Freightview vs Katana Cloud Inventory

RATING:

4.6

(610)

Freightview has 610 reviews and a rating of 4.63 / 5 stars vs Katana Cloud Inventory which has 166 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (610)
4.6 (166)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 6, 2023
April 25, 2024
Pros/Cons
  • Pros

  • The immediate responses to any issues I was unfamiliar with or questions I had were always answered very quick. I'm glad the rep kept checking in and giving me time to try Freightview.
  • Ease of deployment and set up with multiple sites and training ease.
  • Cons

  • I really don't like the fact that if I make a mistake on the first page, it forces me to go back and reenter all of the information again.
  • Get both emails and updates on quotes online. It can get a little confusing if you have a few quotes going on at the same time.
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  • Pros

  • The Katana MRP interface is very easy to use and the steps are logical with help integrated into each section. The access to the knowledge base is good and the support team are efficient.
  • I appreciate how much this software has helped me fix my inventory issues. I also love that when I have an issue that I do not know how to resolve, I can schedule a call and get live support.
  • Cons

  • I've encounter a lot of bugs that are quickly fixed, but interfere with projects and daily work. The margins and costs info is a little untrustworthy and hard to read when looking for errors.
  • I'm missing one feature, but it's more due to the specific nature of my business.
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Pricing Range
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$
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$
Product Demo
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos