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Most Helpful Reviews for ePB
3 Reviews
WB
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
ePB feedback
After using ePB and Success Systems services for 10 to 15 years, we would encourage anyone to use their product! All back office systems are an investment and we feel this was one of the single best investments we have made as a company!
PROSePB is a very helpful, useful back office program that we use for our price book; implementing all types of cigarette beer candy sodas etc promotions; use for altria, RJR and ITG scan data rebates; checking daily sales of each store including lottery and over/shortages; and a new program called itsrealtime where we can get notified immediately of any voids, no-sales etc which is also very helpful and thats just some of the benefits we have using this program.
CONSwe have not yet had an issue with ePB or Success Systems that we would consider big enough to consider it an issue whatsoever.
William
Retail, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
ePB Review
Overall very good.....I get very good customer service from them and they are continually reaching out to make sure I don't need anything else from them.
PROSIt helps us easily update price changes. It allows us to manage promotions. It is a tremendous help to managing the accurate scanning of products in our stores
CONSI wish the interface with with MacBook Pro was a little cleaner, but its manageable.
Reason for choosing ePB
n/a
Jaswant
Retail, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
FUNCTIONALITY
1
Reviewed September 2019
Success system review
Frustrating. They promise lot of things but deliver nothing. They will say you own the software and it is one time fee but you cannot do anything without their subscription. Do not recommend none of the functions perform 100% and when you call them answer is they are working on it or blame on your computer or vendor system
PROSNothing no support all scam. Do not waste your money
CONSno support once you pay them. Do not waste your money there are various other softwares now which perform much better. I have used other one at my other site and happy with them.
Vendor Response
Customer refused multiple offers to attend training sessions and learn the program. These course are free, instructor lead and live. The customer also attempt to extract post purchase discounts, not negotiated, apparently as an attempt negotiate a lower price.
Replied October 2020