Prophetline Retail Software


6 reviews(4.5/5)
6 reviews(4.5/5)

ProphetLine is an on-premise point of sale (POS) solution that caters to small and midsize businesses across industries such as footwear and apparel, electronics and appliances, furniture and home decor, sporting goods, general merchandise, rentals, service, nightclubs, franchise, guns and tactical gear and other retail operations. It helps these businesses to manage their day-to-day business operations and interactions with the customers.

ProphetLine offers customer relationship management (CRM), merchandise planning, accounting, employee management and inventory management modules. As a point of sale system, ProphetLine includes serial number tracking, warranty tracking, multi-tender acceptance, rentals management, gift card and loyalty program tracking and touchscreen integration.

ProphetLine also includes built-in retail analytics and reporting, including open-to-buy planning and a retail stock ledger. It also includes direct customer email marketing and integrated online shopping to assist with marketing and web orders. ProphetLine supports integration with other CRM and accounting platforms is support, such as QuickBooks and Microsoft Small Business Manager.

Perpetual licenses are offered for a one-time fee. Services are also available on a monthly subscription basis that includes support via phone and email.

 

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Web browser (OS agnostic) , Windows 8 , Windows 10

6 Reviews of ProphetLine

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  • Ethan from Field Optics

    Number of employees: 11-50 employees

    August 2018

    ProphetLine for Windows

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It was a good program that worked well in one store but I had trouble making it work over multiple locations

    Pros

    self contained in my location I could get the information I needed. Lots of pre made reports and customization avialable

    Cons

    We had a lot of trouble with transfering inventory between locations. too slow part of the problem was ours but part of it was that we couldn't get it going.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    We love ProphetLine

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Point of Sale program, that helps or office run smoothly, from reports to tracking products, ProphetLine has it all

    Pros

    We have been using ProphetLine for more than 4 years now, the software is easy to use, and the customer service is hands down one of the best customer service departments I have ever had the privilege of dealing with. Always quick to answer the phone adn always treats each questions with professionalism and care.

    Cons

    Nothing, we are very happy with the complete system

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: ProphetLine, ProphetLine

    August 2018

    We like to think of all our clients as unique and they need unique solutions. Our support is tailored to their specific needs.

  • Bree from ACRP, Inc.

    Number of employees: 2-10 employees

    August 2018

    USER FRIENDLY

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very Happy

    Pros

    Very user friendly
    Easy to use system
    ….

    Cons

    I would like option for receipt to show part number
    I would really like to update quantity and cost at the same time

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: ProphetLine, ProphetLine

    August 2018

    It will show the part number on the receipt and quantity and price can be updated at the same time. We are contacting Bree today and showing her how this is done.

  • Bill from Sharp Photo

    Number of employees: 11-50 employees

    August 2018

    Best Point of Sale software for Photo Labs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I like the fact that I own the software and I don't have to keep renewing a licence. This software is so reliable that we don't need a lot of help or support.

    Pros

    Easy to use and train employees. I like the editing and information we can get from the sytem. This is also the most bullet proof software we have!

    Cons

    I'd like to have an easy way to pre-pay for orders placed where the software can still track the project until completion.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: ProphetLine, ProphetLine

    August 2018

    Has been a customer for many years and purchased the product. Even though Bill has not purchased a support and upgrade agreement, it can be bought on an as needed basis.

  • Doug from Sportsmans of Delmar

    Number of employees: 2-10 employees

    August 2018

    Prophetline pos software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If every company was as pleasant to deal with as those guys running a business would be a lot less stressful.

    Pros

    The tech support is outstanding. The very best I have ever encountered. Available during normal business hours. US based and very helpful. The software i9s good but it is the tech support that really makes it great.

    Cons

    Not really a con but there are a lot of capabilities I do not use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: ProphetLine, ProphetLine

    August 2018

    Doug is one of many of our customers that are on a low monthly subscription price. It includes all software, upgrades and unlimited support calls. An inexpensive way to get into a robust software package. Doug is a good customer and expects and gets good service.

  • Joanna from Pink cottage gifts

    Specialty: Gifts

    August 2014

    ProphetLine recommendation!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The software was easy to use and did not take hours and hours of training. Bob Brown, ProphetLine's president, is the nicest man I have ever had the pleasure of doing business with. The technical staff were always helpful and patient, even we called regarding the same issues over and over.

    Cons

    The initial setup was a bit of a challenge because of all the different vendors, and we rarely had repeat orders due to sell-through, so a lot of setup time was required. I'm not sure it is unavoidable with any other software.

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