RunIt Retail POS Software


19 reviews(5.0/5)
19 reviews(5.0/5)

RunIt RealTime is a cloud-based point of sale (POS) and inventory management solution that caters to businesses in industries like multi-store apparel, footwear, sports and gift and merchandizes. Key features include business intelligence, eReceipts, eCommerce integration, mobile options and more.

RunIt RealTime offers integration with Vantiv Integrated Payments and WordPay to offer POS and credit card processing. The solution's POS functionality can be packed into a mobile device allowing for remote usage. Auto Distribution feature offers multiple methods of dispersing merchandises to stores helping them manage their inventories and ordering according to the requirement.

Key activities such as making sales, new styles creation, style deletion can be traced back to the logged in individual. Users can restrict access for some employees to specific areas and limit rights to perform transactions. The solution also adheres to security standards laid out by the PCI Council for the Payment Application.

Services are offered on a monthly subscription basis that includes support via phone and email.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

19 Reviews of RunIt RealTime

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  • Rebecca from Mystique Lingerie

    Specialty: Other specialty retailer

    Number of employees: 2-10 employees

    October 2017

    Highly function POS system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I liked RunIt alot. the store i managed before opening my store had it an i set it up for 4 stores. I would have used it for my own store, however it can be rather expensive for a start up.

    Pros

    Offers many options for running reports. Easy to enter inventory. Overall easy to set up new inventory. Time clock is built into system

    Cons

    VERY Expensive compared to other POS on the market. Takes some time to learn how to set up a brand new system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Timothy from JackRabbit

    Number of employees: 501-1,000 employees

    May 2017

    Great Solution for Businesses from Small to Large and everywhere in between!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Better Visibility to Inventory Ability to Grow

    Pros

    When we were looking for a solution at the time as a 19 store operation we were too big for many solutions and too small for others. We found RunIT fit the bill allowing us to grow from 19 to upwards of 75 locations along with our backoffice support and integrate with our Distribution Center(s) and Online Business. The ability to grow with us rapidly at times is a major plus to RunIT.
    The team is easy to get in touch with and support is available quickly, keeping your business up and running. With our unique situations, RunIT is adaptable - allowing for customization of modules and out of the box solutions to accommodate the many variables of their customer's businesses.
    At the time of our investment into RunIT software - very few solutions had LIVE inventory, most were polling inventory which meant your ability to make key business decisions were delayed until you reconciled. Yet having live inventory, decision makers can pull information fast and have real-time data to support the decisions to operate the business.

    From a backend user perspective the ability to set sales, update store information, user settings, even machine based options remotely is key to managing our network of systems. As your company grows it becomes harder to have the regular in-store touch points and you need this flexibility in the system you choose. RunIT offers that and more. We continue to grow and improve and RunIT is alongside us in the journey.

    Cons

    Promotions are set to the inventory level - could be more flexible and less time consuming to setup promotions if pulled a couple steps back to the sku/dept/type or subtype level.
    However as mentioned above RunIT is a willing partner to improve.

    Review Source: Capterra
  • Corey from The Root Beer Store

    Number of employees: 11-50 employees

    June 2016

    Biggest business mistake ever then SAVED by Runit

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Wanting the best POS system for my company, I went with the most popular brand name out there being used by some of the largest chain stores in the nation. Worst mistake of my life. I spent $20,000 on purchasing the equipment, set-up, installation, training, tech-support and the like. It was a nightmare from the first week. The company was slow to respond, the set-up and training fees were unnecessary, and most importantly the software was nowhere near what I wanted. I realized that in the POS world, the popularity of a POS software company has NOTHING to do with how good the software is, or if it will handle your specific needs. Every business requiring a POS system has different industry needs. For our business at The Root Beer Store, we have a cross of retail sales and fast-casual food service. After our nightmare with the other POS company, we set up a spreadsheet with a list of 20-30 very specific things we needed. Everything from inventory transfer capabilities and invoicing, to quick menu features and free customer service. Even little things like a tally/count of items being rung up were important to us--something so simple, yet a feature our last service did not have. We then spent weeks researching, downloading trial-versions, talking to reps, and investigating which of the myriad companies out there had it all. We narrowed it down to 20 companies, then 10, 5, and then just the last 2 or 3. We ended up with Runit...and couldn't be happier. Wow. Runit has proven to be exactly what we needed, and is VERY versatile. Although it is specifically geared towards the shoe/textile industry, it still works perfectly for our needs. I wholeheartedly recommend this software to anyone who does not want to go through what was for me, the most costly business mistake I have ever made in my 26 years of running a business. As an FYI--I know this is a glowing review, but please know I don't work for the company, am not being compensated, and personally as the President of the company don't even have time to write such reviews being as busy as I am...but wanted to for the sole reason that they have saved my life vs. my experience with the "other guys."

