I schedule 50 staff in 4 different departments mostly high school students. This relives all of the scheduling pressure off of me. It forces them to be responsible and reliable. I no longer spend hours doing schedules or filling in for people who forgot shifts. Love love love this program! Oh! And their customer service is quick and helpful!

It is so easy to use for both me and my staff! The app is user friendly and it is simple with little room for error. It saves me so much time scheduling my staff in 4 different departments.

My only complaint is I can’t get a push notification on my app. I have to login to see the alert.

Overall I am happy with W2W. I would recommend to others because it is so easy to use.

All of our student staff (approx. 120) use WhenToWork to schedule, set preferences, trade shifts, and request time off. What I like most is the ease of use. Our staff are quick to pick up how it works. The preferences portion of W2W is most important to our operation. The students will simply block areas they are unable to work and show areas in green that they are unable to work. This helps the pro staff avoid scheduling conflicts.

WhenToWork has not changed much over the past few years, although it may not have to. What I like least about the software is that it does not have a timeclock function. A simple clock in/out function would help the pro staff compare when the staff were scheduled to work and when they actually worked.

We have been using W2W for more than five years, we just switched to a different scheduling platform that has provided what W2W has not. the platform works ok, but its old and clunky. It's taken way too long to get an actual app that works for phones and tablets. Compared to many other scheduling software companies W2W feels like opening a spreadsheet in 1997 compared to today's modern scheduling platforms.

It was a reasonable starter program especially when there were fewer options. If functions fine.

Compared to other platforms, for the cost, others are integrating and innovating better and providing more bang for the buck. Others are also offering additional companion software/apps that can work with their scheduling software.

I have used When to Work for about 6 years. It started just online, but now that there is an app, it makes like EASY!

This software is so easy to use! It is the best thing that has happened to scheduling. All I do, is download the app to my phone and I can see my schedule and who is also working. Working for a company with 3 hotels, this makes communication easy. You can send a message to anyone on your team so you don't have to give your phone number out to everyone. Your boss can also post a message to everyone to see too. Now there is no excuse for someone to say "Oh I didn't know I had to work" because it is literally on your phone that you look at everyday!

There really isn't anything that I don't like about When to Work. I think it's great!

For the WhentoWork price point, there is little better. It serves all the most basic scheduling capabilities at a price point I have yet to see elsewhere on the market. I can generate decent reports and overall gets the job done.

There are many features I would like to see that I know I will never because of the current price point which I understand. Some include: Templates for New Employee's shift Eligibility. I have to check each box an employee is eligible for EVERY single time I onboard. This increases the probability of human error substantial. No csv import for schedule. We used an alternative scheduling software because the abilities of WhenToWork were limited. However we had to manually input them into WhenToWork because they lack any mass-import system.

Great experience! Helps me keep organized and prepare for my shifts.

My organization uses this software to send out schedules and keep track of our hours. I love it. It always tells me how many hours a week I am working and I can also see everyone else's schedule. It also allows me to see what area I will be working before I even get to work so I can prepare.

The mobile app has a few difficulties. Unless I'm just looking up my schedule or see who else is working, I do everything else on the desktop version.

Pretty positive, very user-friendly and though it doesn't have a ton of extra features it does exactly what we need it to do.

This product makes it easy to communicate schedules, open shifts, and any changes to the schedule without having to send a million emails.

Setting up and changes schedules can be tedious and can take a lot of steps.

This program makes schedule departments easy. I can easily assign employees based on position, location (Categories), seniority, or other factors. It has changed the way we do scheduling.

It would be nice if you could incorporate the messaging aspect of the program into Slack or even emails for outlook.

We have been using this for years now and it is an invaluable tool. The employees are able to log in themselves to view schedules, request time off, send messages, etc. It has saved us countless hours of work and paper!

There really is not anything negative to be said about this software

My staff loves having their schedule available at their fingertips . Very user friendly

I have no complaints . It’s very easy to use

Allowing everyone to visibly see all those who or scheduled on duty. We have many different levels of employees and allows us to see each employees titles at one time. This also has allowed us to assign task when other groups are need for support because we can see who is scheduled to work.

What I like best about WhenToWork is that all my employees and can see their schedules and the schedules of their coworkers. This lets them know and to be able to plan their day due to who is scheduled, has time off for the day. What I also really like about WhenToWork is that we 10 different sections schedules that employees fall under and you can see the group you need at one time which makes it nice. Instead of seeing all fifty plus employees I can just see just the employees that I supervise. If I need to another group I can do that too.

The main thing that I dislike about WhenToWork is imputing schedules for long periods of time are not easy enough. If you do not have full access you can only put in the person schedule week by week. The person that has full access can put in a persons schedule for months at a time. That would be nice access to have for those that do not have full access.

Fantastic. There are a few functions that I would love for whentowork to add. Barring those things, there is not a better software out there.

When to Work has made my nurse and cna scheduling extremely simple. Scheduling was done on an excel spreadsheet nightmare when I first came to the company. It has since been cleaned up, partially because of whentowork.

I have met with a few other companies. There are certain features that are somewhat lacking from Whentowork. An example of one is the ability to have manager status approve or deny overtime. On-shift gives the ability to force the manager to approve the shift pickup if they are going into overtime. This helps me be aware of who is going into overtime and who is not.

It works good for basic scheduling and remote viewing and allows people to bid on shifts that are open.

I can see my schedule remotely. It lets me know where to be and when. i also know who I will be working with and who will be working at other locations.

It doesn't let me easily see openings so I can pick up time where I want to. I shows openings but not necessarily where they are. I don't want to take a shift if its too far away or with someone I don't mesh with and I have to "do the math" to figure out where its and who with.

I love it! Works great for our needs. Employees can see there schedule immediately. They can request off, trade shifts, etc all from their phone. When working with teenagers this help there be no excuse about “not knowing”. We love using it!

I love how easy it is to use for me and my employees. It’s easy for them to schedule off, trade shifts, as well as for me to see that too.

I wish there could be more communication between employees other than the messenger board.

It's been pretty great so far. I really cannot complain.

I love how easy it is to use and how useful it is overall. It sends reminders too, which is super helpful.

It's great, but I do not like the mobile version of WhenToWork. There have been times where I have needed to update my availability on the go, through my phone, and couldn't.

I reached out to customer support after one of my users was having issues looking at the web based application on her new phone. Since she was so used to accessing through the website on her old phone, switching to the app was a bit of a challenge. The text visually was not how it appeared on her browser previously. I contact support and they were able to resolve the issue when it would have been easier to just make us use the app. I appreciate their willingness to accommodate us greatly.

Easy way to manager numerous employees in different group with at one time.

I don't really have a con. I don't use this product as much as people managers in my company, and I know they have been pleased overall.

We use this to replace the old schedules that were posted on a wall.

We use this at work for up to 100 employees and it is a great way to keep schedules accessible.

None that I can think of. It functions well and is web accessible from anywhere.

I used it on the management of an aquatic center and it's definetly a solution for laborwork organization. I always loved the option of exchanging shifts with coworkers and making sure I where I had to work. Just loved it!

Real time updates Community building between workers Great options to exchange shifts and comunications

Net very easy to use from your android device but it's still ok