Genbook vs Humanity

RATING:

4.7

(278)

Genbook has 278 reviews and a rating of 4.67 / 5 stars vs Humanity which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (278)
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Ease-of-Use
4.5 / 5
Humanity
Value for Money
4.5 / 5
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Customer Support
4.5 / 5
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Functionality
4.5 / 5
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Last Review Written
October 15, 2023
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Pros/Cons
  • Pros

  • They were awesome then and they are awesome now. Intuitively easy to use and set up so no long staff trainings needed.
  • I cannot always get to the phone and I don't miss new clients when they can book directly online. The other nice thing is the customer review integration.
  • Cons

  • There are very very occasional errs, People receive wrong time on their reminders.
  • This can be frustrating for the customer/patient and be a bad look for the owner.
Read all user reviews
  • Pros

  • From a IT standpoint, Humanity is good scheduling app. It has a few issues from time to time, for overall satisfied with the application.
  • I love that you are able to easily perform any of your schedule tasks, while being able to ask questions to other peers within the same product.
  • Cons

  • The edit mode when adjusting a time clock period was confusing and glitchy. I had a hard time adjusting times of breaks or correcting times.
  • Inability to track system in-activity and GEO Fencing for different Regions in world.
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Pricing Range
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos