ePB Software

ePB Software

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About ePB

Start getting your back office to work for you. Our solution can be accessed from anywhere and gives you insight like you've never had before. ePB is a cloud-based solution with features including real-time loss prevention, back office, inventory management, store analytics, daily sales, the most accurate tobacco rebate and loyalty reporting and much more. ePB software solutions are compatible with over 25 different POS solutions including Gilbarco, Verifone, Wayne, and Clover. With over 36 years experience, Success Systems is now the most recommended automation solution for independent retailers. ...

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ePB User Reviews

OVERALL RATING

Showing 3 reviews

WB

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

ePB feedback

After using ePB and Success Systems services for 10 to 15 years, we would encourage anyone to use their product! All back office systems are an investment and we feel this was one of the single best investments we have made as a company!

Pros

ePB is a very helpful, useful back office program that we use for our price book; implementing all types of cigarette beer candy sodas etc promotions; use for altria, RJR and ITG scan data rebates; checking daily sales of each store including lottery and over/shortages; and a new program called itsrealtime where we can get notified immediately of any voids, no-sales etc which is also very helpful and thats just some of the benefits we have using this program.

Cons

we have not yet had an issue with ePB or Success Systems that we would consider big enough to consider it an issue whatsoever.

William

Company size: 11-50 employees

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

ePB Review

Overall very good.....I get very good customer service from them and they are continually reaching out to make sure I don't need anything else from them.

Pros

It helps us easily update price changes. It allows us to manage promotions. It is a tremendous help to managing the accurate scanning of products in our stores

Cons

I wish the interface with with MacBook Pro was a little cleaner, but its manageable.

Reasons for choosing ePB

n/a

Jaswant

Company size: 2-10 employees

Industry: Retail

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Functionality

out of 5

September 2019

Success system review

Frustrating. They promise lot of things but deliver nothing. They will say you own the software and it is one time fee but you cannot do anything without their subscription. Do not recommend none of the functions perform 100% and when you call them answer is they are working on it or blame on your computer or vendor system

Pros

Nothing no support all scam. Do not waste your money

Cons

no support once you pay them. Do not waste your money there are various other softwares now which perform much better. I have used other one at my other site and happy with them.

Response from Success Systems

Customer refused multiple offers to attend training sessions and learn the program. These course are free, instructor lead and live. The customer also attempt to extract post purchase discounts, not negotiated, apparently as an attempt negotiate a lower price.

Replied October 2020