Versum Software

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About Versum

Versum is a cloud-based salon management solution that helps manage daily operational tasks. It is suited for businesses of various sizes and can be accessed from internet-enabled devices, including smartphones and tablets. Versum offers real-time online appointment booking embedded within salon websites. Alongside this feature, users receive an online appointment book, appointment history, appointment reminders and automatic thank you messages. The customer relationship management (CRM) module of Versum allows users to send automatic birthday wishes, run targeted email marketing campaigns, integrate their accounts with social media sites and operate a loyalty and referral program. Versum also supports the back end of salon management by offering employee sche...

Versum Pricing

Single employee: $25 per month 2-6 employees: $39 per month 7-12 employees: $69 per month Over 12 employees: $109 per month

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

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Versum User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 159 reviews

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Anna

Massage Studio "Jasmine"

Verified reviewer

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed October 2018

Very Helpful System in my business .

Pros

I am in this system for several months. I can not imagine further developing my business without VERSUM. He is very helpful. It has a lot of options that facilitate the development of the company. I am very happy with this system and recommend it to anyone who has a company.

Cons

In my opinion, the cost of sending text messages should be included in the subscription.

Nikola

Diiamonds

Verified reviewer

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed May 2020

Amazing company and software

Honestly one of the best experiences I’ve had with a company for a LONG time! The attention to detail and attention to your customer is unreal, the offers I got and the genuineness were by far the best, I’m loving this companies ethics and the way they treat their customers I was dealing with [SENSITIVE CONTENT HIDDEN] and I couldn’t not be happier!! He was brilliant showed me all the roots etc, very happy customer over here thank you!

Pros

I love the monthly view, that was very important to me, birthday messages this is the only software where this is available in this way! And I’ve tried MANY. I like the side by side view and all the different views You can choose, all client info in one place, I like the way you can see the past appointments, this is all just the phone app, I use this the most, but otherwise all the add ins are so amazing like the loyalty program! Spot onnn! Haven’t seen a software with this yet, the marketing is easy to use and set up, little things like being able to have your text sent with your name as the number, love how to gift cards work, its all super amazing and super easy as well, I’m yet to explore and play around but I’m LOVING it so far !

Cons

I think the only thing I’d like is more features in the phone app that are on the desktop version that’s it!

Reasons for switching to Versum

I didn’t actually use these guys for long but I chose this company and started to move from just a normal calendar as I needed to have my client base online not just paper. Tbh I wasn’t 100% happy with saloniq the software is outdated and looks like it was made 50 years ago but it was the best I could find at the time! and I didn’t like the customer service and the way they went about everything, I looked on their site and the monthly pay was £50, then after I started typing in all my clients (took me around 3 days to get to C) then the guy decides to tell me at the last minute before my trial ends that the UK prices are different... they were £106 that’s not even a little bit more thats A LOT more, with verum it’s cheaper and I get loads of amazing add ons, I think saloniq’s price is well overpriced where as verum is affordable. He told me they have a website for uk prices but the logo was different so I didn’t think it was the same company

Sarah

Talkingheadscardiff

Verified reviewer

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2020

Versum review

Overall I am extremely pleased with Versum, the system is easy to use and has made our business look and feel much more professional.It also saves us time and increases our efficiency. I am also very impressed with the Customer Service, you get a very quick pleasant response to all your queries.

Pros

We moved from a appointment book to the Versum software,everybody was initially very nervous and apprehensive but from day one we all realised the Versum software was easy to use and extremely efficient at storing client records as well as making appointments which makes life slow much easier when you are dealing with a lot of regular clients.

Cons

I am not keen that you can't carry over your text message allowance if you don't use them all in one month

Reasons for choosing Versum

It was middle of the range price point and had all the features we wanted.

Keri

His Barber & Her Salon

Verified reviewer

Company size: 2-10 employees

Industry: Consumer Services

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed April 2020

Great Customer Service

It has been wonderful using Versum and working with their customer service. The software covers everything our business needs. We have never had an issue they could resolve therefore we don't waste anytime or energy on this part of our business and that is reassuring!

Pros

First [SENSITIVE CONTENT HIDDEN] is awesome!! I feel like I have a personal account manager and friend in this business. Anything I need he responds quickly and personally! Thanks [SENSITIVE CONTENT HIDDEN] I like how the system works perfectly for 2 or more employees! It's not too much for 2 people and fits really well! I love how easy and simple it is to contact our clients via newsletters and sms directly from the software!

Cons

I wish it was easier for me to change my, and other employee, schedules, however [SENSITIVE CONTENT HIDDEN]has helped me out each time I've need to change. I think that for customers, after online login, the My Account link should be easier to see. Also, after they are in their account make finding their appt easier. And change the word Show to View or View Appts, for us Americans ;)

Reasons for choosing Versum

Price point, they responded the fastest and had the easiest trial period!

Reasons for switching to Versum

Their small business options were to big and they were too expensive.

Ruth

Pascal & Co

Verified reviewer

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

4

Functionality

5

Reviewed August 2019

Try Versum

customisable marketing tools, loyalty scheme, rosters, management tools inventory, online software so everything is available on every devise.

Pros

So easy to use and very financially competitive great marketing features and up to date processes that suit our brand

Cons

Based in Europe so the support is not available throughout the working Australian day. responses are very quick considering. Plus there is a comprehensive support guide with nearly everything addressed.

Reasons for choosing Versum

more affordable

Reasons for switching to Versum

wanting something online and more affordable

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