We upload our transactions on a monthly basis rather than using the live feed. It has been working great until recently.

I think many will upgrade to the full version in time. From what I can tell, it is the best value.

I love not having to buy an expensive enterprise software solution. TaxCloud works seamlessly across multiple platforms and is designed to scale with my business needs.

TaxCloud seems to have been improved significantly with a better UI.

Supper easy integration and amazing product compared to other services.

Before I was even able to access the full functionality I received an invoice for a time period before I even had signed up for taxcloud. They admitted it was erroneous and corrected it.

The best is it is up to date in all city and local taxes that can change in an instance. We saved some money from a local tax that had expired.

It should make dealing with taxes easy, but the setup and end user experience is horrible. Not sure how you can have a company function with this type of customer service.

At first customer service seems a concern. However, this is short lived once the immediate anxiety of employing a new service is overcome.

Support and customer service really matters, and TaxCloud severely lacks it. This entire experience shows me that they care more about their monthly charges than keeping satisfied customers.

So far so good, they have been responsive to my support questions and have made handling sales tax easy for my ecommerce store.

Weeks go by with no responses to calls or emails.

It appears to be better than most as far as a learning curve. I did not use it as too much, as I have decided to retire.

Easy integration with shopping cart. Well documented user and technical guides.

TaxCloud is hard to compare with competitors because I've only ever used them. In my limited experience with TaxCloud I didn't notice anything to be missing that I needed.

Overcharged by $1k over the course of 2 months and refuse to talk to me, answer the phone or resolve the issues. They will change your subscription and there is no way to revert.

The service has been completely re-engineered and is much improved. The new reporting and customer interface are superior to anything else on the market.

The concept is wonderful, your account is easy to understand, the map  and sales tax information is great.

Software integrated well. Problems caused mayhem with no fix.

Difficult to determine if uploads have been received at Tax Cloud.

I tried the paid option and it worked wonderfully at first.

Sometimes with the integration with our ERP we have noticed conflicting sales taxes.

I love the ease of which it works when it works. But when you do need help it is virtually impossible to receive it timely.

Very poor customer service - takes days to respond to technical issues.

Before their pricing model changed, it was a perfect solution for small companies who needed just the basics of sales tax support. It was fairly easy to integrate, and reported accurately.

I have been using tax cloud and still am for over 4 years now they have great Service great prices and good work.

Integration into Odoo CRM was easy. TaxCloud is perfect for those who have very little technical skills or low skills in accounting this software will assist in reports and calculations for you.

While the actual software works fine, I absolutely cannot recommend a company that treats their customers like this.

However, as of now, almost two months later they repeatedly say they will get back to me with an update and fail to follow through.

I was so excited about the service.I filled everything out, I added my bookkeeper, I read a bunch of great information, learned about a few of the states and their  the tax laws.

The support team actively look into the matter whenever I reach out.

OneSource is strong platform, equipped for finishing different expense related consistence endeavors. They have a phenomenal care staff that is prepared to help assuming you stall out.

The support has always been good though. The people are polite and knowledgeable for the most part, and they do get back to you quickly when you have a problem.

The versatility of this program is awesome. I can enter my time into my time sheet, review my job history, and look up my paystub history.

I like the tree format where you can expand and close pieces so as to see everything. Statements attached to the return are in an easy to read and follow format.

What I like least about ONESOURCE is that there are some missing returns and the helpdesk situation is awful. We have had several tickets open for months with no movement.

Utilize the training that is offered, it will be a huge help in learning the software.

Good enough to manage our tax updates without any complexity. It does the job of updating when needed to.

As a user, I was never trained on OneSource and it is hard to complete steps. The row structure is confusing for the time card.

Sometimes it is difficult to make changes or edit fields in this application.

The software is very intuitive and easy to use and learn. I like the tree layout for the tax structures.

The buttons and rows do not make sense. It is hard to find my PTO balance other looking at my past paycheck sheets.

It produces a good return for filing and has a great added benefit of a MA estate tax option to create the MA estate tax return after the federal estate tax return is complete.

We are in our first year of using ONESOURCE as our tax software. The implementation process was very easy and went smoothly.

US Dollar

TaxCloud is a cloud-based tax solution that helps small and midsize businesses calculate sales taxes based on product and service taxability. The platform enables organizations to streamline tax filing, registration, remittance tracking and audit management operations via a unified platform.

TaxCloud allows online retailers to configure workflows, generate custom reports and ensure compliance with industry regulations. It offers a host of features such as automated notifications, audit trail, data import/export, returns management, email marketing and more.

Pricing is available on request and support is extended via phone, email and other online measures.


LongDescription

Multi-Channel Marketing

Electronic Filing

Order Management

Customer Accounts

Shopping Cart

eCommerce Management

Data Import/Export

Audit Trail

Email Marketing

Transaction Tracking

Compliance Management

Tax Calculation

Exception Notification

Sales Tax Management

Exemption Management

Multi-Store

Returns Management

Address Validation

Audit Management

Corporate/Business

Taxability Verification

Inventory Management

Tax Filing

Value Added Tax (VAT)

Process/Workflow Automation

Tax Compliance

Reporting/Analytics

Third-Party Integrations

Document Management

TaxCloud has monthly and annual pricing plans available. 

- TaxCloud's Starter plan is available monthly only for $19/mo.

- TaxCloud's Premium plan is available has a monthly option at $79/mo and an annual option for $799/year. 

TaxCloud also offers a Custom option to help build a custom plan that fits your business and budget.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

TaxCloud

Documentation

Videos

Canadian Dollar

ONESOURCE Indirect Tax is a software product suite for clients needing support with their daily tax responsibilities. It offers products that can help users determine and analyze VAT and GST as well as manage all of their requirements. the products also create accurate analysis and are able to track and validate certificates. 

TaxCloud vs ONESOURCE Indirect Tax

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