SplitAbility POS software


SplitAbility POS is a cloud-based point of sale (POS) solution targeted to businesses of multiple sizes in the food, beverage and hospitality industry.  

SplitAbility POS can be accessed on mobile devices, orders can be taken on tablets and sent to a ticket printer. Menu views are adjustable, according to users’ needs, and orders can be split or discounted within the platform. Orders can also be viewed by table or item. The solution offers native mobile apps for Android, iOS and Windows.

SplitAbility POS offers customer loyalty functionality that allows users to save customer information, keep track of total amount spent by customers and save regular orders. The transactional data is stored and users can generate sales reports by category, inventory item or server. SplitAbility POS also offers clock-in/clock-out capabilities for employees.

Pricing is based on a monthly subscription. Plans are determined by the number of registers needed. Support is offered via phone.

Supported Operating System(s):
Web browser (OS agnostic)

14 Reviews of SplitAbility POS

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  • Verified Reviewer

    June 2018

    Great service, the team are always happy to help

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Training for our staff has been easy, the program is very user friendly and great sized buttons for ease of vision and access. Updating of menu items is so easy no problems at all and the trainees have been able to do this with no hassles. Able to itemise each thing on the menu and then the drop down lists are great.

    Cons

    Having to clear a sale prior to starting a new sale is a little painful. On the iPad sometimes need to make the screen bigger or smaller due to the font. This could be an Apple issue not the software but thought I would mention it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Splitability, SplitAbility Pty Ltd

    July 2018

    Thanks for the review Donna. There are auto clearing options in Settings - Admin - Ordering Modes. Options include "Manual", "Auto on Paid" and "Auto on Paid and Served". If you are printing kitchen dockets then it's best to use "Auto on Paid". Clients that use the built in KDS (Kitchen Display System) typically use "Auto on Paid and Served". For more details on this just search "SplitAbility Ordering Modes".

  • Paul from Blackwood Cafe

    May 2018

    Excellent product with support that is second to none

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use, implement and modify. Highly customisable to suit your specific needs. The most outstanding aspect of using Splitability is the unrivaled support from rep. He is highly responsive and listens to feedback to continue to develop a superior product. Strongly recommend this product to anyone in hospitality.

    Cons

    Would like to see more reporting options from the product itself especially for periods greater than the trading period to close off - at the moment majority of reporting is done through the end of trade period spreadsheets. Rep has this in his work stream and look forward to seeing this to make an ever better package

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Splitability, SplitAbility Pty Ltd

    May 2018

    Thanks for the review Paul, your phone calls and emails have resulted in many improvements to the product especially the Kitchen Display System and "fast.cafe". A "Master" report is on the way to enable unlimited reporting periods.

  • Zac from Hotel

    Number of employees: 11-50 employees

    November 2017

    A system so easy to use a child could set it up

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Being able to use your pos through any tablet/phone via web browser is brilliant. Also being able to update your menus via google drive any where you are is also fantastic. If you ever have any problems, customer support is just a phone call away and extremely helpful with guiding you through the software. There was not one time where they didn't pick up and wasn't able to fix my problem within 5 minutes.

    Cons

    The reporting side of this software is not very high powered and requires you to manually create your graphs and spreadsheets.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Splitability, SplitAbility Pty Ltd

    November 2017

    Thanks for the positive review Zac, great to hear Happy Valley Hotel in Ovens is doing so well, as it was one of the first hotels to start using SplitAbility POS for their bar. The product is evolving at a rapid pace with improvements to reporting continuously rolling out.

  • Cassie from Blue owl

    October 2017

    Great company,

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It always has new options added which is great. Support by the Compnay, had this system for 3 years never had a problem.

    Cons

    Little hard to use at the beginning but stick with it as once you learn it's easy to find your way around

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Splitability, SplitAbility Pty Ltd

    October 2017

    Thanks for the review Cassie, we value feedback from our long term clients as new clients hold this in high regard.

  • Brianna from Cafe Urban

    August 2017

    Our customers were satisfied and therefore so were we ^_^

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We had 800+ regulars saved in our system. Customers loyalty points were saved under their 'regular profile' and you could also save their regular order too. Customers were in and out faster and most satisfied with the fast, efficient service we provided.
    As the software was also online based, this meant that you could also use the POS system on your phones. We did this many a time when out internet crashed or our ipad was not charging correctly.
    I was able to access all of the daily past reports on my Gmail account, this was most helpful when doing the daily reports, profit and loss and necessary paperwork.

