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Conga Contracts vs Onfleet

Conga Contracts vs Onfleet

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Overall Rating
4.3 (73)
4.6 (93)
Ease-of-Use
4.2 / 5
4.6 / 5
Value for Money
4.1 / 5
4.5 / 5
Customer Support
4.3 / 5
4.6 / 5
Functionality
4.2 / 5
4.4 / 5
Last Review Written
March 18, 2024
October 27, 2023
Pros/Cons
  • Pros

  • The support team is amazing and the ability to use where ever you have an internet connection is very helpful.
  • Sony is very pleased with the support and service we have received from Novatus and very pleased with the tool.
  • Our overall experience with Conga Contracts has been positive. The intuitive interface and comprehensive contract management features make it a great tool for streamlining contract processes.
  • Cons

  • The lack of support with implementation, the length of time to correct new errors caused by system updates, the amount of time required to customize templates and workflows.
  • Conga is unethical and has no culture of customer service.
  • It had a learning curve, and was still difficult to duplicate and reproduce documents.
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  • Pros

  • Our volunteers love Onfleet. Onfleet is amazing when it comes to best fit routes for all parties.
  • Amazing product and impressed with the ease of use and the ease of implementation. The product is intuitive for dispatchers and drivers.
  • On fleet has been a huge help to my business. It's robust, yet easy to use and the customer service is fantastic.
  • Cons

  • I dislike the fact that it wont sync offline, when my driver loose signal they have to wait until signal returns.
  • Also, it won't tell me whether there are errors with the upload until AFTER it has finished loading which can be hard to manage when I'm short on time.
  • The only complaints that we've gotten are about the Android app being buggy.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2022

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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11 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos