My overall experience with Aura has been very positive. I cant imagine, considering todays current market a salon without Aura.

There are important features missing, for example, not being able to change a ticket after the day is closed, ticket notes aren't available at checkout, some benchmark reports not available yet.

Customer service is great and the support is amazing. I get most of my questions answered very quickly and our support rep is almost always available.

I love how easy it is to use and the incredible customer service.

They are so fast at replying normally within minutes or hours. I LOVE EVERYTHING about this software and I LOVE that they listen to our wants and make updates so quickly.

Since bringing on Aura we have worked with a number of people- They have a great Customer Service repin [SENSITIVE CONTENT] currently.

Their layout on their visual dashboard and reports make it really easy to read and identify areas of growth in my salon.

The client side of this interface is gorgeous, extremely useful and easy to use.

Other honorable mention features are the Contactless Check In and Check Out, and virtual consultation. The Aura team is great and easy to get a hold of if needed.

This software is consistently improving and developing to support what salons need as the industry continues advancing. The team is always really supportive in finding solutions whenever needed.

The dashboard has been great for our team to understand their business.

They are super user friendly. As an owner, I absolutely love their payroll report - I'm now able to do payroll in 30 mins when it previously took me 2 hours.

We were charged large cancellation fees in spite of the fact that the built-in processing did not work consistently for us.

Though there were some problems with integration, the software overall is easy to use and most of the problems have been fixed or are being worked on and troubleshot as we speak.

The customer service is top notch and they bend over backwards to make it as easy and smooth as possible.

We mainly had problems with the integration of all of our old data into the new system. Client formulas were not correct and inventory wasn't matching up at all.

This is very Stylist/Technician friendly and most important it's very easy for the guests to use. I love that the guests can upload pictures, you can create a in salon loyalty program.

Weekly meetings once or twice a week with our support rep and they are very responsive to our requests for improved features.

The dashboard function makes coaching stylists in monthly meetings easy and is great for visual representation of how they are doing in accordance to their goals.

Aura Salonware is truly intuitive. With each new release, updates are added to make my job as a stylist more efficient.

The features on this system are things that our team has been trying to get into for years. Everyone on the team is super helpful.

Aura is extremely user friendly, easy to use. The salon wallet our clients have adopted as their favorite feature and keeps our service completely contactless.

Tools like Smart Booking, Client self check in and checkout allow me to move from client to client effortlessly and on time.

Great start off for beginners. I only did the free trial but I would recommend to others.

Customer service has been amazing as I have learned to navigate through the app within the past 3 months I've been a user and a new business owner.

And still and again no one can or will fix it. It's bc more trouble than it's worth.

Customers can give review even if they did not turn up and the customer service [SENSITIVE CONTENT] WILL TELL YOU THEY WONT REMOVE IT AND THREATEN YOU.

Very user friendly, affordable, and easy to manage when not in store.

Inability to retract unfair reviews and better customization to text marketing as well as web integration.

My overall experience with Booksy has been phenomenal. M glad that I got turned onto the app because of my barber.

I love the ease of convenience and the flawless layout of the app. Best value for the money paid.

Daily payouts sent a few days out of each month and are never accurate. Customer service can only forward problems to the developers who never do anything.

Everything is always easy and taken care of. Booksy appreciate their customers and thats why i appreciate them.

So BEWARE OF THIS APP AND THE CHARGES. I have tried to erase my bank information and all other personal information, it will not let me erase my information.

This wouldn't fall under the category of dislike necessarily.

The price, amazing customer support, user friendly, easy to use, all features are helpful for anyone owning a business.

I like how easy it is to get the platform up and going. It makes it easy to setup your profile and list your services.

I love the clear and organized way to display services and pricing, plus the fact they don't limit your description of services, like Styleseat does.

The next I had someone from booksy at my suite setting up everything I need. Super cool and sweet lady.

Best soft booking software in the market. Awesome for barbers and hair stylist.

I love how I donot have to communicate with my clients unless they have any questions. I love how booksy brings me clients as well.

Super user friendly, kind and helpful customer service and practical.

I like that is very easy to use. My clients love that it's user friendly.

Ever since he started using this app and requiring his clients to use the app as well, our communication has improved and expectations are clearer.

I am happy that the person who told me about it encouraged me to try it. Booksy makes having a business easy to manage.

Besides the few glitches i have had a pleasant experience with booksy. I like how it is integrated with GOOGLE, Instagram, and FB.

