POS Nation for Retail

RATING:

4.6

(129)

About POS Nation for Retail

POS Nation is built to support retailers, including specialty businesses such as convenience stores, liquor, wine and beer stores, tobacco and vape shops, lawn and garden centers, and hardware stores. The software comes with all the features you need included out of your box, and specific to your industry--not as add-ons. Built-in discounting and sales pricing, the ability to accept and create coupons, age verification, and hotkeys, among other features, help businesses complete faster checkouts and easier transactions. Case- and carton-break inventory tracking, automatically generated purchase orders with reorder thresholds, an unlimited number of SKUs, and more, ensure inventory management is as simplified and streamlined as possible so owners and employees can a...

POS Nation for Retail Pricing

-Pay Monthly Plan: $59/month- POS software, touch PC, receipt printer, scanner, cash drawer, chip card reader Pay monthly for your POS software and hardware 24/7 unlimited support and training Lifetime warranty Requires Worldpay Processing Agreement Cancel at any time by simply returning your hardware -Upfront Payment: $999/one time- POS software, touch PC, receipt printer, scanner, cash drawer, chip card reader You own the POS software and hardware; no required ongoing fees or payments 90 days of free business hours support Two-year warranty Free chip card reader with Worldpay processing

Starting price: 

$149.00 per month

Free trial: 

Not Available

Free version: 

Not Available

POS Nation
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POS Nation for Retail Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for POS Nation for Retail

1 - 5 of 91 Reviews

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed January 2020

So helpful

Very good. I've used other softwares and they generally have not held up as well as POS.

PROS

We used this software daily when I was working in restaurants. It made it so easy to log in customers' items, print off receipts, and pay the bills.

CONS

We had issues with it crashing occasionally, but that might have been our own servers and not necessarily the software's fault.

Vendor Response

We're happy to hear you're enjoying your system! Thanks for the review.

Replied January 2020

Carol

Retail, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Wonderful Step By Step Guidance

PROS

[SENSITIVE CONTENT HIDDEN] , our delightful Customer Success Manager, has been by our side since day one helping us get our new POS system up and running. We have found the software rather intuitive and easy to use so far.

CONS

Right now I am having a difficult time getting data I need from the Reports. This may be due to my inexperience with the new system.

Reasons for switching to POS Nation for Retail

I made the switch from QuickBooks POS due to poor support. When you are running a retail business, and have an issue with your POS, you need help right away or you lose customers.

Vendor Response

Carol, We are glad to hear that you enjoyed your experience with your Customer Success Manager, and that he represented POS Nation well. We look forward to working with you again soon! Please reach out to us if you would like additional training in regards to the reports at customercare@posnation.com

Replied October 2020

Mandeep

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2021

Terrible team, horrific software and non-reliable hardware!

PROS

Great liars and getting customers onboard.

CONS

Terrible team, horrific software and non-reliable hardware! The system was sold on a lie. The features discussed during phone calls and via email did not match the actual system. They tried blaming the initial issues on the credit processing company but later learned that their software was not compatible when accepting EBT cash. Then the software upgrade (May 29, 2021) began showing the same error and froze both of my POS systems on numerous occasions. Instead of resolving the issue brought on by their upgrade, they asked me sign up for monthly service or pay $239 dollars. Their keyboard has a mind of it’s on. At times the CAP lock is activated or the number lock. Their scanners are worthless. I'm being charged $200+ dollars for a wireless scanner that is available on Amazon for $100 dollars. Scanner reviews on Amazon clearly show that no one invested any time conducting a thorough research. Lastly, it’s missing the automated decimal point and the change due does not disappear automatically when initiating a new transaction. Instead of helping resolve their software/hardware issues I received an email from Will that they are cancelling my software service. I emailed my concerns to [SENSITIVE CONTENT HIDDEN], but yet to receive any response. Do you want to start your day asking yourself if your POS system is going to work or not?

Jennifer

Retail, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

I could not have asked for a better system and company!

My overall experience with POS nation is probably one of the best experiences I’ve had with another company. From day 1 everyone that I have spoke with at that company has done nothing but go above and beyond to help in any way they possibly can with anything that I needed. Their customer service skills were amazing. And that’s very hard to find these days. Every employee that I spoke with was not only extremely nice and amazing and helped with anything that i needed but you could tell that they all worked for a great company and took great pride in the company that they worked for. Which is also very rare these days. I have nothing but amazing compliments for this company! From the bottom to the top! I’m so impressed with

PROS

What I liked most about this software was pretty much everything. From the price, the free installation, the iCloud monthly service, the 24/7 help line, and the overall easiness of the system. Everything was customized for the products we sell. If there wasn’t a barcode, you could easily make your own button for the product. The ID option is amazing, it helps the employees on checking IDs for the sale of beer and cigarettes. The time clock for clocking in and out is very helpful as well. Along with the end of day report and all the statistics that it helps break down.

CONS

Your system is amazing and truly the only con I could actually think about would be to have a bigger font option on the screen or bigger square options on the main screen.

Reason for choosing POS Nation for Retail

I did research on POS nation and 10 other different companies for a span of almost 6 months. I listened to the pricing, watched demos, spoke with numerous reps, etc. POS nation actually topped them all. To begin with, The price was by far the best out of all the competitors. It was buy to own with no monthly fees or hidden fees. Etc.. if you need help at any time, you get an English speaking operator/troubleshooter. (Which is a big and very needed thing in my retail world), every employee from bottom to the top of the chain at POS nation went above and beyond for me at any time. The monthly iCloud backup system that is not on contract. It’s month to month. You can cancel at anytime. The free onsite installation from [SENSITIVE CONTENT HIDDEN] was pretty cool. He actually drove all the way from North Carolina to Knoxville, TN. I know what a curvy long drive that can be. The easiness of the software is unbelievable. At first, I panicked and didn’t know if I could learn it so I could teach my employees but [SENSITIVE CONTENT HIDDEN] showed me the basics and after he left, I started messing around with the system and I was able to pick up with the system within minutes. It’s truly one of the best. The customer service skills from everyone I spoke with were amazing! They were not only very professional but they knew their jobs from front to back. They had great customer service skills and were able to joke and laugh and have fun at the same time. They had an amazing attitude and outlook For the company they work for

Vendor Response

Thank you for your in-depth review, Jennifer! We appreciate your feedback.

Replied January 2020

Paul

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Tech Support

CAP POS is great to use but I notice they are few little things as end user myself, we need tech support to help us get though some of glitch & add-on products to the POS sooner & less wait time. I am always please & special thanks to [SENSITIVE CONTENT HIDDEN] , he have always help solve all issue I encounter in just one call, his knowledge of this software is second to none.

PROS

We have been using Cap software for many years & I found it's easy to use, it have many options available that business manager would love to explore it for their business. I hope CAP will post more video in how to explore all the great feature in it.

CONS

I can't find much of what I like least about this software but I do hope the wait time for tech support is shorter, retail business POS can't be down for too long customers have least patient when system have a glitch and tech support can't be reach right away.

Reason for choosing POS Nation for Retail

Before upgrade from CAP POS Ver 5 to Ver 9 pro I did order a Chinese fonts capability POS to replace CAP POS, due to several issues I store the POS system in the warehouse and never touch it again. I found CAP POS & tech support is something I can count on a day to day operation.

Vendor Response

Paul, Thank you for your feedback regarding both the software and our technical support team. We want to ensure that we are decreasing our wait time and you are receiving the help you need in a timely manner. Please give our customer success team at call if you find that the wait time has become too extensive. You can reach us at 877-727-3548 Option 2. Thank you again for your kind words and we look forward to working with you in the future!

Replied December 2020