    Pros

    Free Customer Service
    Inventory Management
    Inter-store Transferring Capabilities
    Phone-app Integration
    Gift Card Capabilities
    Reporting
    Quick Menu Screen
    Item Count Tally
    Easy User Interface
    Training Module
    etc. etc. etc.

    Cons

    Well, its customized for the shoe industry which is not what I do, but it still is the best POS for my needs.

    Review Source: Capterra
  • Joe from Fleet Feet Sports-Mahwah

    June 2016

    I've used Runit RealTime software since 2008 and am very pleased with it's capabilities and service.

    Ease-of-use
    Quality
    Support

    Not only is the software highly functional and packed with many informational components, the real value is that's it comes at an affordable price. Add to that, the customer support that's provided is outstanding in every regard. It's fast, courteous, friendly and accurate. On the rare occasions that tech support's been needed by my firm, it's been delivered in a timely manner that it hasnt cost us sales, which really is what a POS system is all about.

    Review Source: Capterra
  • Joe from The Shoe Market

    April 2016

    My Favorite Customer Service

    Ease-of-use
    Quality
    Support

    The other night I was updating 4 different computer terminals. As is the case with many upgrades or updates sometimes issues will occur. I ran into a driver problem with one of my printers and I had been staring at the same problem for far too long at a very late hour. I was distressed to say the least. It was around 2 a.m. and I decided to call Runit. I did not believe that anyone would be there but I called anyway and after only a few rings I hung up in defeat. It was only after a few moments that my phone rang. Runit was actually calling me back and at 2 a.m. A very friendly and courteous technician named Derryck was able to help me refocus on the problem and together we solved the issue. Just having someone on my team was the boost I needed to get through my trouble so the next day our business could perform the way it should. This is just one instance of the help I've had from Runit. Their tier 3 staff is also exceptional. I can't spell that out enough. People like Betty, Mark, and Walter are impressively masterful. It's an utter relief to hear their voice on the other end of the line whenever a problem occurs. They make me feel so confident that an effective answer is on the way and quick. The best thing I love about Runit is their human touch. So many other companies I have had to deal with either have too much of a process just to get to a person to help or unattainable. I am very pleased with the fact that when I have a problem, day or night, I can actually reach a knowledgeable professional that is going to get me to the other side. I wish more companies were like this.

    Review Source: Capterra
  • Ellis from Martin & MacArthur

    April 2016

    A Very Able POS System

    Ease-of-use
    Quality
    Support

    Overall, Runit is an easy to use and very user-friendly POS. The customer service is excellent as the staff seems to be able to come up with solutions to our unique issues! This is important as all business has their own challenges, and an off the shelf software usually makes you run your operation based upon it. RunIT POS is flexible enough for us to operate how we need to for our market. Coming from an IT perspective, I would like a bit more granular security setting and a better connection to the database for reporting purposes, but that is just nitpicking. Overall, the POS is exactly what one wants from it at a very good price.

    Review Source: Capterra
  • Kimberly from Bluetique

    February 2016

    The best POS solution on the market! RUNIT support uses best practices and is top notch.

    Ease-of-use
    Quality
    Support

    We were a one single store business 4 years ago. We now have 8 retail stores in 5 states and an online site. We needed a POS solution that was easy to install, easy to learn and offered 5 star support so that our employees could focus on selling our Bluetique women's clothing and accessories and not on technology. The initial training that we received was absolutely top notch. Ongoing support when we have questions or need support for the hardware is exceptional. The RUNIT team takes responsibility for making sure we get the answers we need or that the issue is resolved in a timely manner. I highly recommend the RUNIT RealTime POS system.

    Review Source: Capterra
  • Mark from Lucky Feet Shoes Inc

    February 2016

    Good overall POS solution with great inventory reporting

    Ease-of-use
    Quality
    Support

    The major pros are the overall inventory reporting, quick and efficient support and overall usability. For a system that allows for many variables and options, it is fairly intuitive and easy to use. The main con we have is writing future PO's for product we also want on model reorders. The on order function prevents model reorders from functioning.

    Review Source: Capterra
  • Jordan from Mixology Clothing Company

    January 2016

    Fantastic POS that has helped us scale from Mom and Pop to Growth Story

    Ease-of-use
    Quality
    Support

    Excellent system with all the tools needed to grow a successful retail business. Support is fantastic. I highly recommend Runit for small retailers looking for a system they can grow into.

