TapGoods PRO
About TapGoods PRO
TapGoods PRO Pricing
TapGoods PRO starts at $69 per month
Starting price:
$69.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for TapGoods PRO
1 - 5 of 13 Reviews
Courtney
Verified reviewer
Events Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
We love Tapgoods!
Tapgoods has allowed our company to perform all jobs through one system. It is great for all aspects of the rental business! It has kept us extra organized through its inventory and maintenance aspects! It has also made it very easy for us to "check-in" and "check-out" our items, preventing miscommunications between employees.
PROSI love that Tapgoods has every feature you can imagine to help run a company! The "routing" feature is genius and has helped my team plan out our install & strike schedule in an efficient and faster way! Tapgoods has made it so easy to communicate with clients, quickly put invoices together, and keep things extra organized on the warehouse side of the business!
CONSThe site shuts down a few times a month (probably because of maintenance and updates) during work hours, preventing us from getting any work done.
Vendor Response
Thanks for the input, Courtney! As I'm sure you've seen, since you provided this input in 2018, a lot has changed. We now run on redundant 2-coast operations on Amazon Web Services (AWS), which allows us to provide zero-downtime deployments. And, we've continued to build features that help Perch operate smoothly and grow!
Replied May 2020
Samantha
Events Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
I've come along way.
I like it it took years to leave Quick Books but this was a better system and it's more personal not a line item stale system. My system reflects my website what you see is what you get. Not just a stock photo of something brand new never used before rental piece of equipment.
PROSThey have reps that call you and when you get a good one keep them. Good help is hard to find.
CONSThe system is always changing and sometimes you find an error or a thing you really like but it didn't evolve with the growing system it's like a child always growing trying to be better.
Reason for choosing TapGoods PRO
I use wave for my smaller business but it couldn't handle inventory.
Reasons for switching to TapGoods PRO
I grew too much and it was too hard to keep in my head.
Vendor Response
Hi Samantha. I'm so glad you've had a great experience with TapGoods. We do pride ourselves on our exceptional customer service ;-). It will be easier for you to accelerate growth now that you have a system built for rentals and not e-commerce. We look forward to growing with you!
Replied March 2024
Caye
Furniture, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Worst Out There
You are better of using an excel spreadsheet.
PROSThere are no good words to say about Tapgoods
CONSTapgoods never hold themselves accountable for their poorly launched products aside from sending out an apology email. There products cost you money and all you get is an email.
Vendor Response
Dear Caye, I was saddened to read your review. Our goal is to make renting easier for all of our clients, and it sounds like we have failed with you. I would love the opportunity to learn more about your experience and have a chance to rectify this situation.
Replied April 2024
Paul
Hospitality, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
New user, but so far, impressed!
So far so good. Implementation has been a great process and the TAPGood's team responsive to our needs.
PROSThe system is extremely intuitive. We are currently in the implementation phase of the software and training everyone on how to use it. So far, everyone raves about how easy the system is to use. Everyone knows that training on these things takes time and isn't the easiest thing to do. This system is so well designed that it has made this process, so far, seamless.
CONSWe use a multilocation feature since we have multiple warehouses. Since we have numerous warehouses, we tend to move equipment between warehouses. This system was supposed to manage this process by covering every step of the process, but it did not. However, we made them aware of its shortcomings, and they have already made upgrades to the software to accommodate. So what started as a con turned into another reason we made the right decision.
Reason for choosing TapGoods PRO
There unwillingness to integrate with other APIs.
Reasons for switching to TapGoods PRO
Our old system wasn't made for the rental industry. TAPGoods was created with the industry's needs in mind.
Vendor Response
Your team at Tailgate Guys is AWESOME! We've now added more multilocation functionality to support you and other large rental businesses. Appreciate the support and input, Paul!
Replied May 2020
Darren
Events Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Nothing else like it in the rental business software market
There's not another platform you can't do what TapGoods offers in excel or just creating you know template invoices and trying to keep track of inventory as it's coming in and you're trying to build your inventory and build you know the business, there wasn't really anything that provided what I needed and so that's why I looked to TapGoods.
CONSThe onboarding process can be quite detailed but it's understandable given all of the elements that TapGoods is able to assist on. It's not as much of a burden if the implementation is spread out over a few months.
Reason for choosing TapGoods PRO
It was more in-depth and offered a variety of analytics that the other programs weren't able to offer. I'm able to grow with the software as my business grows over the years as well.
Vendor Response
We're so proud to be part of helping you grow the business! Thanks!!
Replied October 2020