Overall I enjoy the ease of it and not having to neglect my client in the chair to stop and schedule an appointment. I like that they times, days, hours, and prices are available to my clients.

I love the customization available when booking clients and appointments(color coding, time variations) I also like the templates they have to share so easily on social platforms.

I love the Booking integration on social channels and google maps and yelp and IG. App is highly functional and looks good too.

Easy to use my clients love it I love it and most of all I love the little Booksy icon.

US Dollar

Aura Salonware is a salon management solution that helps organizations streamline processes related to marketing, appointment scheduling, payment processing, and team management, among other operations from within a centralized platform. The built-in dashboard allows supervisors to monitor business revenue based on sales, retail, and service operations.

Aura Salonware's point of sale (POS) functionality enables staff members to process payments via referral credits, gift cards, loyalty points, cash, Apple Pay, and Google Wallet. It allows team members to create custom marketing groups, utilize the instant messaging tool to establish two-way communications with clients, and send review requests, booking confirmations, check-in, and retention notifications, optimizing customer engagement processes. Additionally, employees can generate purchase orders, monitor order status, track costs, and handle other inventory operations.

Aura Salonware enables organizations to integrate the platform with several third-party solutions, such as Quickbooks, NetSuite, and more. It is available on monthly subscriptions and support is extended via FAQs, email, phone, and other online measures.

LongDescription

Employee Management

Customer Surveys

Electronic Payments

Booth Rental Management

Customizable Reports

SMS Messaging

For Salons and Spas

Customer Mobile App

Client Database

Confirmation/Reminders

Credit Card Processing

Transaction History

Customer Database

Recurring Appointments

Gift Card Management

Calendar Management

Multi-Location

Booking Management

Email Marketing

Sales Reports

Inventory Tracking

Client Portal

Social Media Integration

Email Reminders

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

SMS Marketing

Reporting & Statistics

Client Profiles

Reminders

Automated Scheduling

Calendar Sync

Discount Management

Real Time Reporting

Customizable Branding

Commission Management

Payroll Management

Appointment Management

Client Management

Drag & Drop

Customer History

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Inventory Management

Loyalty Program

Transparent Pricing Packages range from $149 - $399+ per month and include all features. Price packages are based on team size.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

Aura Salonware

In Person

Live Online

Webinars

Documentation

Videos

Booksy Biz gives you all the tools you need to manage and grow your business. One app to accept appointments, manage your calendar, process payments, attract new clients, and keep them coming back. With over 38 million clients world wide using Booksy to book appointments, you are guaranteed to increase your reach. List your business to get hundreds of profile views and 24 hours of your time back, every single month.

The Booksy Biz mobile app allows you to manage your business from anywhere. Calendar, clients, checkout, and marketing – we put core business functions in your pocket so nothing can slow you down. Or, use Booksy Biz on your tablet or computer to experience the full power of Booksy. In addition to mobile features, you gain access to staff calendars, inventory management, powerful reporting, and advanced customization.

If you’re a business that uses Booksy and would like to get in touch with our support team, please feel free to reach us at info.us@booksy.com.

If you’re interested in using Booksy Biz for your business and want to learn more, please visit our website at https://booksy.com/biz/en-us

If you’re a client of a business who uses Booksy, and have a complaint about your experience with a business, please email us at help.us@booksy.com. 

Status Tracking

Payment Processing

Product Catalog

Real-time Scheduling

Mobile Alerts

Access Controls/Permissions

Equipment Management

Task Scheduling

Retail Inventory Management

Group Scheduling

Reservations Management

Calendar/Reminder System

Wait List Management

Timesheet Management

Team Calendars

Class Scheduling

Payroll & Commissions

Collaboration Tools

Room Booking

Sales Trend Analysis

Scheduling

Data Import/Export

Promotions Management

Email Templates

Self Service Portal

Booking Notes

Mobile Access

Online Payments

Real Time Data

Performance Metrics

Historical Reporting

In-person Trainer

Resource Scheduling

Sales Tax Management

Touch Screen

Real-Time Notifications

Real-Time Updates

Hybrid Trainer

Color Codes/Icons

Customizable Templates

Mobile App

Online Trainer

Inventory Control

Reporting/Analytics

Room Scheduling

Employee Scheduling

Stock Management

Customizable Forms

For Barbershops

Availability Management

For Retail

Web browser (OS agnostic)

$29.99 per month for the first user
+$20 per additional user, up to $309.99.

Aura Salonware vs Booksy

User Ratings & Reviews

Pricing

Product Demo & Screenshots

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