    Review Source: Capterra
  • Alexandra from Ike Behar

    October 2015

    Enjoy Runit

    Ease-of-use
    Quality
    Support

    Overall, Runit is easy to use and very user-friendly. This is my first experience with this type of program and I found it pretty easy to catch on to. The customer service has been excellent! There is never a long wait time and the people on the phone are always very knowledgeable about the product and helpful. The one con would be personalization of the system. If there were ways to set limits on what some users are able to do. For example, we consistently have issues with people printing tickets in the receiving process without hitting "OK" which results in items not being received in the system but still able to be rung up, thus creating negatives. This would be the number 1 thing I would love to be able to change about the current system.

    Review Source: Capterra
  • Stephen from Cloister Collection

    October 2015

    Love Runit

    Ease-of-use
    Quality
    Support

    We have been using Runit 12 years now. We love it. It is super easy to use, customer service is great. We don't have to worry about updates and I even have an app on my Iphone so I can see sales live in all my location.

    Review Source: Capterra
  • Rusty from Frances Kahn, Inc.

    October 2015

    This is a great and economical solution to POS systems.

    Ease-of-use
    Quality
    Support

    A very deep program steeped in back office reporting to control inventory for multi store usage. The front side of the POS system is easy to use with powerful reporting abilities. Great customer service and support with a minimum of technical blips.

    Review Source: Capterra
  • Brian from 1st Place Sports

    October 2015

    Software is very easy to use.

    Ease-of-use
    Quality
    Support

    Pros- Point of sale is very easy to use. Tons of reports that are available to better you business and help it run more efficiently. Cons- inventory adjustments. Can't change totals without having to do many transfers in and out.

    Review Source: Capterra
  • Yaf from Yaf Sparkle

    October 2015

    Absolute Love!

    Ease-of-use
    Quality
    Support

    Pros: never found better and more seamless POS . CRM is so easy it helps grow your business as all information is at your fingertips. Customer service is real time and they will do the best in every way. Best customer service team! Cons: can't think of any other than having the email integration as part of the original module without having to use a specific credit card processor.

    Review Source: Capterra
  • Fred from Convert

    May 2015

    Intuitive, powerful software. Responsive and very helpful support staff. You can depend on Runit.

    Ease-of-use
    Quality
    Support

    We came to Runit a few years ago, interested in their integrated inventory and POS system. We spoke at length to 3 different POS companies. We were most impressed by how RUNIT's software could take our business to the next level. But in all fairness, they were at par with another company we spoke to (don't get me wrong, both were highly qualified), but what made them stand out was the overall helpfulness and willingness of their people to go out of their way for us. We've been exceptionally impressed with their people from the CEO (yes, he gets involved when there's a problem) down to the folks at the service desk. With any POS/inventory software company, there's going to be bumps in the road, so you need someone who'll fix it. We're a small company and technology is not our thing (in fact, it's the opposite of our thing). All the more reason, we need someone who'll be there to help us through all the confusion. And that's Runit.

    Review Source: Capterra
  • Jeanette from Miami Uniforms and More

    Specialty: Apparel & fashion

    March 2015

    Highly recommended. Best kept secret!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like the ease of use. It's definitely geared for the clothing industry with excellent seller pros, such as Buyers Club rewards, the ability to track a customer's purchases, birthdate, etc., and excellent special order tracking. Best part has to be reports, being able to know what item is selling the best, and when I need to replenish. The training department was excellent and helpful.

    Cons

    There is no current manual. I had to search for a free one online (after asking for one, but never receiving it). The free one online is out of date and doesn't contain all the information; it's just a simple manual. However, so far, everything has been easy to figure out.
    They offer free email receipts, which have to be developed.
    Additional training is expensive, and I can definitely see myself needing more training once we get more in detail on the program.
    However- I am in 4 months into it and it has not been needed.

  • Dana from Deberry Financial

    Specialty: Health & personal care

    December 2014

    Working to Make a Better You

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It's up-to-date and fast. It works when I need it to, and it never crashes.

    Cons

    Nothing. This product has proven to do its job. I have had no issues whatsoever.

  • Alyssa from Linium Resources

    Specialty: Full service

    December 2014

    Ready for Runit?

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It's the best retail management for growing retailers! It's great for small and big stores.

    Cons

    It is kind of new, so it's hard to understand. The website is kind of hard to navigate as well.

  • Elizabeth from Bluetique

    September 2012

    Ease-of-use
    Functionality
    Quality
    Support

    Bluetique's experience with RunIt RealTime was exceptional. We had to jump right in and understand the system due to the fact that we were putting three stores on the system. The training was great. Steve is incredible and made us feel very confident. The function of the system is perfect for what we wanted to accomplish. We are now able to see at a glance what our inventory levels and how lines are performing.

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