ProphetLine is an on-premise point of sale (POS) solution that caters to small and midsize businesses across industries such as footwear and apparel, electronics and appliances, furniture and home decor, sporting goods, general merchandise, rentals, service, nightclubs, franchise, guns and tactical gear and other retail operations. It helps these businesses to manage their day-to-day business operations and interactions with the customers.
ProphetLine offers customer relationship management (CRM), merchandise planning, accounting, employee management and inventory management modules. As a point of sale system, ProphetLine includes serial number tracking, warranty tracking, multi-tender acceptance, rentals management, gift card and loyalty program tracking and touchscreen integration.
ProphetLine also includes built-in retail analytics and reporting, including open-to-buy planning and a retail stock ledger. It also includes direct customer email marketing and integrated online shopping to assist with marketing and web orders. ProphetLine supports integration with other CRM and accounting platforms is support, such as QuickBooks and Microsoft Small Business Manager.
Perpetual licenses are offered for a one-time fee. Services are also available on a monthly subscription basis that includes support via phone and email.
Joanna from Pink cottage gifts
The software was easy to use and did not take hours and hours of training. Bob Brown, ProphetLine's president, is the nicest man I have ever had the pleasure of doing business with. The technical staff were always helpful and patient, even we called regarding the same issues over and over.
The initial setup was a bit of a challenge because of all the different vendors, and we rarely had repeat orders due to sell-through, so a lot of setup time was required. I'm not sure it is unavoidable with any other software.
Make sure you like the people you will need to rely on for providing quick and friendly service since POS software is not something you want to have to switch once you've purchased it.