Stitch Labs made it super easy by not only providing a wonderful site that ingrates all the other sites I use but by listening to requests and giving top notch customer service.

So all of our Shopify sales were not recognized, Quickbooks created an entirely new set of negative inventory, leaving our current products unaffected.

Stitch is amazing and so are the people behind it. The GUI is friendly, straightforward and easy to navigate, and it's been so helpful in terms of keeping my orders and inventory straight.

Has a great integration with Amazon, and offers one for Etsy. Which is difficult to find with a solution provider.

Fantastic support, online chat and phone support is superb. Easy interface and integration with woo and ship station.

Overall I would still recommend this software for small to medium size companies with inventory.

It pretty seamlessly syncs to a vast array of sales channels and services. And customer service is pretty astoundingly great.

Loved Stitch when I was beginning my business. It provided the perfect balance between cost and functionality.

Integration sucks with XERO. Invoices are constantly missing and we need to double check to make sure invoices get transferred.

You can only imagine how confusing it was counting stock three times a week, wasting hours upon hours making sure that we weren't selling items online that were sold here in store.

I'm also looking to expand into my own e-commerce site and I love that it will also be able to be integrated. Customer service is great.

Stitch Labs has saved us some major headaches in the realm of inventory management. We are glad to have it and recommend it to anyone looking to integrate multiple sites for your inventory.

This is such a change for us and they are very helpful. It's easy to use and I love that I can see my data any place.

Stitch Labs is a powerful application and the support team is excellent. Sara, Jenny, Bethany, and Mina have been a joy to work with.

I've been using Stitch Labs since about the time they launched. I loved them then and I love them now.

Stitchlabs is the best solution we found for keeping track of our inventory and COGS across channels. It's excellent and customer service is very quick and responsive.

I love the ability to manage my wholesale orders in the same place, plus integration services like ShipStation and SAILpay mean that Stitch has quickly become the center of my business.

I was incredibly impressed by that. Thanks for a great product and excellent customer service.

It's a great inventory management system. The cons I listed are minor and don't take away from the overall system.

The inventory CSV process is a little cumbersome, and very small mistakes on it can have devastating results if no backup is kept.

Ve had a fantastic experience with the customer service team for this product and it is also a great value for the cost.

Problem after problem, connection issues, import issues, and hell to get support! one of our issues was importing our large order history - we thought this was crucial for reporting.

Toast is amazing it not only can handle on the fly menu changes, but can also work as your punch clock. Runs very smoothly on android os.

Overall, it is a simplified, intuitive and easy to manage POS offering that is a great fit for any small business.

Nice features and ways to set up the menu for ease of use by employees. User-friendly up to a certain extent.

The idea of everything they have is wonderful. I guess the best thing is they do deposit the money pretty quickly.

Install was a total disaster and cost our company over 40K in losses. They refused to take responsibility for their failures.

Took 4 months to get someone to finally review the credit card charges only for him to “shine me on” which is frustrating to a business owner.

What I liked about Toast was how easy the integration was for our management team and staff. I would highly recommend.

In training new teams they offer a great program and support team. The layout is ideal for high-volume.

After over a year the restaurant is still super happy with the switch.

Very feature rich with a robust online delivery platform that seamlessly integrates with the POS solution.

The timing features for happy hour pricing, the ease of use for customers and staff, inventory use, ease of changing items on the fly during service. Such a great product for fast casual use.

Very intuitive software and mobile friendly. Excellent customer service, very willing to help.

Synchronization is almost immediate and we have seen a huge increase in online ordering already. The self service kiosk was easy to setup and has a great look and feel.

The benefits from Toast were great. Unfortunately I don't work at a restaurant with Toast anymore.

But Toast is happy to have their popup promoting their app on your restaurant page.).

TOAST is a solid point of sale system available for a very reasonable price. Adding, editing and removing menu items can be done quickly and remotely.

Very pleased with our decision to replace our old solution with Toast.

Customer Support Inadequate and Multiple Charges on customer accounts.

The reporting is awesome and when used the right way, you have your answers to questions you didn't even know you needed to ask.

I have used this and thoroughly enjoyed it. The handheld feature is the best.

Wait times are often ridiculous. And they are not timely with replies at all.

Bar staff likes software. Simplicity and integration low rate.

Integrations, ease of use, flexibility of what parts you wish to use, interest in feedback, hardware is amazing.

Toast reps and customer service do not return calls. Credit card charges duplicate weekly on multiple customers accounts for no reason.

I have gone from recommending TOAST to experiencing extreme frustration w/ terrible customer service.

It is now June 27th and the ticket is still open and no one has responded. Their customer service is the WORST.

Unable to customize location picker page. They claim that they are the payment processors but fail to take responsibility or help with disputes.

Software is very easy to use. Pos system is good, not very colorful but still easy to maneuver.

You end up paying more in lost time, chargeback fees, and waste money on a subscription that doesn't even provide you with enough support.

Printer routing and other back of house set up is a breeze. Customer service staff is well trained and very reliable.

It will run many reports that are helpful. The connection to a mobile phone is great because you can do almost anything from the mobile phone that you can do from the desktop.

And do it all in one place - is awesome. And the fact that it is all so easy and user friendly is just a bonus.

