Windward System Five vs Toast POS

RATING:

3.8

(188)

Windward System Five has 188 reviews and a rating of 3.82 / 5 stars vs Toast POS which has 510 reviews and a rating of 4.19 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (188)
4.2 (510)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
December 20, 2023
April 25, 2024
Pros/Cons
  • Pros

  • Support is always helpful, sales team is knowledgeable, software is easy to use and looks great, training website is great.
  • Even the lovely receptionist is awesome has walked me through issues on more than one occasion.
  • Cons

  • Windaward refused to provide refund despite us doing the mandatory 60 days.
  • Bad System it never works and is most just down. Bad support you rarely can get a hold of these people.
Read all user reviews
  • Pros

  • Toast is amazing it not only can handle on the fly menu changes, but can also work as your punch clock. Runs very smoothly on android os.
  • Nice features and ways to set up the menu for ease of use by employees. User-friendly up to a certain extent.
  • Cons

  • Install was a total disaster and cost our company over 40K in losses. They refused to take responsibility for their failures.
  • Took 4 months to get someone to finally review the credit card charges only for him to “shine me on” which is frustrating to a business owner.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

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FrontRunners

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2 Recommendations
16 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos