About DesktopShipper

DesktopShipper is a cloud-based and on-premise shipping solution designed to help small to large online retailers and eCommerce businesses collect, synchronize and process orders across multiple marketplaces. Features include real-time data, price comparisons, address validation, status tracking and reporting.

The application enables managers to track sales orders, create batches to handle bulk orders and print custom packing labels. DesktopShipper comes with a carrier routing feature, which allows crew members to select and map a shipping method to specific service groups/preferences. Employees can categorize products and create custom filters based on ship methods, SKUs, item locations, weight and other criteria to facilitate order searches.

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

40 Reviews of DesktopShipper

Average User Ratings

Overall

4.80 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(32)

32

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 40 results

October 2019

Amiel from Mike's Cigars

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Dektop Shipper mailing software

Pros

We use this software to ship all of our orders daily. It is pretty easy to use and integrates seamlessly with other shipping software such as UPS Worldship.

Cons

I have no complaints about the software as it does everything we need in order to be able to fulfill our orders.

August 2019

Brian from Gnarlywood

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Great Cloud Based Shipping Software

We are able to get more orders out the door because of the ease to batch print like shipments. We are currently shipping 5,000-10,000 orders daily through desktop shipper.

Pros

Pros: Ability to batch print 500+ orders relatively with ease, rate shop feature is excellent, the support team is great and very helpful with customizing certain features

Cons

The shipment search functions are a bit wonky and wish it was easier to use.

Reasons for Choosing DesktopShipper

Their support team was always readily available to help out and customize our setup.

August 2019

Kory from Marketing & Advertising

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

August 2019

Desktop Shipper is great once you learn the system

Pros

-Easy implementation with other products and vendors -Ease of use - Functionality

Cons

- too many quirks, i.e. there can't be commas in certain columns or there has to be data in certain places even if redundant. Error message will pop up but won't inform user of what the error is. -software needs to be more flexible

July 2020

Adam from Handcuff Warehouse

Company Size: 2-10 employees

Industry: Law Enforcement

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Desktop Shipper Cloud Shipping Software

Very good. We have used their software for a long time. It used to be a desktop application with a lot of local files, but their latest version is on the cloud. The cloud makes management very easy as we can access our records from any computer, instead of having to access the computer used to ship orders.

Pros

We use this software to generate shipping labels for our orders. With this software, all we have to do is scan a barcode on our packing slip, then all this customer information is pulled up. Then this software will allow us to easily compare rates from various carriers, select a rate and generate the shipping label in just a few clicks. The software will then log and save the tracking number, as well as update our OMS via API. This leads to almost no errors when it comes to shipping orders and saving tracking information. When we need support, it is always just a few clicks away. Support is generally able to solve issues very quickly. I will say, we don't really need support too often. After the setup & training period this software is very easy to use, and the best thing about it is that it just works.

Cons

We love this product. I do not have any dislikes currently. Some of our shippers do not like that orders are only loaded into DSK every 15 minutes, but that is really a minor issue.

Reasons for Choosing DesktopShipper

We went with DesktopShipper because they had an existing relationship/integration with our OMS. We were not disappointed that we only had one choice, as it is great software.

August 2019

Matt from Marketplace Valet

Company Size: 11-50 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2019

Long time user

Great customer service. Always fixed any issues wit tech support

Pros

flexibility, easy to use. Just switched the cloud version and this improved productivity

Cons

sometimes getting custom programming is a little slow