    Cons

    We would of liked for the reports to be a little more detailed eg, showing the most popular and least popular items sold, most and least busiest time of the day and comparisons between days/months/years. You can still find all of this information in the reports but it must be worked out manually.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Splitability, SplitAbility Pty Ltd

    August 2017

    Thanks for the feedback Brianna, it's important for potential clients to hear from businesses like Cafe Urban on ways the system is being used. Especially how the system can operate on the phone network if there is no Internet connection. Best selling items are now listed in the Inventory management section. We'll take note of the built-in reporting request and add it to the development schedule. Once again we appreciate the time you've taken to do this review.

  • Jenny from Cumin Kitchen Murwillumbah

    Number of employees: 2-10 employees

    July 2017

    Very smart app

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    not very expensive ,, no money wasted on docket books cash or card payments very clearly shown up check on my phone how was my day if im not there ...

    Pros

    the good thing about this app is its very easy to use .... very less chance of taking wrong orders and you can use it in your i pad or phone ...dont need docket books anymore very handy....

    Cons

    only last thing in printing section after update the menu ....little hard but every thing else is pretty easy to update...

    Review Source: Capterra

    Response: Splitability, SplitAbility Pty Ltd

    July 2017

    Thanks for the review Jenny. Time flies, it's been 4 years since Cumin Kitchen started using SplitAbility POS. Great to have you as a long term client. To make updating the print categories easier, just cut and paste the old settings in, then edit the new ones before saving.

  • Aajan from Labiak Restaurant

    Number of employees: 11-50 employees

    March 2017

    Labiak Restaurant - Kabul Afghanistan

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My name is Mohammad Aajan Toorialay, I own and operate the Labiak Restaurant in Kabul Afghanistan and have been using SplitAbility POS for over a year. There are many restaurants in Kabul selling local and other foods, most are managed in a local and traditional way and can waste time and money. We decided to use SplitAbility POS in my restaurant because of its many advantages. We have been able to reduce the number of staff required to operate the restaurant which spreads over 3 floor levels. It is able to operate on any mobile tablet device and saves us time placing orders. The orders are sent directly to the required kitchen section for preparation without the need to write or transport the tickets. Our local staff find it easy to pick up and use. You do not need to be in the restaurant to control you tables or counter. The reports come automatically and you can see your tables from anywhere you want. We are very happy with the online support service provided, any time you have problems just call and it will be solved in seconds. I highly recommend SplitAbility Point of Sale for use in busy restaurants.

    Pros

    Ease of use.
    Works on any device.
    Unlimited tablets.
    Great support.

    Review Source: Capterra

    Response: Splitability, SplitAbility Pty Ltd

    March 2017

    Thanks for the review Aajan. It's great to be working with you. We're proud to be operating in Kabul, it highlights how our system can be used remotely and in any geographic location.

  • Vicki from Read Cafe

    February 2017

    Best POS I've ever used

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Splitability was so easy to setup and use in my cafe. With menu items changing all the time, it was super quick to keep on top of it. Training new staff took very little time as the layout was organised and the simplicity of the system meant less time in the back end as well. Highly recommended.

    Review Source: Capterra

    Response: Splitability, SplitAbility Pty Ltd

    February 2017

    Thanks for the review Vicki. It has been a pleasure working with you.

  • Henry from Bless Juice Pty Ltd

    Number of employees: 2-10 employees

    January 2017

    Good value for start-up

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's a good value for the software. What appealed to us is that it doesn't have a start-up cost, no lock-in contract, and quite easy to setup. The functionality is quite basic, such as the reporting. However you'll be able to access the google drive and copy those data and manually create your own report. Customer support is also good, they reply promptly. Overall, it's a good option for a start-up business and potentially more.

    Pros

    No lock-in contract, no up-front cost,

    Cons

    I need to manually do my own report by manipulating the google drive documents.

    Review Source: Capterra

    Response: Splitability, SplitAbility Pty Ltd

    January 2017

    Thanks for the feedback Henry. Further reporting capabilities have recently been rolled out with more to follow. e.g. We now have best sellers, inventory count and max/min levels all on a single click. The full transaction journal shall remain for those who wish to generate customized reports. Templates can be saved and applied to any date range. For more detail see the "POS/Reports" section.

