This software is straightforward and requires little to no training. Any requests for features our pharmacy has made, have been addressed in a timely manner with little or no hic-ups by RxDotNet.

What our Pharmacy likes most about is the ease of processing/adjudicating compound prescriptions. The "CardFinder" function for locating insurance information is also another great feature. Very user friendly and has potential to implement any need the Pharmacy has.

Integrating was super easy. The technical Support team was easy to work with and explained the process in detail, stayed on schedule and was able to handle any issues that arrised.

Great support. Very low start-up cost. Robust reporting

Extremely powerful software. No special equipment to purchase. All you need is a compatible browser. Set up is easy. The software engineers were able to import data from our EMR system. Support is great! When you call for help you are talking to the people that wrote the code. I have asked several times for an additional function or feature and they are quick to respond with a solution. They also have great reporting options. I originally found this software 15 years ago when I needed a dual inventory system (340B / Retail) They were the best at handling the challenges associated with a virtual inventory. They have been able to interface with POS, Automation, and IVR systems. Everytime I have asked them "Can you....?" They have always come through.

You have to have connection to the internet. There is no offline functionality. Also since there are very few restrictions on what fields can be edited, An inexperienced user could cause some headaches. There are ways to restrict access to individual users.

Currently I have been working this past year with [SENSITIVE CONTENT HIDDEN] to build a more simplified program that can be used on our patients that are getting Blister Packaged Medications. This is a different kind of labeling requirement that needs to be placed inside the cover of a blister package. I appreciate that the staff here has taken the time to listen to our ideas and keeping building off what we have already started. This is still a work in progress but we know that ultimately the end result will be exactly what we are looking for. I like that in a company. We bring our needs or any changes to them and they work with us to update the software to meet the changes for our Business. The customer service support and email support is always great as well. They have always been available to us when we have needed a question answered or a problem fixed. I have been using this software for the past 15 years and I am still happy with their system!

The PSI software is very user friendly. I am a lead technician that has helped train other technicians how to use this program and I am always so happy that learning comes easy the 1st time. The functions that are mainly used on this program on a daily basis are simple and easy to remember. When your doing your daily work it is so helpful to have helpful shortcuts to make our prescription processing quick and accurate.

There is a option to run some very complex reports within this software and for some minds this comes easy, and for others not so easy. If there was an option to improve a few things it would be amazing to have a quick run button that explains and runs some of the top reports that pharmacies use on a regular basis.

We use this system as our sole pharmacy data system in 4 locations. It has been a great experience for over 10 years, fast, friendly assistance when needed (rarely), pharmacy staff appreciate the ease of use and learning ability of the system, several updates/upgrades made by the developer to ensure compliance and up to date features.

Very straight forward commands, easy to learn the system and train new staff. Extremely knowledgeable and helpful staff that are willing to work with you to ensure the system provides the services you need. Quick response time by the staff.

Would be beneficial to have a user Guide, the system has several features I am not sure how to use or didn't know existed.

My experience is excellent, I find the software and staff both easy to work with.

The software is easy to use and at anytime I can reach out to support and get a quick response. If I need something the software doesn't offer [SENSITIVE CONTENT HIDDEN] and staff are quick to build it and satisfy our request.

I have no complaints again if somethings not there I need all I have to do is ask and it appears in no time.

Our overall experience is positive, with minimal disruptions, a low barrier to entry for new employees, and streamlined processing.

PSI's pharmacy software, being browser-based, is simple and intuitive, yet offers robust tools for processing and reporting.

An opportunity exists for great improvement via user-level customization, such as individualized sig codes, secondary sticker printing or even processing screen formatting.

Support has always been good and the software is keeping pace with changes in the industry.

Very user friendly. For new employees, it is by far the easiest program to learn. PSI does everything we need it to do for filling employee prescriptions.

PSI (RxDotNet) is really quite easy to use - efficient, complete. Perhaps, interfacing with other software programs is the biggest stumbling block.

Our Pharmacy has been utilizing RxDotNet for many years it is a very good software that has been working well for us. The customer service is excellent, anytime you call with a question or concern they are always available to assist.

Easy to use and navigate. Works well with our business model. Well priced

I wish the NEWS function was still being updated it helped keep up with the new features and functions of the system.

good softwear and support would highly recommend

the main like was the ease of use and the customer support

would have liked weekend and holiday support

The days are busy enough, you dont need a computer system that works against you. This is the best one I have used.

The system is very user friendly. Its the fastest to set up, fill a script and best of all, web based.

I have used a lot of pharmacy systems, and I cannot say anything bad about RxDotNet.