ORDYX is a cloud-based point-of-sale solution designed for small, midsize and large bars and restaurants. Primary features include online ordering, loyalty programs, inventory tracking, time and attendance and delivery management.
Other features include remote printers, SMS alerts, automatic upgrades and remote authorizations. It allows managers to remotely make authorizations, including voids and comps. It offers integration with various property management systems, loyalty systems, beverage control systems, credit card processors and others. These include QuickBooks, HotSchedules, OpenTable, ADP, MailChimp, Authorize.net and Google Maps.
ORDYX is offered in a subscription pricing option. It is compatible with Windows, Mac and Linux operating systems. It also supports iPhone and iPad. Customer support is offered over the phone and via live demos.
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Number of employees: 501-1,000 employees
Value for money
Much improved over previous system, do recall what it was,
Cloud based with , for the most part, a reasonably good set of canned reports. The front of the house functionality is good.
Wholesale price increases are difficulty to accomplish. Customer service always points the finger at the internet provider first. They make changes without fully explaining what will and has changed, you're up to your own to figure it out or call them.Review Source: Capterra
Joe from California Pastrami
Number of employees: 11-50 employees
Value for money
There are many other options out there so if you need a company that cares about you as a customer then I would not recommend this company. Sad to say they used to but not anymore.
The mobility of accessing the POS from anywhere. They have been receptive to suggestions in the past. They used to be very good at all levels
If there is a problem the support is nothing like it used to be they hire inept tech people that sound like you are interrupting the game time and are unwilling to make an effort to help resolve anything. I have been with this company for 3.5 years now paying the monthly fees for 3 locations and in the recent year, the support has gone down to nothing anything like it was before. I think that they maybe grew too fast and lost sight of what keeps customers.