  • Cindy from Sails On Main

    October 2016

    Feedback needed

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am the owner of a café that is using splitability. I find the system very good & reasonably priced. I have one main screen on the front counter. It is an ipad but it doesn't fit everything on the screen & so I have to keep flicking to different screens when putting an order in. I first bought an android screen but it wasn't very compatible as it made the tabs very small. If anyone can tell me a good screen for front of house that will fit a lot on it without flicking to lots of different screens I would love to here from you. As it is now it takes too long to put an order through & this makes customers wait longer.

    Review Source: Capterra

    Response: Splitability, SplitAbility Pty Ltd

    January 2017

    Thanks for the review and feedback Cindy. There are a lot of users using Android devices, but be sure to test any device to ensure it gives smooth operation. As a general rule, the faster processors in higher end devices work better. Larger screen sizes enable you to display more items and minimize screen flipping. There are lots of options but I would recommend an all in one touch screen PC, e.g. A 17" touchscreen gives a lot more screen area than an iPad and doesn't cost that much more. There are videos on our site that show these screens in operation. All registered users have 24/7 phone support, so feel free to call and discuss.

  • Peter from KL Kitchen Restaurant

    Number of employees: 2-10 employees

    September 2016

    KL Kitchen Restaurant - SplitAbility POS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I really liked the fact that there was minimal upfront cost and that it is hardware agnostic. It will work in virtually any browser, with no special software requirements.

    Pros

    I like the fact that all our data is stored on our own Google Drive and that no third party has access to any of our data. Access is controlled only by a token.

    Cons

    Setting up and editing settings is a little bit difficult, it is not very intuitive.

    Review Source: Capterra

    Response: Splitability, SplitAbility Pty Ltd

    September 2016

    Thanks for the review Peter. We enjoy those Skype conversations from Potts Point in Sydney. We tweet all of our software updates as well as posting them on our Facebook page.

  • Dan from Perfecto Pizza n Pasta

    April 2016

    Perfect Pizza POS

    Ease-of-use
    Quality
    Support

    We use SplitAbility Point of Sale in our Pizza & Pasta Take away restaurant. The system is fast, easy to use, and has lots of features that help our business operate smoothly. A Great POS System! Dan & Sharleen Perfecto Pizza n Pasta 13 Eastern Rd Browns Plains QLD

    Review Source: Capterra

    Response: Splitability, SplitAbility Pty Ltd

    April 2016

    Thanks Guys, We appreciate your feedback and enjoy working with you. Fantastic Pizza! SplitAbility POS Team

  • Chorfa from Royal Elephant

    March 2016

    Multi platform use easy to use and extremely fast

    Ease-of-use
    Quality
    Support

    Pros Fantastic Service and easy to work with company. Great to have maps attached to delivery address quick look up. Everything backed up to google drive easy to use with bookkeeping Cons Receipt font not able to adjust, older staff have hard time reading the ticket Printers are to expensive however work at incredible speeds

    Review Source: Capterra

    Response: Splitability, SplitAbility Pty Ltd

    March 2016

    Thanks Chorfa, We've added adjustable print fonts to the development schedule. To be included here as they become available: http://www.splitability.com/pos/printing/ We appreciate your feedback; it drives product development. Ross Orr Founder / Developer SplitAbility Point of Sale

  • Alex from Le Classic French Restaurant

    November 2014

    A Fantastic Restaurant POS!

    Ease-of-use
    Quality
    Support

    We have been using SplitAbility POS at Le Classic French Restaurant Coorparoo for over 2 years and it¿s simply fantastic! After researching many different POS systems, SplitAbility was the clear stand out. We use one main POS screen (Windows based computer) at the counter and four Android tablets to do table side ordering. We have two printers, one on the counter and one in the kitchen that devices send to wirelessly with categories directed automatically to the right printer. There is no limit to the number of tablets that we can use, during high demand periods I use my iPhone to take and send orders. We set privilege levels for staff and update menus regularly; all devices are updated centrally with a single push button. SplitAbility POS is fast and reliable and has many back office features, reporting, customer loyalty, inventory and staff time management. The support is excellent and product development is ongoing. We highly recommend SplitAbility POS. Please feel free to call or visit us to see this system in operation. Alex - LeClassic French Restaurant 2013 R&C QLD European Restaurant of the Year

    Review Source: Capterra
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