Access PeopleHR vs Acuity Scheduling

RATING:

4.3

(373)

Access PeopleHR has 373 reviews and a rating of 4.35 / 5 stars vs Acuity Scheduling which has 5609 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (373)
4.8 (5609)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 2, 2024
May 22, 2024
Pros/Cons
  • Pros

  • The integrated chat is extremely useful, with very competent people answering all your questions with great detail and in a short time.
  • On the face of it this looks like great software but unless you are more bespoke trained in the software I doubt you will get the value you can from it.
  • Cons

  • Sometimes chat can seem impersonal when an article is dumped in the conversation after having spent a little while writing a problem up. No customer feedback for layout/build as of yet.
  • Reports sometimes a little confusing and limited, perhaps add the element of pie charts. Org chart not very flexible.
Read all user reviews
  • Pros

  • The reminder system works awesome, it integrates well with my google calendar, and it's just the best for my business.
  • Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.
  • Cons

  • Wish I could do text reminders, even at the lowest plan. Emails sometimes tend to get lost or ignored.
  • When a patient cancels, there is only one alert and completely disappears from the calendar without warning.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos