Revi

RATING:

4.0

(10)
Overview

About Revi

Revi is here to help you reconnect to your community and the businesses you love with an experience that is safe, seamless, and social. The Revi app or Revi devices at your favorite local spots allow you to order, customize, pay, collect rewards, and discover your next favorite spots.

Revi Pricing

Free trial: 

Not Available

Free version: 

Not Available

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Revi Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Revi

10 Reviews

Elisa

Food & Beverages, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Excellent Customer Service!

Our overall experience and expectations were met and surpassed.

PROS

Product helps us to achieve maximum potential.

CONS

Would like software to help with accounting in the future.

Reason for choosing Revi

Ease of product and capabilities.

Serena

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2023

Nice and supportive company.

The company is very supportive and I can tell they are working hard to make their system to be better, also, they really concern what the customer needs. Plus, they are the start-up small business liked us, so we can improve and grow up together.

PROS

I like the self- ordering mode a lot, and it can lower the error for taking order by in-person.

CONS

The connection is kind of unstable and hardware still has some issue on it.

Reason for choosing Revi

They’re supportive customer service and they offer us better deal.

Reasons for switching to Revi

Because Revi is more convenient.

Veeta

Restaurants, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2023

Restaurant Users

Revi has great customer service but the everyday issues we have makes the program terrible.

PROS

I like the dashboard and reporting features.

CONS

I do like the idea of the kiosk and was very excited signing up. But unfortunately every morning it has to be reset and often throughout the day the reader will disconnect. This is very inconvenient and defeats the purpose of having it because we end up ringing the customer up anyway. If the kiosk worked it would be a great product.

Reason for choosing Revi

I saw a Revi kiosk in a nearby store and loved the sleek look and convenance.

Farah

Food & Beverages, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Good Program for Small Business

PROS

I like the Customer Support and the ease of use

CONS

I wish it the system used better devices, device gets jammed sometimes

Quoc

Food & Beverages, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed March 2023

Revi is too expensive

my overall experience with Revi have been good. I just can’t get over the monthly fee and processing fee.

PROS

What I like the most is that I don’t have to interact with customers when busy. But apparently it’s too confusing for them and I would have stop doing what I’m doing in the middle of a rush to help them. Which is very annoying.

CONS

Cost and set up. I don’t like how I have to switch city, state, and county tax every time I go to a different spot.

Julie

Food & Beverages, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Revi review

It’s a decent product but definitely room for improvement

PROS

Online ordering, QR code, relatively easy to use. The supporting team

CONS

Limited function, can’t give spontaneous discounts. Have to set up a code. Too many steps to check out on POS. Asks too many questions. Anyone can open cash drawer. No audit trail.

Reason for choosing Revi

Price and we already have the revi kiosk

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Buen Software de Opiniones para Wordpress

PROS

Uso sencillo y de implementación rápida. Tienes la opción de crear una cuenta gratuita y probar el software con algunas limitaciones pero así puedes ver el potencial

CONS

En general es un software completo, lo que echo en falta es la capacidad de personalización de las plantillas de email o plantillas más completas para conseguir mayor conversión y las vías de contacto para problemas técnicos son pocas.

Bernardino

Computer Software, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Recopila opiniones con Revi

PROS

La función más importante de Revi y la cual le hace diferenciarse del resto es que tus clientes pueden ver y conocer las opiniones de otros usuarios, la visibilidad que le da a tu empresa es bastante potente.Además, es totalmente personalizable, ya que tienen un montón de widgets para que hagas el diseño que más te guste.Es uno de los mejores sistemas de reviews que he probado.

CONS

Como con cualquier herramienta nueva, los inicios son complicados. Es cierto que quizá mejoraría que Revi fuera un poco más intuitivo a la hora de utilizarlo, pero es acostumbrarse

Anonymous

11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Recomendación Revo

PROS

Lo mejor de este producto es su funcionalidad a nivel SEO, ya que permite enviar datos estrucuturados a lo motores de búsqueda de forma sencilla y fácil. Lo que potencia enormemente el SEO en e-commerces.

CONS

Lo que menos me gusta de este producto son sus múltiples tarifas que encarecen el producto dependiendo de tus necesidades.

Anonymous

11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2022

Me gusta mucho

PROS

Considero que es una aplicación sencilla de utilizar y muy útil.Se puede integrar con otras apps lo que la hace aún más útil.

CONS

Quizás reduciría el número de pasos a seguir para poder usarla de una manera más rápida.

10 Reviews