RetailMagic Software

RetailMagic Software

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About RetailMagic

RetailMagic is an on-premise retail management solution for small and midsize retail and service businesses, such as pet stores, interior designers, giftware stores and more. It provides an integrated RMS solution with built-in functionalities of an inventory, point of sale and accounting solution. RetailMagic records sales and customer buying trends to help identify top-selling products, brands and selling frequency. The inventory management feature keeps track of stock availability and identifies slow/fast moving items in real time. The accounting feature manages accounts payable and receivable, allows store managers to make payments to suppliers and generates financial statements. Retailers can also send marketing emails and promotion letters to their existing c...

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RetailMagic User Reviews

OVERALL RATING

Showing 4 reviews

User Profile

Wanda

Verified reviewer

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2018

Been using it for 11years, love the POS and accounting program

Pros

I love the reports on the inventory side, tells me what I have on hand and the history of the amount sold and from which vendor. The support for the program is excellent and our company would not be where it is today without him.

Cons

I have nothing bad to say about it, I been using it for 11 years and wouldn't use anything else. The program is excellent and the support is excellent.

Alan

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2018

Very functional,customize to my business needs, one step entry for sales and accounting..perfect!

Pros

Straight forward logical function. Easy for staff to use. Easy to set up menu and categories. Great info recovery for sales stats. Great support.... fix my mistakes quickly with remote access by rep.

Cons

We are very used to the system and have no complaints..... any problems we have were handled. Multi station needs RAM increase.

April

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

April 2018

Rep has been great to help show the way with Retail Magic

Pros

Integrative with Accounting. Adding new inventory is simple. Access to local support is unheard of and appreciated.

Cons

Overall pleased with the software. There are some tweaks that could be added to make it more user friendly. Have shared ideas with a rep over the years. Better user manual for set up and usage

Anders

Company size: 2-10 employees

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

April 2018

Fair functionality but exceptional great customer support!

Excellent customer support!

Pros

Islanders support islanders. Since this is a software developed and distributed by islanders, I like it.

Cons

It doesn't support other languages such as Chinese, now it only supports English. But many of our customers don't understand English very well.