Cin7 Core vs PayPal
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.6 / 5
Value for Money
4.3 / 5
4.5 / 5
Customer Support
4.4 / 5
4.3 / 5
Functionality
4.2 / 5
4.6 / 5
Last Review Written
August 11, 2024
September 30, 2024
Pros/Cons
Pros
- Of the solutions we reviewed, DEAR best met all of these requirements, and we have been pleased with its performance.
- The thing I love most about Dear is the ease of moving inventory between all of our 3PL's, manufacturers, and customers.
- Simple to understand and very good integration with other software. Video tutorials were excellent for someone who understands ERP and wants to implement a solution very quickly.
Cons
- The one thing we have trouble with is that it seems to troubleshoot every few months and stops synching our orders which we only notice a few days later.
- New situation, shipstation integration just stopped working. Submitted a ticket with the error details and steps to reproduce.
- I have to struggle to find a fault, really. I am sure there could be something, but I have yet to find it.
Pros
- I am a big fan of paypal and the fact it gained trust within all major merchants. Would be good if it worked with amazon too.
- I use PayPal for business, as a payment processor, and personal, for transactions and sending money. Their security is outstanding and the ease of use is very good.
- It was overall really a good experience to use such a nice application which does what it promises.
Cons
- I don't like the dispute process for disputing charges for orders not received. I have had many times when i did not receive product or received not of quality product and was unable to get a refund.
- It sucks, too many issues, too poor customer service, not enough accountability with the partnered apps and businesses such as eBay.
- My only complaint is the customer service aspect. It's done through an email template so there is a delay in getting answers which is frustrating.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