TOAST is actually one of the worst POS systems you can use. I have been a restaurant industry veteran on the owner's side for over a decade.

It was seamless it integrate our products onto the software prior to opening. The kitchen display screen is a lifesaver.

For example, sorry, but we are out of this item or here's how we are doing curbside pickup, etc. There is only a teeny, tiny way to notify guests with a small banner atop your page that no one sees.

I've been trying to set up online ordering for weeks now. It's been counting a lot of problems because of the basic lack of customer support.

As a GM, the reporting was user friendly and easy to generate. It was so mainstream and I love that automatic reports I could sent up to send to myself every day.

I like the way the screen looks - it’s visually appealing. Ve only used it briefly at a restaurant as a hostess, but it worked just fine.

Great customer service, great price, extremely user friendly, amazing features.

US Dollar

Stitch Labs is an integrated, cloud-based inventory and order management solution that caters to mid-size multi-channel retail brands. 


Stitch serves as an operational hub to brand operations, centralizing inventory across all sales channels and locations for greater visibility and control. With features in inventory and order management, fulfillment, purchasing, and financials and reporting offered in an intuitive, user-friendly design, Stitch provides brands with operational efficiency built for scale.


Stitch integrates with a variety of sales channels including Shopify, Magento, and BigCommerce, as well as marketplaces like Amazon. Stitch also offers integrations with various POS solutions like Square and Shopify POS to support brick-and-mortar retail locations, as well as proprietary integrations to 3PLs. 


Additionally, Stitch offers customer service and support with implementation and customer success managers in addition to email, chat, and phone support. 



LongDescription

Employee Management

Forecasting

Special Order Management

Purchase Order Management

Barcoding/RFID

Barcode/Ticket Scanning

Multi-Channel Management

Order Entry

Backorder Management

SKU/UPC Codes

Customizable Reports

Mail Order

Data Synchronization

Real-Time Monitoring

Retail Inventory Management

Order Management

Approval Process Control

Merchandise Management

Order Fulfillment

Barcode Printing

Reorder Management

Sales Trend Analysis

eCommerce Management

Shipping Management

Warehouse Management

Item Management

Data Import/Export

Inventory Optimization

Accounting

Multi-Location

Email Marketing

Mobile Access

Cost Tracking

Sales Reports

Inventory Tracking

Inventory Replenishment

Real Time Data

Inventory Auditing

Recurring Orders

Alerts/Notifications

Estimating

Returns Management

Billing & Invoicing

Accounting Integration

Real Time Reporting

Commission Management

Inventory Control

Reporting/Analytics

Stock Management

Supplier Management

Order Tracking

Order Processing

Point of Sale (POS)

Purchasing & Receiving

Third-Party Integrations

Kitting

Inventory Management

Check-in/Check-out

Search/Filter

Plans start at $799 and move up from there according to your unique business needs.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

Stitch Labs

In Person

Live Online

Webinars

Documentation

Videos

Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like online ordering, delivery, takeout, mobile app ordering, contactless payments, and e-gift card purchasing, this solution is designed to help restaurant operators adapt fast and take control of changing industry trends and guest expectations. As a safe and secure cloud-based platform, Toast POS includes new feature updates while allowing users to access restaurant data from anywhere, on any mobile device. Its powerful reporting and analytics suite allows restaurant management to identify opportunities for saving on costs, highlight best-selling menu items, and much more.

This POS system can help streamline inventory management and restaurant operations. Necessary menu updates, such as daily specials, can be made from any Toast terminal or mobile device using the Toast app. Servers can use tableside ordering features and complete payment processing using handheld tablets, known as Toast Go. With this POS solution, Toast users can also track bar tabs and look up drink recipes, helping to improve the overall client experience. The Toast Kiosk is also available for diner self-service options.

Toast’s Payroll and Team Management product is a time-saving solution that integrates restaurant POS and payroll systems for seamless time-tracking, approvals, and HR functions. This integration can help a restaurant owner save money by reducing the need for extra software vendors. The Toast POS system also automates standardized gratuities that encourage fair tips, which can improve employee morale within the restaurant industry. 



Real-Time Analytics

Split Checks

Restaurant POS

Separate Checks

Electronic Payments

Status Tracking

Payment Processing

Kitchen/Menu Management

Website Personalization

Delivery Management

Access Controls/Permissions

SMS Messaging

Mobile Payments

Electronic Signature

Reservations Management

Credit Card Processing

Transaction History

Wait List Management

Customer Accounts

Online Ordering

Gift Card Management

Promotions Management

Online Payments

Ordering Automation

Pricing Management

Tips Management

For Restaurants

Table Management

Activity Dashboard

Reporting & Statistics

Returns Tracking

Cash Management

Customer Management

Receipt Management

Discount Management

Customizable Branding

Built-in Accounting

Delivery Estimate

Loyalty Program

For Bakeries

Menu Builder

Order Scheduling

POS Integration

For Bars/Clubs

Food Delivery Dispatching

Contact Management

For Food Trucks

Web browser (OS agnostic)

Windows 8

Starter: From $0 per month (Flexible payment options available)

Essentials: $165 per month (3 months free on Online Ordering)

Custom: Custom Price

New Restaurant Basics: $110 per month


Stitch Labs vs Toast POS

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