Expedience Proposal Software vs PandaDoc
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.4 / 5
Value for Money
4.9 / 5
4.3 / 5
Customer Support
5 / 5
4.3 / 5
Functionality
4.7 / 5
4.3 / 5
Last Review Written
February 26, 2024
October 8, 2024
Pros/Cons
Pros
- On top of that the customer service is fantastic. I've never not been able to get in touch with someone from Expedience and they are quick and thorough in troubleshooting and resolution.
- Additionally, the implementation team was one of the best teams I've worked with and so eager to make sure we were set up for a successful roll out. Kudos to have a great staff.
- So far the product seems flexible and intuitive, the most impressive thing is the speed and consistency compared to our previous solution. Its early days for us, but the signs are good.
Cons
- Their company's time and money had been wasted.
- Sometimes the styles, page breaks and settings are a bit confusing to someone that may not be proficient in formatting.
- The problem persists and have not been fixed in the 8 months we have used the solution.
Pros
- Our Marketing team is thrilled because all of our proposals are customized with CSS to fit our brand objectives. Also, their support team offers outstanding service if/when you need assistance.
- The templates, form creation, automatic saving, multiple party automatic signing are all great features. Also it is a reliable software, which is super important for us.
- I like that PandaDoc not only makes document management easy but also features amazing digital signature capabilities. The software makes workflow management easy also is good in forms automation.
Cons
- Our experience with Pandadoc over the course of the past 18 months has slowly deteriorated. The product has become consistently worse and is now unusable.
- The enterprise plan is on-demand quote only, through a useless call with the sale team, and probably very expensive (I did not go through there, not time for useless calls).
- Also, some of the integration fields are mandatory even if you don't have any need for them so you have to really get your brain hamster to improvise and work around that obstacle.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
