NiceJob vs Usersnap

RATING:

4.9

(192)

NiceJob has 192 reviews and a rating of 4.89 / 5 stars vs Usersnap which has 47 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (192)
4.7 (47)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
April 17, 2024
July 20, 2022
Pros/Cons
  • Pros

  • Seamless integration with Jobber for customer review. Everyone at Nice job is super helpful and easy to work with.
  • The simplcity and ease of use, its everything I wish for in this type of software.
  • Cons

  • UX could be improved to decrease hunting for what I need. Could use some more videos to explain the software, but I may have just missed those.
  • But would be willing to leave a review on our site.
Read all user reviews
  • Pros

  • I like the ability to assign tasks and close them out as you finish.
  • I loved how easy this was to implement, and how every single user is able to quickly give effective in the moment feedback.
  • Cons

  • Performs poorly in 'lighthouse' tests for web performance. Very limited widget customisation - limited form options.
  • Lack of customer feedback forms but I was told it's coming up soon so i an looking forward to it.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos