, Nutritional Information generated from ingredients / recipes, Friendly support team, Audit Trail so you can see when things happen if something goes wrong,

Dated Desktop Interface (this is being worked on) Sales dashboard / Reports data not as good/in-depth as it could be, interface layout is overcomplicated and could be simplified. CRM function could be improved.

The reps worked hard to make implementation as smooth as we could get it. I'm sure that there's a lot more it can do, that we don't know about, simply because we don't a have a real, live person to show us.

It is pretty intuitive, very powerful and takes out a massive amount of repetitive and time-consuming work.

It isn't perfect and there is no realistic option to have someone teach users on the job: we had to set it up, ready to go and then go live and email as we went along. An on-site person would have been massively better, even a live remote session with audio conferencing would have been better.