Shore vs ProSolutions Software

RATING:

4.1

(36)

Shore has 36 reviews and a rating of 4.06 / 5 stars vs ProSolutions Software which has 110 reviews and a rating of 4.42 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (36)
4.4 (110)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
November 28, 2022
March 13, 2020
Pros/Cons
  • Pros

  • Easy to navigate (easiest to use imo in the current market). Email newsletter/marketing with tagging and segmentation tools.
  • AMAZING dashboard with reporting/insight tools for business analysis. Responsive client support.
  • Cons

  • It can be a little unpredictable at times with regards to appointment and odd changes to the website.
  • Customer service told me that I had signed up for a year and they were not going to cancel my account. I think it is ridiculous that I am being charged for a service I am never going to use.
Read all user reviews
  • Pros

  • Chat support , love online booking, love the blasts and email reports. Even more love that we are now in the cloud and can access from anywhere.
  • Tech support is amazing. Many detailed reports can be generated and the ease of booking appointments is a plus.
  • Cons

  • I'm set up to send out birthday notifications but I believe they all go to Spam so my clients never acknowledge seeing the announcements with their birthday discounts.
  • I realize how ridiculous that sounds but if I'm searching for a con, that would be it.
Read all user reviews
Pricing Range
$
$
$
$
$
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$
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos