Sapaad is a cloud-based point of sale (POS) system designed for food businesses, such as cafes, fast food and full-service, walk-in, dine-in, take-out and home delivery. It offers point-of-sale (POS), customer relationship management (CRM), back office management, inventory management, delivery management and reporting within a suite. It also features a mobile and tablet application for iOS and Android devices.

Sapaad feature multi-location management, which enables users to monitor business from a single screen and make changes to menus across locations. The product is compatible with touchscreens and standard click screens.

Sapaad also offers inventory management, customer management, e-commerce/online ordering and delivery call center as add-on modules. Sapaad also offers integration with accounting, warehouse management and merchandise planning systems, such as Xero and Tally.

Sapaad features monthly subscription pricing based on the number of users and locations. The solution also allows users to connect to multiple devices.

Dashboard
Dashboard
Dashboard
Menu screen
Menu screen
Dining area
Dining area
Delivery management
Delivery management
Xero Accounting Integration
Xero Accounting Integration

Supported Operating System(s):

Web browser (OS agnostic)



24 Reviews of Sapaad

Overall rating

4.5 / 5 stars

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Thariq from Chinese Palace Group

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Complete end-to-end POS solution

Pros

Sapaad is an end-to-end solution for a POS system. We have various different brands and Sapaad is our go-to POS system for all 20 outlets. It gives us consistency across all our brands which makes it easy to manage.

Sapaad's support structure is good. They recently conducted training for all our staff from all our brands. Their team is really easy to work with and seem to appreciate their customers.

Cons

We have a requirement for customer-facing​ screens that we have already recommended to the Sapaad team.

Review Source: Capterra

Salahudheen from Koryo by Chinese Palace Group

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Pros

Easy to deploy and get started. We actually set it up ourselves. It's that simple yet powerful. The live reporting is good. Overall we're very happy with the software.

Cons

There are no complaints from our end. If we face an issue with the operations, their customer service team are prompt to assist.